A: The Hampton instructions offer replacement parts by calling 1-855-885-5858, M-F, 7-4 PST.
A: Hello VF84, You can email us and provide your contact information and address to order any parts. Here is our contact information to our service center email@example.com or 1(855)885-5858
A: In the instructions there is a tel number for ordering parts....
A: You have to set the knob to a certain position to light the pilotfirst. I think it’s a safety feature so you don’t release a lot of gas and then try to light it. I think you can look at the manual online if you don’t have it. It is described in detail how to light it. Once lit, you can then easily adjust the level of the flame with the knob.
A: Watch an on-line video. It is no easy feat. Until you know how. Then it is easy enough.
A: Hello skier, Here is How to light video. https://youtu.be/PQd3WXllnbc. For more information Here is our service center contact information. firstname.lastname@example.org or 1(855)885-5858
A: Hello Debora, The range is about 4-6 feet away.
A: You can feel the heat about 5 feet away from the heater when the fire is at high. Once you tank starts to go low and the fire is only half way up the tube you don’t feel much heat.
A: Hello Larry, Sound like the regulator is not working properly. Here is our service center contact information. email@example.com or 1(855)885-5858
A: No - mine goes all the way up. I have 6 of these and it goes all the way up on all of them. They are spectacularly beautiful!
A: Nope…works just fine…both of them!
|Brand||Legacy Heating||Hampton Bay||Hampton Bay||Lava Heat Italia|
|Name||40,000 BTU Mocha Quartz Glass Tube Patio Flame Heater||42,000 BTU Gold Gas Patio Heater||38,200 BTU Bronze Heat-Focusing Propane Gas Patio Heater||82.5 in. Palermo PRO Traditional Heater 44,000 BTU Electronic Ignition, Bronze, Propane-KNOCK DOWN|
Save $90.00 (20%)
Save $50.00 (11%)
|Heating Area (sq. ft.)||10||150||120||100.69|
|Features||360 Fire View,Adjustable Flame,Wheels||Automatic shut-off||Adjustable Thermostat,Portable||Automatic shut-off|
|Total BTU||40000 Btu||42000||38200||44000 Btu|
|Housing Material||Stainless Steel||Steel||Steel||Stainless Steel|
|View Product||View Product||View Product||View Product|