We are sorry to hear that you are having this issue. If you have two of the same fan, you will need to change the dip switch settings in the remote and receiver for one of the fans so that each remote only controls the intended fan. If that does not resolve the issue, please call Hampton Bay customer service at 1-855-HD-HAMPTON (1-855-434-2678) and one of the team members will be able to get more information to help troubleshoot and resolve the issue.