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Typical questions asked about products:

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Customer Reviews

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Showing 1-10 of 572 reviews
Side splash
We ordered this side splash to go with our winter mist vanity top. It did not match in color or pattern at all. We thought maybe it was a fluke so we returned it and ordered two more hoping one would match. None of them did. Not sure if they changed the design.
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Response from Woodcrafters Home Products TeamApr 12, 2022
Hello Marcus, Thank you kindly for your review. Although our Stone Effects collection is made to model after natural stone and a variation in color, hue, and pattern is normal, we do apologize for the inconvenience you experienced with the finish of the Stone Effects Winter Mist side splash. Our products are designed and tested for quality and durability to provide trouble-free use. Rest assured that we stand behind our products and our warranty for manufacture defects. Nevertheless, please know we truly value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
  • Verified Purchase
I'd sent it back because it is not the same color as the backsplash, nor the countertop I ordered...
I'd sent it back because it is not the same color as the backsplash, nor the countertop I ordered with it. I need 1 that matches in color.
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Response from Woodcrafters Home Products TeamAug 4, 2020
Hello KD, Thank you kindly for your review of the 21 in. W Stone Effects Side Splash in Cold Fusion. Although we can confirm that our Stone Effects collection is made to model after natural stone, and a variation in color and hue is normal, we are very sorry to learn that you were not satisfied with the final look and appearance of the finish. If you are able to do so, and you have not yet received assistance from Home Depot, we would like to ask that you reach out to our Customer Care team so that we may review your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
  • Verified Purchase
  • Recommended
Easy material to work with and only half the weight of natural stone.
Easy material to work with and only half the weight of natural stone.
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  • Verified Purchase
  • Recommended
The sidesplash matched the vanity in our remodeled bathroom. It fits and looks beautiful!
The sidesplash matched the vanity in our remodeled bathroom. It fits and looks beautiful!
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  • Verified Purchase
  • Recommended
Too short
Can someone explain why the backsplash is just 1/4" shy of the end for an acceptable offset, why is the side splash over 3/4" short creating an ugly mismatch.
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Response from Woodcrafters Home Products TeamAug 27, 2020
Hello BD, Thank you kindly for your review. We are very sorry to read that you were not satisfied with the overall size of the sidesplash. Please rest assured that we stand behind our products and our warranty for manufacturer defects. Although we appreciate that you were able to rectify the situation on your own, and if you are able to do so, we would like to ask that you reach out to our Customer Care team so that we may learn from, and review, your experience with our quality leaders. You may reach out to our Customer Care team by e-mailing them at CustomerCareWC@woodcrafters-tx.com; we ask that if you choose to reach out that you do clarify in the subject line that you were directed to reach out so that they are aware that this is a known issue. Nevertheless, please know that we value your feedback and look forward to using your review as a guide towards actively improving our products and customer experience. Best Regards. WoodCrafters
    Great looking side splash with a few minor imperfections (that’s just the perfectionist talking)
    Great looking side splash with a few minor imperfections (that’s just the perfectionist talking)
    by
    • Verified Purchase
    • Recommended
    1 found this review helpful
    Absoloutly stunning, the sink and backsplash pieces are just what I wanted. I would highly recom...
    Absoloutly stunning, the sink and backsplash pieces are just what I wanted. I would highly recommend if these are the colors you are looking for. Very beautiful and I am very pleased.
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    • Verified Purchase
    • Recommended
    An excellent addition to our new vanity
    An excellent addition to our new vanity
    by
    • Verified Purchase
    • Recommended
    I like the aesthetics of the Winter Mist faux marble/granite stuff. We got the vanity top of the ...
    I like the aesthetics of the Winter Mist faux marble/granite stuff. We got the vanity top of the same kind and it looks really nice. I took off a star because the sidesplash I got was slightly bowed. This wouldn't have been a big deal except the wall in that area had an opposite bow so I had to apply pressure and some liquid nails and it still had gaps at the end. Regardless of this it turned out well. The item was as shown and the right size to fit the backsplash so I was pleased. It has been in place for a week or so and there aren't any problems.
    by
    • Verified Purchase
    • Recommended
    This sidesplash matched the vanity top perfectly and looks fabulous. Protects the wall from water...
    This sidesplash matched the vanity top perfectly and looks fabulous. Protects the wall from water and it installed in a couple minutes using silicon.
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    • Verified Purchase
    • Recommended
    Showing 1-10 of 572 reviews