Hi, I'm sorry to hear about this. To replace the bio-charge bottle, please follow the directions here: https://rb.gy/fq8xnb and scroll down to page 10.
Hi Jon, thanks for reaching out! The amount of bio-charge used each time the disposer is turned on is about 1/3 teaspoon, so there are about 295 uses per bottle. You can check to be sure that the disposer is injecting the bio-charge by rolling a large piece of paper towel into a tube, then mark it at exactly 4 ½” from one end. Insert the tube into your disposal so that the mark is level with the sink flange. Without turning on the water, quickly turn your disposer on, then off. Remove the paper towel and check for blue liquid. If you do not see any, you may need a new refill.
Hi, each cartridge lasts up to 4 months, depending on how often the disposer is used. Every time the disposer is turned on it injects a small amount of bio-charge, about 1/3 teaspoon into the chamber. So there are about 295 uses per bottle.
I have not had the problem described, after installing the garbage disposal and Septic Assist a couple of years ago.
You do not push the button, just follow the instructions on the bottle. Install it is ready to go.
I’ve had on my garbage disposal for 7 months. Hardly has dispensed more than a quarter of bottle. Not sure if it is working ? But u could squirt yourself if u wanted to.
i have the same problem and have had Insinkerator send me out new bio-charge bottles. The new ones won't work either. When i install them, they "click" into place but there is still play. They seem to hang down a bit and will wiggle up and down. That seems to be the problem but even with as much muscle as i can muster, they don't go up any further so aren't tight. It's extremely frustrating that they have never worked. Insinkerator has offerered to send me a new disposal with a new warranty but i will need to hire someone to install them. Otherwise, they will send a repairman but unfortunately, no one services my area.
Zero scent. Microorganisms are what breaks down the food wastes.
I found that I don't need any other product while using this one.
Only for the specific named evolution septic assist but it works great. Easy to put on.