15 in. 50 lb. Built-In Ice Maker in PrintShield Stainless Steel

A:  Hello KrisM! Please visit bit.ly/3t0NBTx and refer to page 2 for more information regarding your installation of the Ice Maker. We also recommend looking up the Location Requirements for installation on the Refrigerator as well. We hope this helps!

A:  Hello Robyn, we apologize for any confusion. This model only holds 25 pounds of ice. We will have this updated. Thank you for your inquiry on our KitchenAid appliances.

A:  Hello CABW, Per the Owner's Manual: the cleaner needed is 4396808. Minerals that are removed from water during the freezing cycle will eventually form a hard scaly deposit in the water system. Cleaning the system regularly helps remove the mineral scale buildup. How often you need to clean the system depends upon how hard your water is. With hard water of 15 to 20 grains/gal. (4 to 5 grains/liter), you may need to clean the system as often as every 9 months. NOTE: Use one 16 oz (473 mL) bottle of approved ice maker cleaner. To order, see “Accessories.” 1. Press the ON/OFF button. 2. Wait 5 to 10 minutes for the ice to fall into the storage bin. Remove all ice from the storage bin. 3. Unscrew the drain cap from the bottom of the water pan located inside the storage bin as shown. Allow the water to drain completely. 4. Replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice. 5. Read and follow all handling information on the cleaner bottle before completing the steps below. Use one 16 oz (473 mL) bottle of approved ice maker cleaner. 6. Pour one bottle of solution into the water pan. Fill the bottle twice with tap water and pour it into the water pan. 7. Press the CLEAN button. See “Using the Controls.” The Clean button will blink, indicating that the cleaning cycle is in process. When the “Cleaning Complete” light is illuminated (approximately 70 minutes), the cleaning cycle is complete. During the cleaning cycle, the system will both clean and rinse itself. 8. After the cleaning cycle is complete, remove the drain cap from the water pan. Look for any cleaning solution left in the water pan. If cleaning solution drains from the water pan, you should run the clean cycle again. Be sure to refill the water pan with cleaner before starting the clean cycle again. Be sure to replace the drain cap securely on the water pan. If the drain cap is loose, water will empty from the water pan and you will have either thin ice or no ice.

A:  Hello Joey, we can only recommend the appliance be installed per the Installation instructions. bit.ly/3Cd8c8A Thank you for your inquiry on our KitchenAid appliances.