A: You can contact Kringle Traditions customer service at 866-962-7382 for assistance with this.
A: Mine is doing the same thing. Very irritating. Tree looks great but considering returning if I can’t find a solution.
A: Mine shuts off too. Have tried multiple things, no luck so far. Really disappointed.
A: Hi, the package is about 47" x 26" x 5".
A: Hi, yes, you could install this tree on a hill, but you would need to build up one side with something substantial enough to strap or stake the tree down so it would stand straight and withstand wind, such as bags of sand or landscape stones.
|Brand||Kringle Traditions||Glitzhome||Fraser Hill Farm||Fraser Hill Farm|
|Name||144 in. Christmas Multi-Color LED Animated Lightshow Cone Tree with 442 Lights and Star Topper||9 ft. Pre-Lit Snow Flocked Fir Artificial Christmas Tree with 650 Warm White Lights||10 ft. Pre-Lit Flocked Akaskan Pine Artificial Christmas Tree with Multi-Color LED String Lighting||10-Ft Pre-Lit Mountain Pine Snow Flocked Artificial Artificial Christmas Tree, Multi-Color LED String Lights, Stand|
|Artificial Christmas Tree Species||Non Specific||Fir||Non Specific||Non Specific|
|Features||Animated,Low-voltage||No Additional Features||No Additional Features||No Additional Features|
|View Product||View Product||View Product||View Product|