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Internet # 311231763

Model # LTCS20020S

Store SKU # 1004945710

Store SO SKU #1004702074

30 in. W 20 cu. ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in Stainless Steel,ENERGY STAR

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$748.00
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  • Humidity-controlled crispers keep produce fresh, for longer
  • Rated Energy Star refrigerator with premium LED lights
  • Optional ice maker is available - model # LK60C

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AI-generated from the text of manufacturer documentation. To verify or get additional information, please contact The Home Depot customer service.

Product Details

About This Product

Capacity means a lot to you, and our top-mount refrigerator features 30 in. width 20 cu. ft. refrigerator and freezer storage space. You're also focused on freshness, and thats why youre sure to appreciate LGs humidity-controlled crisper and full-width gallon door bins. Theyre on a mission to extend the life of your fruits and vegetables, freshness that shines clear through with LGs advanced LED interior lighting.

Highlights

  • Nothing beats the convenience of having more food when you need it, and with a generous 20 cu. ft. of space, you will have room and room to grow
  • Contoured doors, hidden hinges, and a host of great interior features give your refrigerator a look that's as sophisticated as it is functional - and it is beauty is not just the outside, with every feature thoughtfully designed, this appliance helps you create the sophisticated, distinctive kitchen you want and deserve
  • Humidity-controlled crispers help maintain humidity levels to help extend the life of your fruits and vegetables
  • LED light located on the top of the refrigerator provide an exceptionally bright interior and saves energy over traditional lighting
  • Digital sensors constantly monitor conditions within the refrigerator to keep things cool
  • Smart diagnosis helps the service center diagnose problems over the phone, helping you troubleshoot quickly
  • Positively impact your energy bill, energy consumption and the environment with this refrigerator that meets the new department of energy standards
  • Multi-air flow freshness system designed to monitor and maintain conditions to help keep food fresh
  • 2 gal. sized door storage bins provide ample room, freeing up shelf space
  • 2 humidity crisper bins, and dairy bin help organize all your items with ease
  • ENERGY STAR certified to help you save money and energy
  • Optional Ice Maker is available - Model # LK65C
  • Ice maker Ready - model # LK60C
  • Click here to shop more LG refrigerators
  • Click here to shop for more LG products
  • Click here for more information on Electronic Recycling Programs
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 311231763

Model # LTCS20020S

Store SKU # 1004945710

Store SO SKU #1004702074

Specifications

Dimensions: H 66.13 in, W 29.75 in, D 33.38 in

Dimensions

Depth (Excluding Handles) (in.)

33.38 in

Depth (Including Handles) (in.)

33.38 in

Depth (Less Door) (in.)

29.5 in

Depth With Door Open 90 Degrees (in.)

60 in

Height to Top of Door Hinge (in.)

66.13 in

Height to Top of Refrigerator Case (in.)

65.5 in

Height to Top of Refrigerator Door (in.)

66.13 in

Product Depth (in.)

33.38 in

Product Height (in.)

66.13 in

Product Width (in.)

29.75 in

Refrigerator Width (in.)

29.75 in

Details

Appliance Category

Refrigerator

Appliance Series

Not Applicable

Appliance Type

Top Freezer Refrigerator

Built-In and Standard Type

Top Freezer

Color - Appliance Cabinet

Gray

Color - Door Handle(s)

Stainless Steel

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Defrost Type

Auto / Cycle

Dispenser Location

No Dispenser

Door Finish

Smooth

Energy Consumption (kWh/year)

430

Energy Efficiency Tier Rating

Not CEE rated

Freezer Capacity (cu. ft.)

5.5 cu ft

Freezer Door Type

Swing Door

Freezer Features

Adjustable Temperature Control, Digital Temperature Display

Freezer Type

Top Door Freezer

General Features

LED Light Type, Reversible Door Hinge

Handle Type

Recessed Handle

Hardware Color/Finish

Stainless Steel

Hardware Color/Finish Family

Stainless Steel

Ice Maker Features

No Ice Maker

Ice/Water Dispenser

None

Indoor/Outdoor

Indoor

Installation Depth

Standard Depth

Installation Type

Free Standing

Number of Doors

2 Door

Number of Freezer Baskets/Bins

2 Baskets/Bins

Number of Freezer Shelves

1 Shelf

Number of Refrigerator Shelves

2 Shelves

Operational Features

Humidity Controlled Crisper

Overall Product Height (in.)

66 in

Product Weight (lb.)

202 lb

Refrigeration Dispenser Features

No Dispenser

Refrigerator Capacity (cu. ft.)

14.7 cu ft

Returnable

Non-Returnable

Shelf Material - Freezer

Glass

Shelf Material - Refrigerator

Glass

Storage Features

Adjustable Shelves/Racks, Crisper Drawer, Gallon Door Storage

Temperature Control Type

Internal Digital

Total Capacity (cu. ft.)

20.2 cu ft

Water Filter Replacement Model#

N/A

Warranty / Certifications

Certifications and Listings

CSA Listed, Energy Star

Manufacturer Warranty

1 Year Parts and Labor, 5 Year Sealed System & Compressor Parts and Labor, and 6-10 years Inverter Compressor Parts Only

Questions & Answers

Try remove the styrofoam from the bottom of the refrigerator. Will engage go up and down for the temperature cold to coolest. It’s some Styrofoam in the back of the under there. How do I remove that?
ByJul 7, 2025
0 Answer | 
Answer This Question

What way does the door swing??
ByJul 5, 2025
0 Answer | 
Answer This Question

how tall is this refrigerator? How many cubic feet is it?
ByJul 2, 2025
1 Answer | 
Answer This Question

Hi there, Bedford. Thank you for sharing your inquiry with us regarding the LG 30 in. W 20 cu. ft. Top Freezer Refrigerator, Model #LTCS20020W. We understand you're asking about its height and cubic feet capacity. The height of this refrigerator is 66.13 inches to the top of the door hinge. Its total capacity is 20.2 cubic feet. https://www.homedepot.com/p/LG-30-in-W-20-cu-ft-Top-Freezer-Refrigerator-w-Multi-Air-Flow-and-Reversible-Door-in-White-ENERGY-STAR-LTCS20020W/313892139 Your feedback is important, and we'd like to assist you further if you have any other questions about your unit. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo

By|Jul 3, 2025
    0/0


    What is the difference between the LTCS20020S/00 and the LTCS20020S/01? do they use the same shelving and bins?
    ByJun 30, 2025
    1 Answer | 
    Answer This Question

    The shelves and bins in the Energy Star® Qualified LG 30 in. W 20 cu. Ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in Stainless Steel, Model # LTCS20020S/00 and Model # LTCS20020S/01 are the same. The '00' and '01' at the end of the model numbers are factory suffixes that are needed to make sure you get the correct internal electronic components for the refrigerators when ordering them for repairs since the refrigerators are manufactured in different countries and the components will differ as a result. But the specifications and features for the refrigerators are the same...^Ivan.

    By|Jun 30, 2025
      0/0


      How tall is the refrigerator and depth with door closed? I see 30” wide please confirm. Is this a standard apartment size refrigerator?
      ByJun 29, 2025
      1 Answer | 
      Answer This Question

      The ENERGY STAR® Qualified LG 20 cu. Ft. 30-inch Wide Top Freezer Refrigerator - Stainless Steel, Model # LTCS20020S has a height of 66" to the top of the door hinge, a height of 65.5" to the top of the case, a width of 30" with the doors closed and a depth of 33.75" with the doors closed. It is a 'standard depth' refrigerator...^Ivan.

      By|Jun 30, 2025
        0/0


        do you take away the old refrigerator
        ByJun 27, 2025
        1 Answer | 
        Answer This Question

        Home Depot offers haul-away services for old appliances when you purchase new ones. When you purchase a new refrigerator and opt for delivery, you can choose to have your old refrigerator removed at the same time. This service is designed to make the transition from your old appliance to the new one as seamless as possible. In many cases, Home Depot does charge an additional fee for the removal of your old refrigerator. This fee can vary depending on the specific store, location, and any promotions that might be running at the time of your purchase. The cost is usually outlined during the checkout process when you select delivery options for your new appliance. Their delivery team will carefully uninstall and carry away the old appliance. They are trained to handle large items without causing injury to themselves or damage to your home. You will need to ensure that your old refrigerator is completely empty, including all food items, ice, and any other contents, unplug the refrigerator at least a few hours before the scheduled pickup to ensure no residual energy is left, and move any items around the area that might hinder the delivery team’s ability to remove the old unit easily. While the haul-away service might be included in certain promotions or offers, there may be an additional fee as well. If it isn’t included, fees can range typically from $15 to $30, varying by location and specific service details...^Ivan.

        By|Jun 28, 2025
          0/0


          what is the difference between the LTC520020B and the LTC520020S
          ByJun 14, 2025
          1 Answer | 
          Answer This Question

          Great question, Henry! The LG LTC520020B and LTC520020S fridges share the same features and performance. Both offer 20.2 cu. ft. of total capacity with efficient Multi-Air Flow™ cooling and LED interior lighting. They include reversible doors and digital temperature controls, and they are ENERGY STAR certified for energy savings. The main difference between the two models is their exterior finish. The LTC520020B comes in a sleek black finish, while the LTC520020S features a stainless steel exterior. Your choice depends on which look best fits your kitchen style. ​For more feedback or questions, private message us on social media @LGUSSupport​. Happy shopping!​​ 🙂 ^David

          By|Jun 16, 2025
            0/0


            There is no ice maker, so why do I need a waterline connection kit?
            ByJun 13, 2025
            1 Answer | 
            Answer This Question

            The ENERGY STAR® Qualified LG 30 in. W 20 cu. Ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in Stainless Steel, Model # LTCS20020S does not come with a factory-installed ice maker, but there is an Optional Ice Maker Kit, Model # LK65C that can be installed and if you opt to install the optional ice maker kit to the refrigerator, you will need the waterline connection kit...^Ivan.

            By|Jun 21, 2025
              0/0

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              Viewing 1-8 of 801

              Customer Reviews

              4.4 out of 5

              • 4.4 out of 5,155 reviews
              • 80% recommend this product
              What Customers Say
              Summarized by generative AI from text of customer reviews

              Customers say the LG top freezer refrigerator offers a spacious interior with ample storage options, including deep door shelves and large vegetable bins. Many appreciate its quiet operation and energy efficiency, making it a suitable choice for both primary and secondary use. However, some users noted the absence of a freezer light and a dedicated deli drawer as drawbacks. Overall, the refrigerator performs well in maintaining temperature, although a few customers experienced issues with cooling consistency over time.

              Filter by:
              Showing 1-10 of 5,155 reviews
              Great fridge! Keeps drinks and food cold. Good pricing. Most definitely smudge proof, easy to keep clean
              by
              • Verified Purchase
              Bad refrigerator and bad customer service
              This is by far the worst refrigerator. I bought 3 of them when it was on sale. It’s only been in use for 3 months and within one 2 of the refrigerators stop cooling. I called LG customer service since it is still within warranty. The representative are in the Philippines who insisting on fixing the issue over phone. Giving me instructions which is not even for this model. I was on the phone for about 2 hours sending photos of the freezer showing melting ice to them. They insist I turn the cooling to the max and wait 24 hrs then call them again. I asked what would you do if this doesn’t cool after 24 hrs. The response is we will let you know then. I just start laughing. I realized this guy will never send anyone so I had to ask a manager and then repeat the same conversation. After about 2.5 hrs on the phone they played me like a fool, the technician is finally scheduled. I am keeping my fingers crossed that I don’t have to call back.
              by
              Response from LG Digital Customer CareJun 22, 2025
              Hi there, Jay. We understand your inquiry regarding your LG Top Freezer Refrigerator (model LTCS20020S) and the cooling issues you've experienced. It’s important to allow 24 to 48 hours after installation for the internal temperature to stabilize. If after this period the refrigerator is still not cooling properly, please make sure the temperature controls are set correctly and that the door seals are fully closed. We also recommend checking that the condenser coils are clean and free from dust.
              LG Refrigerator – Why is my Fridge Not Cooling Properly? - https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371
              Since you mentioned that a technician visit has been scheduled, we’re glad to hear that your case is being addressed. For any further assistance or updates, please send us a private message on Social Media @LGUSSupport. Our team is ready to support you and ensure your refrigerators are working as expected. We appreciate your patience and are here to help. —Renzo LG
                1 found this review helpful
                not a 30 inch refrigerator it's 31 3/4
                This is really a 31 3/4 inch refrigerator. The doors swing out so it takes up more space. I didn't really notice this when I was reading through the specification. I bought it since it said is was it was 30 inch refrigerator. I didn't think it would actually take up more space. I'll have to return it and get a TRUE 30 inch refrigerator. Very disappointed in the description as a 30 inch refrigerator when it's actually 31 1/2 inches.
                by
                Response from LG Digital Customer CareJun 9, 2025
                Hi there. Thank you for sharing your experience with the LG refrigerator model LTCS20020S. We understand your inquiry regarding the unit's actual width. According to the official specifications, this model measures 29.75 inches wide, though additional space may be needed for the door swing and proper ventilation. We always recommend reviewing the full dimensions and installation clearances before purchase to ensure the best fit.
                https://www.homedepot.com/p/LG-30-in-W-20-cu-ft-Top-Freezer-Refrigerator-w-Multi-Air-Flow-and-Reversible-Door-in-Stainless-Steel-ENERGY-STAR-LTCS20020S/311231763
                If you have any further questions, feel free to send us a private message on Social Media @LGUSSupport. We're here to help. —Renzo LG
                  1 found this review helpful
                  Disappointed
                  I bought this just over a year ago because I prefer the top freezer style and they're hard to come by. Overall, both freezer and fridge were spacious and despite lacking a deli drawer it checked off everything else I wanted and matched the stainless steel look of the rest of my appliances. In fact, I was so happy with it that when my parents were looking for a fridge for their new home I suggested it and they bought the same one. The first year it worked properly and I was happy with it. On occasion it would make a loud noise which we called customer service about twice with no real guidance. Literally a week after the first year passed it began having issues with cooling/thawing. Both the fridge and freezer stop maintaining the proper temperature for a day or two completely thawing freezer items and turning our fridge items. We've called the customer service line several times. A tech has come out at least 3 or so times at this point, even replacing the condenser once, and it still has this issue though longer stretches of time in between incidents now. It's extremely frustrating to purchase something brand new and it not even last a year. Customer service is nice enough but unfortunately, clearly read off a script and don't know the product so it makes it difficult to try to truly assess what is going on. We can't afford to replace it at the moment but thankfully we have a garage fridge (that we bought for $100 on Facebook marketplace and works great - go figure) and bought temperature gauges so as soon as we see the temps dip we move everything into the garage. Not exactly ideal but it is what it is. VERY disappointed in the product and do not recommend!
                  by
                  Response from LG Digital Customer CareMay 6, 2025
                  Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with repeated issues after your purchase of the LG Refrigerator (LTCS20020S) model, especially after the first year of use. We really aim to provide reliable, high-quality products that meet our customers' needs and expectations.

                  Since the techs have already swapped out the condenser, there might be something else going on that hasn’t been fully sorted out yet. Sometimes, cooling hiccups can come from a faulty thermostat, evaporator fan, or even just a bit of dust blocking airflow. As a simple troubleshooting step, it might help to check that the fridge and freezer vents are clear and clean—blocked airflow can definitely lead to temperature changes.

                  Also, keeping an eye on the defrost cycle is a good idea since issues there can sometimes cause unexpected temperature rises in both the freezer and fridge. If you need more assistance, feel free to check out https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371. You can also send us a private message on social media @LGUSSupport, and our team will be super happy to help you out further. We really want to make sure we get this sorted for you quickly so you can enjoy your fridge without any worries. ^Juvy LG
                    1 found this review helpful
                    Dope fridge
                    Fridge is super chill. Just chills all day with the fruit , poultry etc . Up top is cool too but can be a little cold, but I know it’s because it means well and holds it down for real for real for the shanks
                    by
                    • Verified Purchase
                    • Recommended
                    Refrigerator
                    [This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ I couldn't be happier with my LG refrigerator, model LTCS20020W/01. It's the perfect combination of functionality, design, and reliability. The spacious interior is thoughtfully laid out, with plenty of room for all my groceries and a top freezer that's easy to access. The cooling performance is exceptional—everything stays fresh, and I’ve never had an issue with uneven temperatures. It's also impressively quiet, which is a huge plus. The clean, white finish fits beautifully in my kitchen, and it’s easy to keep spotless. It’s clear LG put a lot of thought into the design and durability of this model. If you're looking for an affordable, high-quality refrigerator with all the essentials and then some, I highly recommend the LTCS20020W/01. It’s an absolute win for any home!
                    by
                    Response from LG Digital Care TeamFeb 13, 2025
                    Hey Marcos. We’re thrilled to hear how happy you are with your LG fridge! 💙 It’s great to know that the spacious design, top freezer, and cooling performance work perfectly for you. The quiet operation and easy-to-clean white finish make life a little simpler. For more questions, private message us on social media @LGUSSupport. Thanks for your glowing review—we’re so glad it’s been a perfect fit for your home! ✨ #LifeisGood ^David
                      This customer chose to rate the product and not provide text.
                      by
                      • Verified Purchase
                      Great value
                      [This review was collected as part of a promotion.] Excellent value Ice machine option very good Solid machine
                      by
                      Response from LG Digital Care TeamMar 10, 2025
                      Hey Brian! Thank you for the fantastic review! We're so glad to hear that you're loving your LG refrigerator! It sounds like it’s living up to the hype with its solid performance and excellent ice machine option. If you need any help or have any questions about your fridge, don’t hesitate to reach out on social media @LGUSSupport. We’re always here to support you. Cheers to keeping things cool with your new fridge! ^Joslyn
                        Love this refrigerator
                        by
                        • Verified Purchase
                        Review by Manufacturing Quality Assurance Engineer
                        Top shelf fridge broke in after 3.5 years & bottom shelf had cracks. The plastic is inferior - brittle, weak. The gasket at the bottom of the unit failed with the plastic ripped away, meal showing. Although the LG's representative acknowledged these were manufacturer defects replacement parts would be identical (with the defects not remedied) and since the failures were not reported to them within the first year they would cost a total of $240 plus tax and shipping.
                        by
                        Response from LG Digital Customer CareOct 9, 2024
                        Hi, there. Thank you for sharing your experience with us regarding your LG Refrigerator (LTCS20020S) model. We understand your concern about the issues with the top shelf and gasket and we appreciate your detailed feedback on the matter. While we acknowledge that the parts may appear to be similar, we want to ensure you're satisfied with the functionality and durability of your unit. A potential troubleshooting step is to check if your refrigerator is properly leveled, as this can sometimes affect the performance of the shelves and gaskets. We would love to assist you further and explore possible solutions. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you out. Your satisfaction is important to us.
                        Thank you for your patience. ^Juvy LG
                          4 found this review helpful
                          Showing 1-10 of 5,155 reviews

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                          Delivery and Installation

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                          Home Depot Refrigerator Delivery & Installation
                          This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
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                          How To Measure For A New Refrigerator
                          Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

                          Please ensure the following prior to delivery:

                          • Water connection kit required
                          • 110V-grounded, 3-prong electrical outlet
                          • Water valve (shutoff) within 6 ft. of hook up
                          • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
                          • Verify your existing electrical and water connections
                          • Empty & unplug your old refrigerator

                          Compare Similar Items

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                          Refrigerator Width (in.)

                          29.75 in

                          28.75 in

                          29.625 in

                          29.5 in

                          Height to Top of Refrigerator Case (in.)

                          65.5 in

                          65.75 in

                          68.25 in

                          65.4 in

                          Ice Maker Features

                          No Ice Maker

                          Automatic Ice Level Control/Shutoff

                          No Ice Maker

                          No Ice Maker

                          Overall Product Height (in.)

                          66 in

                          67 in

                          69 in

                          66 in

                          Total Capacity (cu. ft.)

                          20.2 cu ft

                          17.6 cu ft

                          20.4 cu ft

                          18.25 cu ft