Hello! With your AC's 3rd summer here, it's more important than ever that it's living up to all the hype! It'll be our pleasure to see what's going on with your unit, and we've attached a link with more info below. If the troubleshooting found there doesn't help, please be sure to reach out to us with the second link below! https://www.lg.com/ca_en/support/product-help/CT32001121-1348603190122# https://www.lg.com/us/support/contact ^Ian