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Internet # 205586063

Model # IM200SS

Store SKU # 1001028746

28 lbs. of Ice Day Countertop Clear Portable Ice Maker BPA Free Parts Perfect for Cocktails and Soda in Stainless Steel

$249.99
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  • FOR FAMILY HEALTH - Safe on BPA Free approved ice to use everyday
  • CRYSTAL CLEAR ICE - Restaurant quality clear ice cubes everyday
  • COMPACT DESIGN - Modern Portable ice maker fits on any countertop
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Product Details

About This Product

In need of a little extra ice for special occasions or outdoor events. This Luma Comfort IM200SS portable ice maker requires no installation for plug and play operation and produces up to 28 lbs. of ice per day and features quick ice production, a large capacity design and clear, restaurant quality ice. Stylish and Efficient: This ice machine is as attractive as it is dependable. Featuring a chic stainless steel finish, the Luma Comfort IM200SS ice maker is stylish and flattering to any home bar or kitchen. Modern technology produces large quantities of clear ice quickly, so there's no need to run to the store or fridge for more-the Luma Comfort ice maker has got your covered. Easy to Use Design: Simple push button controls and the convenient LED display makes using this portable ice maker easy. There is no plumbing required. Simply plug it in, fill the removable water reservoir and you're all set. The low water and ice full alerts let you know when basic maintenance is required. Compact and Effective: This space-conserving countertop portable ice maker by Luma Comfort produces ice in as little as 15-minutes. The compact design fits in most spaces easily and requires no installation. Simply take it with you where you need fresh ice, plug it in and enjoy. With ice available in minutes it's perfect to use at home and on the road.

Highlights

  • Innovative countertop ice maker makes crystal-clear ice at the touch of a button
  • Clear ice reduces excess carbonation and melts more slowly, making it perfect for cocktails, scotch, soda and more
  • Easy to clean BPA-free parts takes the worry out of your ice
  • Makes up to 28 lbs. of crystal-clear ice per day
  • Thick, well-insulated interior stays cold for longer lasting ice
  • Restaurant quality clear ice cubes everyday
  • Modern portable ice maker fits on any countertop
  • Low water and ice full alerts
  • Click here for more information on Electronic Recycling Programs
  • Return Policy

Product Information

Internet # 205586063

Model # IM200SS

Store SKU # 1001028746

Specifications

Dimensions: H 14.1, W 11.3, D 14.8

Dimensions

Product Depth (in.)

14.8

Product Height (in.)

14.1

Product Width (in.)

11.3

Details

Appliance Category

Ice Maker

Appliance Type

Portable Ice Maker

Color Family

Metallics

Color/Finish

Stainless Steel

Color/Finish Family

Stainless Steel

Control Type

Manual

Exterior Material

Stainless Steel

Hardware Color/Finish

Stainless Steel

Hardware Color/Finish Family

Stainless Steel

Ice Maker Features

Automatic Ice Level Control/Shutoff, Ice Maker, Portable, Removable Basket

Ice Production per Day (lb.)

28

Ice Storage Capacity (lb.)

2.15

Ice Type

Half Size Cubes

Included

Drain, Ice Scoop

Number of Possible Ice Cube Shapes

1

Number of Possible Ice Cube Sizes

1

Product Weight (lb.)

25.5 lb

Returnable

90-Day

Warranty / Certifications

Certifications and Listings

ETL Listed

Manufacturer Warranty

1 Year Limited

Questions & Answers

37Questions
caret
Q:Where is this made?
by|Dec 18, 2023
1 Answer
Answer This Question

A:  Thank you for contacting Newair. Our products are manufactured in China. Best Regards, Customer Care.

by|Dec 19, 2023
    caret
    Q:why is water in the ice bin..?
    by|Aug 19, 2023
    2 Answers
    Answer This Question

    A:  The unit is not cold enough to keep the ice frozen indefinitely. Over time the ice melts and the resulting water drips into the ice bin an is recycled back to the water reservoir to make more ice.

    by|Sep 1, 2023

      A:  Hi There, Thank you for Contacting Newair. The product should not contain water in the ice bin. If you happen to have any issues or need assistance with your Unit, feel free to call customer service at 855-963-9247. Best Regards, Customer Care

      by|Aug 21, 2023
        caret
        Q:How do I reduce the ice thickness on the Luma IM200SS
        by|Aug 4, 2023
        1 Answer
        Answer This Question

        A:  Hi There, Thank you for contacting Newair. To reduce ice thickness from the unit, you will need to clean the condenser and fan with compressed air by removing the back panel. Best Regards, Customer Care

        by|Aug 4, 2023
          caret
          Q:What kind of ice does the Luna ice machine produce?
          by|Apr 11, 2023
          1 Answer
          Answer This Question

          A:  Thank you for contacting Newair. The Luma Ice maker makes Clear Cubed shaped Ice. Best Regards, Customer Care

          by|Apr 11, 2023
            Showing 1-4 of 37

            Customer Reviews

            4.3 out of 5

            • 4.3 out of 265 reviews
            • 84% recommend this product
            Filter by:
            Showing 1-10 of 265 reviews
            Broke Quickly - Apparently Very Common
            There's no doubt that NewAir's customer service is helpful and responsive, almost aggressively so, which is fantastic! I've discovered that you're sure to receive good customer service when shopping under the NewAir umbrella. That being said, the longevity and build quality of this ice maker leaves a lot to be desired. I was perfectly happy with mine for about 5 months (clear ice, pretty quiet, minimal space, etc) before the cubes started freezing into one big unbreakable chunk (I believe the problem is a broken sensor that handles the transition from ice creation to dispensing, as I can still do it manually. I was hoping to have it repaired but could not find an appliance shop that would have me and was only offered a replacement by NewAir after trashing mine (for $30 due to its refrigerant) and leaving a few reviews. You would think that posting nearly double the price of a comparibly sized competitors product would ensure a more resilient appliance, but instead you're paying for the year long warranty and speedy customer service as evidence by the other 300+ NewAir Google reviews regarding their ice makers. I was really hoping this was a fluke, but will need to throughly research before buying anything else from NewAir in the future. I'd hate to create this much waste and hassle for such a minor problem, and maybe that's just the throw away world we live in, but doesn't change that it's abhorrent, especially when you expect a quality product and not just quality service.
            by
            Response from newairpwrFeb 12, 2023
            Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
              Doesn't break into cubes
              Overall disappointed. I decided on this because of superior "clear ice". It neither creates clear or magically longer lasting ice. It seems to have no insulation, not even as much a cheap cooler...its more like a plastic lunch box. The biggest problem I have is the function to make ice doesn't work properly..it does not seperate into individual cubes, they have to be broken off and sometimes the ice doesn't fall it just keeps building up into a solid block. The only way to fix is to turn off or pry off.
              by
              Response from newairpwrDec 2, 2022
              Hi There Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Camilla. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
                Great ice maker.
                The ice maker on my Thermador refrigerator is always malfunctioning and after spending nearly 1,000 on repairs I purchased this unit. It's fabulous and the after service was prompt. Buy it!!
                by
                Response from newairpwrApr 20, 2022
                Thank you for the 5-star review and for posting your comments in regards to this product IM200SS. We highly appreciate your feedback. Thank you for choosing Newair.
                  • Recommended
                  Problems with ice making
                  We bought this machine and we were very excited and loved the product. But then it started to freeze and instead of icecubes it made one block in the part where the water forms cubes. And it made a block of ice. We cleaned according to instructions but the problem would not go away.
                  by
                  Response from newairpwrApr 20, 2022
                  Thank you for the 5-star review and for sharing your thoughts about the Luma comfort IM200SS.Thank you for choosing NewAir!
                  • Verified Purchase
                  Best Ice Maker I have ever had!
                  I purchased this machine when we moved into a house with no Ice Maker. Rather than going through the whole routine of making a purchase for the refrigerator found at the rental home, we purchased The Luma Comfort IM200SS. What perfect purchase we made! We have been using the machine 2 to 3 times per week since March of 2018! No issues and starts making ice in about 15 minutes. We make enough to fill 2 1 gallon freezer bags, then it gets a break until later in the week. Even took the unit to a birthday party in Texas...everyone had cool drinks the entire day!! Great purchase!!
                  by
                  Response from newairpwrApr 20, 2022
                  Thank you for posting your comments in regards to your IM200SS. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing NewAir.
                  • Verified Purchase
                  Has been working well since we received a couple wks ago. Have noticed that some of the ice has n...
                  Has been working well since we received a couple wks ago. Have noticed that some of the ice has not been crystal clear as of the last "batches". We only put filtered H2O in the machine. Hopefully this is an anomaly, as the clear ice asserted with this product was the main reason for buying this particular model ice maker.
                  by
                  • Verified Purchase
                  • Recommended
                  1 found this review helpful
                  This ice maker is wonderful .... clear ice makes it pretty fast also portable
                  This ice maker is wonderful .... clear ice makes it pretty fast also portable
                  by
                  • Verified Purchase
                  • Recommended
                  So far this product is working great. We had one over the past year and we loved it. But then o...
                  So far this product is working great. We had one over the past year and we loved it. But then one day, after about one year, it started making giant clumps of ice instead of ice cubes. We had to buy this new one. Hoping for more than a year of wonderful little ice cubes for our home.
                  by
                  • Verified Purchase
                  • Recommended
                  Wow. I have forever ice cubes.
                  Wow. I have forever ice cubes.
                  by
                  • DIY
                  • Verified Purchase
                  • Recommended
                  When I received the product it had a few scratches on the side and the corner of the blue film wa...
                  When I received the product it had a few scratches on the side and the corner of the blue film was ripped, this did not have any negative effects on it's performance. I would simply recommend that these should be inspected upon arrival at the store. The main product package was in a box, inside a larger box, into an even larger box, so although it was packed like a Russian doll it still managed to get damaged... I've had it for only a week or so and it starts up with a howling type noise I can hear throughout the house. I ignore it for 60 to 90 seconds and then all is OK. Considering returning, still undecided.
                  by
                  • Verified Purchase
                  • Recommended
                  Showing 1-10 of 265 reviews