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A: Thank you for your inquiry. We're here to help! Please reach out to our 24/7 Support Team at firstname.lastname@example.org or give us a call at 1-844-LUTRON1 for additional assistance.
A: Hello Luis, thank you for your question. If you are installing the Caseta dimmer in question in a 4-way application, you will need one hard-wired dimmer model PD-6WCL, and two Pico remotes model PJ2-3BRL-GWH-L01 wall-mounted with PICO-WBX-ADAPT wallplate adapter brackets. The Starter Kit in question will come with one PD-6WCL dimmer and one PJ2-3BRL-GWH-L01 Pico remote. See pages 58-62 of the following installation guide for more information: https://webapiaw1proddat01st01.blob.core.windows.net/assets/documents/0301710_Caseta_Advanced_Instructions.pdf We hope this helps! If you require further assistance, our 24/7 support team is here to help. We can be reached at 1-844-LUTRON1 or via email at email@example.com.
A: Hello! No, there are no subscriptions required for the Caseta Wireless system. Once the Smart Bridge has been plugged into your wifi router you can connect all of your Caseta products to the Lutron App on your phone! If you still have questions or concerns, please give us a call at 1-844-LUTRON1. We're here 24/7, so you can reach out anytime, day or night.
A: No that's not normal. It may not be compatible with your lighting and you may need the https://www.homedepot.com/p/Lutron-Cas%C3%A9ta-Wireless-Smart-Lighting-Dimmer-Switch-for-ELV-Bulbs-PD-5NE-WH-White-PD-5NE-WH/300674736
A: Hello John, thank you for your question. We are sorry to hear about the issue you are encountering with your Caseta dimmer. The issue you are describing is an LED incompatibility issue known as ghosting, where the small amount of power used to operate the digital components of the device are enough to cause the LED load to remain on at a low glow in the off state. Because there is no industry standard for manufacturing LEDs, not all LEDs are designed the same. That's why Lutron has a a mobile-friendly web tool to help you select bulbs that perform great with Lutron dimmers. We specifically test to ensure that the bulbs we list on our tool are not susceptible to a variety of issues, including bulbs that will not turn completely off. To use the tool, please visit lutron.com/ledfinder. If you'd like to discuss your experience further, please call our support line at 844-LUTRON1. We're here 24/7, so please call us any time!
|Name||Caséta Wireless Smart Lighting Lamp Dimmer Switch Starter Kit with Caséta Smart Hub, P-BDG-PKG1W||Sunnata Pro LED+ Touch Dimmer Switch, for ELV/MLV 500W, LED 250W, Single Pole/Multi Location, White||White Caseta Smart Lighting Dimmer Switch and 5 Amp Smart Switch||Caseta Wireless Smart Lighting Lamp Dimmer (2 Count) Starter Kit with Smart Bridge, Pedestals for Pico Remotes|
|Electrical Features||Kit,Programmable,Remote Control,Wall Plate Included||Indicator Light||Indicator Light,Programmable||Kit,Programmable,Remote Control|
|Wattage (watts)||150 W||250 W||150 W||100 W|
|Compatible Bulb Type||LED||CFL,Halogen,Incandescent,LED||CFL,Halogen,Incandescent,LED||CFL,Halogen,Incandescent,LED|
|Works With||Alexa, Apple HomeKit, Ecobee, Google, Google Assistant, Logitech Harmony, Lutron, Proprietary App, Samsung SmartThings, Siri||Alexa, Apple HomeKit, Ecobee, Google, Logitech Harmony, Lutron, Samsung SmartThings, Siri||Alexa, Apple HomeKit, Ecobee, Google, Google Assistant, Logitech Harmony, Lutron, Samsung SmartThings, Siri|
|Mounting Type||In-Wall||Wall Switch||In-Wall||In-Wall|
|Voltage||120 volt||120 volt||120 volt||120 volt|
|THD SO SKU||1001979118|
|View Product||View Product||View Product||View Product|