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A: Hello janelle and thank you for your interest in Moen products. The Moen Eva European Single Post Toilet Paper Holder in Brushed Nickel features the Moen Pro-fit installation mounting system. If you do not have the Pro+Fit Installation Template, please use the following instructions. (Note: only one hole is required per mounting post.) 1. Mark on the wall where you want to install the product. 2. Using ¼” drill bit, drill one pilot hole for the post. 3. Position mounting post to wall by inserting wall anchor into pilot hole and pressing firmly. 4. Make sure that locking tab on mounting post is facing down (6 o’clock). 5. Tighten wall anchor screw while holding mounting post firmly in place. DO NOT over tighten (6 – 8 full turns will secure the anchor). 6. Attach post by pressing firmly to mounting post until it clicks. (The square opening at the base of the post must be facing down to match-up with locking tab.) If you are mounting any parts into a hard surface snap off the anti-rotation fins on the back of the mounting post. For pre-purchase, installation, and warranty assistance, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).
A: Hello dje7 and thank you for your interest in Moen products. The EZ Anchor will fit the Moen Eva 18 in. Towel Bar in Brushed Nickel will fit the Profit base. Depending on the repair, the DAP Platinum patch maybe sufficient to fix the repair. If you have additional questions, please feel free to call us at 1-800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Eastern Time Monday through Friday.
A: I mounted my hook on cultured marble with no problem. Drilling a hole through the surface will be the tricky part for you.
A: Hello Eric and thank you for your interest in Moen products. The Moen Eva Single Robe Hook in Brushed Nickel can be installed in the shower on a ceramic tile wall. We would suggest to use a ceramic drill bit for the ¼” pilot hole that is required for installation. If you have additional questions, please feel free to call us at 800-289-6636. Our business hours are 8:00 a.m.-7:00 p.m. Monday through Friday Eastern Time.
A: Hello tedw and thank you for your interest in Moen products. To remove the Moen Eva 24 in. Towel Bar in Brushed Nickel, insert a small, flathead screwdriver into the opening on the base of the accessory you are removing. Pull the screwdriver away from the wall to engage the tab inside the base of the accessory. This will release the product so that you can now pull it away from the wall. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am – 7:00 pm (Eastern Time).
A: Unscrew the small screw underneath the bar and it should just come off.