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Internet # 301421092

Model # 84763

Store SKU # 1002491361

Genta 8 in. Widespread Double Handle Bathroom Faucet in Chrome(Valve Included)

$196.12
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  • Clear laminar stream provides for a beautiful water presentation
  • Includes metal drain and valve for easy, 3-hole installation
  • WaterSense - reduces water usage without sacrificing performance
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Product Details
  • Clear laminar stream provides for a beautiful water presentation
  • Includes metal drain and valve for easy, 3-hole installation
  • WaterSense - reduces water usage without sacrificing performance
About This Product

The Genta bath suite boasts contemporary, curved edges for an appealing, yet substantial style that brings a sleek feeling to the bathroom. Gracious and uncomplicated style features give the Genta collection an ageless yet fashion-forward presence. Tailored yet relaxed, the Genta collection is an exercise in design balance. This lustrous collection works seamlessly with today's lifestyles.

Product ID #: 301421092Internet #: 026508276143Model #: 84763

Specifications

Questions & Answers

127Questions
caret
Q:We have mineral backed up in the faucet screen. We took the bottom snap on peice off but cant figure out how to get into the screen to clean it out. Please help.
by|Dec 6, 2023
2 Answers
Answer This Question

A:  Hello Help and thank you for your interest in Moen products. The Moen Genta 8 inch Widespread 2-Handle Bathroom Faucet has an aerator kit part # 181089 available separately. You will need the hex tool in the kit to remove the other portion of the aerator. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

by|Dec 7, 2023

    A:  I have the same problem. I took off the aerator but still, no idea how this thing will get cleaned out. The grey screen part is not possible to clean from what I can see. I might try soaking it in some vinegar

    by|Feb 4, 2024
      caret
      Q:On my bathroom sink, hot water comes out gray color. It seems like it's only coming out very gray when I have aerator on the faucet but isn't gray when I take out the aerator. Is this normal? How can I fix this?
      by|Dec 5, 2023
      1 Answer
      Answer This Question

      A:  Hello Hodor and thank you for your interest in Moen products. The Moen Genta 8 inch Widespread 2-Handle Bathroom Faucet does have the aerator kit part # 181089 available separately. There may be something caught up in it causing the water to be grey. We would advise flushing the water through the spout with the aerator removed before installing the new one. If you have additional questions, please feel free to call us at 800-289-6636. Our current business hours are Monday through Friday from 8:00 am - 7:00 pm (Eastern Time).

      by|Dec 7, 2023
        caret
        Q:Why is this advertised with Metal Drain and Valve, but in the Answers, it states it is NON-metal?
        by|Nov 27, 2023
        1 Answer
        Answer This Question

        A:  Hello IronDoorCompatible and thank you for your interest in Moen products. The Moen Genta 8 in. Widespread 2-Handle Bathroom Faucet in Matte Black(Valve Included) has a metallic drain. The answer previously stated the drain assembly have both metallic and nonmetallic material, there is small parts like the washer that is nonmetallic. The drain is considered metallic. Should you have any additional questions, please contact Moen directly at 800-289-6636. Our business hours are 8:00 a.m. - 7:00 p.m. Monday through Friday Eastern Time.

        by|Nov 29, 2023
          caret
          Q:Origin
          by|Oct 6, 2023
          1 Answer
          Answer This Question

          A:  Hello Wayne and thank you for your interest in Moen products. The Moen Fold Down Teak Shower Chair is not installed by Moen. You may need to use a stud finder to determine where the studs are located. Should you have any additional questions or pre-purchase assistance regarding the Moen product, please contact Moen directly at 800-289-6636. Our business hours are 8:00 am - 7:00 pm Monday through Friday.

          by|Oct 7, 2023
            Showing 1-4 of 127

            Customer Reviews

            4.4 out of 5
            • 4.4 out of 1,062 reviews
            • 75% recommend this product
            Filter by:
            Showing 1-10 of 1,062 reviews
            Water flow problem
            The faucet is beautiful. It was professionally installed. The water flow has been a mess. We’ve replaced parts but it works for a day only to go back to splashing all over. So disappointing. I see others had the same issue and Moen states it was damaged during install but I can guarantee that is not the case. I believe this is a known issue with this product.
            by
            Response from Moen Plus SupportFeb 12, 2024
            Hello EM0829 and thank you for the feedback you posted on the Lowe’s website. We are sorry to hear of your experience with the Genta 8 in. Widespread Double Handle Bathroom Faucet in Matte Black (Valve Included). Our Product Specialists would be happy to troubleshoot the issue and provide assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
              Drain failed after 1 year
              The faucet looks great, easy install but handles flimsy. We had it for over a year and the waste seat around the drain plug failed because its not designed correctly. I looked around the house and they are designed with a slope and this one is leveled causing water to sit there all the time. With the waste seat being made out of cheap aluminum it started to stain / rust. I will be calling warranty for replacement.
              by
              Response from Moen Plus SupportJan 4, 2024
              Hello Tomasz and thank you for the feedback you posted on the Home Depot website. We are sorry to hear about your experience with the Moen Genta 8 in. Widespread Double Handle Bathroom Faucet in Chrome drain having finishing issues. Depending on how the sink is designed will determine the slope of the drain. If you are experiencing any finishing issues with your Moen product, please contact Moen Consumer Services at 800-289-6636. Our business hours are Monday – Friday 8 am – 7 pm EST. Moen
                love these handles
                I used these handles in our two bathrooms and they are great. Beautiful and sleek. We recieve so many compliments on them. Super wasy to follow installation instructions. Highly recommend.
                by
                  • Recommended
                  great quality - premium
                  I have installed several of these across my home. Very premium feel and quality. Highly recommended
                  by
                    • Recommended
                    Loving our new faucets! They are a current look and work great.
                    by
                    • Verified Purchase
                    So disappointed
                    For the price I expected this faucet to at least be decent. It is completely unusable, no water comes out. unfortunately my contractor through out the box or I would be returning.
                    by
                    Response from Moen Plus SupportJul 4, 2023
                    Hello Rachel. As the original purchaser of your Moen Genta 8 in. widespread 2-handle bathroom faucet in Matte black you can contact Moen directly under the products Lifetime Limited Warranty. Moen’s Consumer Services department is here to provide assistance. We would be delighted to work with you to address your no water concerns. Please feel free to contact us at 1-800-289-6636; we are available Monday through Friday from 8:00 am to 7:00 pm Eastern Time. Moen
                      Would not recommend this product.
                      I had high hopes for the Moen sink faucet, shower head and bathtub faucet I purchased for our bathroom remodel and to be fair, I’ve only had issues with the sink faucet. I think maybe it wasn’t sealed properly during manufacture as every drop of water seems to “stain” it for lack of a better word. I’ve not used anything besides soap and water to clean it but from just using a microfiber cleaning cloth to try to polish the stains out, the facucet and both handles are so scratched up, they already look terrible and my bathroom remodel was only completed three months ago. I’m so disappointed.
                      by
                      Response from Moen Plus SupportJun 12, 2023
                      Hello Gayle and thank you for the feedback you posted on the Moen website. We are sorry to hear of the difficulty you are experiencing with your Moen 84763SRN. We are sending you an email so that we can work with you to troubleshoot the issue and to find a satisfactory warranty resolution.
                        Beautiful and well made
                        This faucet looks amazing on my marble top sink. Very modern and sleek. Great quality.
                        by
                        • Verified Purchase
                        • Recommended
                        1 found this review helpful
                        Water stream splashes and is oddly inconsistent
                        I bought this in faucet in chrome. The water stream is awful. As one person wrote it comes out in 3 separate small streams and then splashes up onto the counter. You will get wet. It was installed by a professional, he's taken it apart and tried to fix it but thinks it's a defect in this particular faucet. So now it's paid for and installed and does not work correctly. I do not recommend. It's a nice looking faucet and seems like it's well made if only it worked.
                        by
                        Response from Moen Plus SupportMar 19, 2023
                        Hello and thank you for the feedback you posted on the Home Depot website. The Genta 8 in. Widespread 2-Handle Bathroom Faucet should have a twisting ribbon flow pattern, if the flow is coming out in separate areas, this indicates the part was likely damaged by debris/sediment coming through after installation. The amount of splashing may reduce after installing a new aerator, however, the depth and shape of the sink bowl will also play a role. Our product specialists are available for pre-purchase, installation and warranty assistance. They can be reached at 1-800-289-6636 and are currently available Monday through Friday from 8:00 am – 7:00 pm Eastern Time. Moen
                          Love this facet
                          Love the waterfall feature!style and color Sets off the vanity perfectly makes this bathroom pop!
                          by
                            • Recommended
                            Showing 1-10 of 1,062 reviews

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