A:  It broke the first time I used it the gears inside keep clicking and it’s hard to rewind . I have to keep banging it against something to loosen up.

A:  Hello Alex! Our Milwaukee 100 ft. Bold Line Chalk Reel Kit with Red Chalk (48-22-3986) and the majority of our Milwaukee hand tools will fall under our Limited Lifetime Warranty. This means every MILWAUKEE hand tool is warranted to the original purchaser only to be free from defects in material and workmanship. Subject to certain exceptions, MILWAUKEE will repair or replace any hand tool which, after examination, is determined by MILWAUKEE to be defective in material or workmanship for the lifetime of the tool. Return the hand tool product to a MILWAUKEE factory Service Center location freight prepaid and insured, is required. A copy of the proof of purchase should be included with the return product. This warranty does not apply to damage that MILWAUKEE determines to be from, misuse, alterations, abuse, normal wear and tear, lack of maintenance or accidents

A:  Nick

A:  The issue was fixed just now on the phone

A:  Not the one I have. It's a good product. worth the extra money.

A:  No. I have not had that issue at all. I have owned this Chalk Reel for over two years now without a single problem. Durable and reliable.

A:  No

A:  There was a small amount while dispensing the line, but no more than normal.

A:  NO, HAS A NEW DESIGN TO GET CHALK CONTAINED

A:  This chalk can stain and may not wash out.

A:  Yes it works great

A:  Because of the red chalk it is meant to stay. You do not want to use red if you are wanting it to come right off. This is the color that you want to use if you are chalking concrete so the lines will stay for multiple days. It does fade and as you sweep and it becomes lighter and lighter. It did get all over my favorite hoodie, but it washed out in the laundry. If you are looking for chalk that rubs off faster, try a blue. Don't waste your time grinding up chalk they have various colors at the store for a reasonable price.

A:  The end that the line comes out of unscrews.

A:  Twist the cap where the string comes out.

A:  FILL THE CHALK LINE REEL WITH CHALK - SHAKE FILLED CHALK REEL TWENTY TIMES - NOW IT READY.

A:  On the top of the reel you just twist the top of and pour in the powder chalk

A:  there is a flapper on the charcoal real itself that opens up so that you can dump the chalk provided into the body of the chart for real. Do not fill it completely only about three force of the way. Once you do this close the flapper back and tap it on the pad of your hand to shake the chalk around and cut the string. For the first few uses you may have to shake the chalk around every 20 feet or so To make sure you are getting a good coding on the line so you get a well-defined chalk line when you pop the string