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Internet # 308906076

Model # PHZC36F

Store SO SKU #1004163962

Universal Radiant Zero Clearance 36 in. Ventless Dual Fuel Fireplace Insert

$516.13
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  • Designed for installation in tight spaces
  • Includes screen and heat deflecting hood
  • Steel construction for durability
  • View More Details
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Return this item within 90 days of purchase. Read Return Policy

Product Details

About This Product

The Pleasant Hearth 36 in. Vent-Free Firebox Insert features a wide opening with a flush face that allows unit to be finished with non-combustible materials (marble, granite, stone, brick, tile or slate). Compatible with any Vent-Free gas log set including all Pleasant Hearth brand Vent-Free Gas Logs. Add Pleasant Hearth Firebrick Panels for a classic finish (sold separately).

Highlights

  • Available in 32 in., 36 in. and 42 in. sizes
  • Zero clearance design for installation in tight spaces
  • Can be paired with a mantel for a custom look (not included)
  • Features a matte black interior for a clean finish
  • Draw screen included
  • Hood included
  • 1-year limited warranty
  • Not for sale in California or Canada, check your local regulations on installation restrictions and requirements
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 308906076

Model # PHZC36F

Store SO SKU #1004163962

Specifications

Dimensions

Front Product Height (in.)

34.125

Front Product Width (in.)

39.875

Product Depth (in.)

24.125 in

Rear Product Height (in.)

34.125

Rear Product Width (in.)

24.75

Details

Area Heated (sq. ft.)

0 sq ft

Color Family

Black

Features

Recessed, Zero Clearance

Fuel Type

Dual Fuel (NG & LP)

Heat Output (BTU/hour)

0

Included

Firebox, Screen

Indoor/Outdoor

Indoor

Material

Steel

Pack Size

1

Product Weight (lb.)

75 lb

Returnable

90-Day

Total BTU (Btu)

0 Btu

Vent Type

Ventless

Warranty / Certifications

Certifications and Listings

CSA Certified

Manufacturer Warranty

1 Year Limited Warranty

Questions & Answers

52Questions
caret
Q:How is this firebox vented? Some require venting through the wall or roof. Which does this one require?
by|Nov 7, 2023
1 Answer
Answer This Question

A:  Hello Rodger, this firebox does not require venting, as it houses our vent-free log sets. For additional information, please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

by|Nov 8, 2023
    caret
    Q:What are the dimensions for the rough opening? Not the fire box itself but the size "hole" to frame it in.
    by|Mar 31, 2023
    1 Answer
    Answer This Question

    A:  Hello, Thank you for reaching out. The dimension of the opening for this unit is (36-3/16”W x 21”H.). Should you need any additional information, Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

    by|Apr 5, 2023
      caret
      Q:How much square footage is this btu unit?
      by|Feb 26, 2023
      1 Answer
      Answer This Question

      A:  Hello Tonya, This unit is just the firebox, The log set of you choosing gets placed inside. Our customer service team would be happy to help you select the correct model for your needs. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

      by|Feb 28, 2023
        caret
        Q:Are glass doors available with this unit
        by|Jan 21, 2023
        1 Answer
        Answer This Question

        A:  Hello Bonnie, This unit does not have doors, rather a mesh screen and deflecting hood. Should you need any additional information, Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group

        by|Jul 31, 2023
          1 found this answer helpful
          Showing 1-4 of 52

          Customer Reviews

          3.2 out of 5

          • 3.2 out of 10 reviews
          • 75% recommend this product
          Filter by:
          Showing 1-10 of 10 reviews
          The Best Edition to our Living Room: THE FIREPLACE
          The fireplace insert has transformed my living space into a warm and inviting sanctuary. With its exceptional performance, ease of use, and stunning aesthetics, this fireplace insert has become the heart of my home. I am thoroughly impressed and delighted with its features and functionality.
          by
            • Recommended
            A GREAT Way to make your family room look AWESOME!!!
            I got this to install in our finished basement thought I would "Do It Yourself". So the unit I got is for a 36 inch wide installation. I will be running a gas line and purchasing the lags and burner later. The instruction booklet is pretty well detailed on what needs you should follow and safety concerns as well. A few more pictures would help but it's much better than a LOT of instruction manuals I've worked with before. With a bit of planning and a touch of luck it should be fairly straight forward for just about anyone to tackle. Overall a very nice addition to any room.
            by
            • Recommended
            by
            • Verified Purchase
            I haven't had it put in yet, because no one locally will service a fireplace they didn't install, so I'm waiting for someone to come all the way from Harrison next week. The Pleasant Hearth company is nearly impossible to to contact, and when you are able to talk to someone, they can't help you. I will never deal with Pleasant Hearth again.
            by
            Response from GHP Group Inc. SupportOct 27, 2023
            Hello, thank you for reaching out. Our customer service team is on standby to provide technical, and installation assistance. Please give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group ghpgroupinc
            • Verified Purchase
            by
            • Verified Purchase
            do not waste your time
            Bought this along with all the recommended items ( blower logs. Brick background). Installed it and turned on the blower( took half a day to install). No air!! Want to know why. This unit, even though it says it does dies not support a blower!! There’s no place for the air to come out. Had to uninstall. Take back to store and pay an additional $200 fir one yhat does support a blower!!
            by
            Response from GHP Group Inc. SupportMar 28, 2023
            Hello Lilly, Thank you for reaching out. The blower for this model is (ZCB100). Our trained customer service staff is on standby to provide technical assistance and product support. Please feel free to give us a call at 877-447-4768 or email at customerservice@ghpgroupinc.com. We appreciate your business and look forward to serving you in the future. Thank you! - GHP Group ghpgroupinc
              • Recommended
              Incomplete installation Instructions
              Extremely frustrating and difficult to get a clear explanation for regulator requirements, my installer “Five Star” worked for weeks trying to get the correct requirements. The installation instructions are very vague
              by
              Response from GHP Group Inc. SupportNov 18, 2022
              Hello, We are sorry to hear about your experience. Our customer service team would be happy to provide elaborate technical support. Please just reach out by phone at 877-447-4768 or email at customerservice@ghpgroupinc.com. Thank you! - GHP Group ghpgroupinc
              • Verified Purchase
              Received as expected. Overall quality of unit is good. Was...
              Received as expected. Overall quality of unit is good. Was expecting to receive mount brackets that were shown in the installation manual but they were not included. More than just a DIY for some. If planning to use optional fan, this is NOT the unit you want.
              by
              • Verified Purchase
              3 found this review helpful
              Rating provided by a verified purchaser...
              Rating provided by a verified purchaser
              by
              • Verified Purchase
              1 found this review helpful
              Based on the photo, you are led to believe that...
              Based on the photo, you are led to believe that this insert is stainless steel, but it is actually black. It does not say that it is black in the description. We thought it was stainless steel until we got it home and unwrapped it. We ended up returning it. The inside of the insert was also scratched up pretty bad from where some of the parts were shipped inside of it. Double whammy. We felt misled.
              by
              • Verified Purchase
              5 found this review helpful
              Showing 1-10 of 10 reviews

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