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Internet # 325308951

Model # ECOH200DVELN-3

Store SKU # 1009624806

Performance Platinum 9.5 GPM Natural Gas Super High Efficiency Indoor Smart Tankless Water Heater

$1469.00
Buy 3 or more $1322.10
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$undefined.00 /mo† suggested payments with months† financingApply Now
  • Continuous hot water; up to 4 showers at once; see sizing guide
  • Super high efficiency; energy saving: only heats water on demand
  • Save space w/ indoor tankless compact size and wall-mount design
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Return this item within 90 days of purchase. Read Return Policy

Product Details

About This Product

The Rheem 9.5 GPM Performance Platinum Super High Efficiency Indoor Natural Gas Smart Tankless Water Heater delivers more hot water than most tank water heaters. The 199,900 BTU Super High Efficiency Natural Gas Tankless Water Heater can provide enough on demand hot water to supply up to 3 bathrooms at the same time (at a 35° water temperature increase). It's also more efficient than most traditional tanks; it's up to 52% more efficient than a standard 50-gallon gas tank water heater. This model has a 0.93 Uniform Energy Factor (UEF), which means it may qualify for local utility rebates and incentives. Plus, this is a smart tankless model; built-in Wi-Fi Technology provides valuable alerts and control from anywhere with a smart phone. The Platinum's venting allows for it to be installed in many locations and it uses PVC for venting enabling an easier installation and reduced installation time; easier installs are just one of the reasons Rheem Tankless Hot Water Heaters are preferred by contractors. This is a natural gas model.

Highlights

  • Model converts from indoor to outdoor installation using ECOH-X outdoor conversion kit (sold separately)
  • Continuous hot water: Rheem performance platinum tankless water heaters heat water when you need it, for as long as you need it
  • Saves space: small, wall-mount design frees up valuable floor space within your home
  • Saves water: save up to 1,100 Gal. of water per year with our exclusive water savings setting
  • Saves energy: tankless water heaters heat water only when you need it which saves on energy costs with Rheem's condensing technology, this model is up to 52% more efficient than a standard 50 Gal. gas tank water heater (based on comparison of Rheem RTGH-series models against a standard residential 50 Gal. tank model with like fuel type)
  • Saves on installation costs: includes components like the horizontal 2 in. vent termination kit and is compatible with low-cost PVC venting, saving on material and labor costs
  • 9.5 GPM (Gallons Per Minute) can provide enough hot water to supply up to 3 bathrooms at the same time (at a 35° temperature rise)
  • Smart: built-in Wi-Fi technology provides valuable alerts and control, like temperature settings, from anywhere with a smart phone (eheem econet app required)
  • Perfect for replacement: compatible with standard gas line making it easier to replace a traditional tank; plus, advanced venting technology increases installation location options, wenting lengths are up to 150 ft. on 3 in. PVC and up to 60 ft. on 2 in. PVC
  • Easy to own: our maintenance notice setting alerts you with a flashing warning code when it is time to call for a regular service check and our hard water build-up indicator automatically displays a service alert if scale build-up is detected
  • Sustainability: improve air quality by reducing greenhouse gas emissions for a cleaner environment with this ultra low NOx water heater
  • Warranty: 15-year heat exchanger, 5-year parts and 1-year labor warranty (registration required; see warranty for details)
  • Recirculation pump kit eeady: quickly pairs with our tankless recirculation pump kit-timer based (model # RH17920) and hot water recirculating pump with under sink kit (model # RH18537) to provide faster hot water at the tap to reduce water waste and save up to 12,000 Gal. per year
  • Condensate neutralizer can be added when building codes require it (Rheem Part RTG20329AR)
  • Any Wi-Fi connected device, for best performance use your phone or tablet to check the Wi-Fi signal strength in the area where the water heater will be installed prior to purchase
  • Click here to learn more about Eco Options and Energy Efficiency
  • Model converts from indoor to outdoor installation using ECOH-X outdoor conversion kit (sold separately)
  • Return Policy
  • California residents
     see Prop 65 WARNINGS

Product Information

Internet # 325308951

Model # ECOH200DVELN-3

Store SKU # 1009624806

Specifications

Dimensions: H 23.6 in, W 18.5 in, D 9.4 in

Dimensions

Product Depth (in.)

9.4 in

Product Height (in.)

23.6 in

Product Width (in.)

18.5 in

Vent diameter (in.)

2 in

Water Connection Size (in.)

0.75

Details

Application Type

Residential

BTU Rating

199900

Efficiency Level

Super High

Finish Family

Silver Metallic

First Hour of Delivery (gallons/hr)

570

Flow Rate @ 35°F Rise (gallons/min)

9.5 gal (US)/min

Flow Rate @ 45° Rise (gallons/min)

8.5 gal (US)/min

Flow Rate @ 55° Rise (gallons/min)

6.8 gal (US)/min

Flow Rate @ 65° Rise (gallons/min)

5.8 gal (US)/min

Fuel Type

Gas

Gas Connection Size

3/4 in

Gas Type

Natural Gas

Heat Exchanger Warranty

15 Year

Indoor/Outdoor

Indoor

Maximum Temperature (F)

140 F

Minimum Activation Rate (gpm)

0.40

Minimum Temperature (F)

100 F

Number of Showers

2-4

Pack Size

1

Power Options

Hardwired

Product Weight (lb.)

52.9 lb

Remote Access

Remote Access

Required Volt Connection

120 volt

Requires Hub?

No Hub Required

Returnable

90-Day

Smart Home

Smart Home Enabled

Smart Home Protocol

Wi-Fi

Total BTU (Btu)

199900 Btu

Uniform Energy Factor

0.93

Vent Type

Single Wall

Voice Control Hub Required

No Voice Control

Water Connection Location

Bottom

Water Heater Features

Overheat Protection, Wall Mounted, WiFi

Works With

Alexa

Warranty / Certifications

Certifications and Listings

AHRI Certified, CSA Listed, NSF Listed

Labor Warranty

1 Year

Part Warranty

5 Year

Questions & Answers

510Questions
caret
Q:Which "Tanaka replacement" natural gas Tankless water heater is best for indoor mounting in a 2.5 bath home.
by|Jun 13, 2024
0 Answer
Answer This Question
caret
Q:Which (8.5 - 9.0 gpm) tankless water heaters have a "built - in recirculation system?
by|Jun 13, 2024
0 Answer
Answer This Question
caret
Q:Which (8.5 - 9.0 gpm) tankless water heaters have a "built - in recirculation system?
by|Jun 13, 2024
0 Answer
Answer This Question
caret
Q:Can this unit be mounted and used outdoors? Thanks
by|Jun 11, 2024
1 Answer
Answer This Question

A:  Hi Timewarpone and thank you for your question. Please read all restrictions in the user manual for locations and check local codes. Location restrictions and allowances are listed between pages 22 and 24 of the user manual on the link you provided.

by|Jun 12, 2024
    Showing 1-4 of 510

    Customer Reviews

    4 out of 5

    • 4 out of 759 reviews
    • 66% recommend this product
    Filter by:
    Showing 1-10 of 759 reviews
    This is the second ream tankless water heater. I installed the first one lasted 20 years with no problems.
    by
    Response from RheemMay 23, 2024
    Hello,

    Thank you for you for your 5-star review and for choosing Rheem for your home once more!

    Isaiah rheem
    • Verified Purchase
    Product is Junk
    Have had this unit for over 2 years in my home, have spent more on labor than the cost of the unit. DO NOT BUY WITHOUT WARRANTY, Home Depot is no help, Rheem is worse...I will end up having to replace this unit with another brand and will not use Home Depot for any other appliances. Worthless product, do not buy it.
    by
    Response from RheemFeb 14, 2023
    Hi Alan,

    Thank you for this review. We apologize for the inconvenience you have experienced because of the performance of your water heater. The water heater that you have reviewed included a 12-year heat exchanger warranty, a 5-year parts warranty, and a 1-year labor warranty. If you are still in need of assistance, please contact our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty coverage questions.

    Derius rheem
      15 found this review helpful
      Valves are garbage
      Buy your own valves! Home Depot sells this unit w/ valves. They are not Rhem and no Rheem warranty! The included valves are placed in the Rheem box by HD, a non-name, poor quality, different design, unavailable, and you'll need to redo your plumbing if you need to replace when they fail! You will need to spend $145 to buy the right valves from HD. My hot water valve failed out of the box. HD wants me to return the entire heater. I had to buy proper valves on my dime. Search for NIBCO H-44443WPR.
      by
      Response from RheemOct 28, 2022
      Hi,

      Thank you for this review. We apologize for the inconvenience you have experienced. To better assist you with this issue, please HomeDepot.com customer service department at 1-800-466-3337 any day between 6 A.M and 2 A.M. EST. Home Depot customer service can assist you with this issue or transfer you to your local store for more assistance.


      Derius rheem
        19 found this review helpful
        Don't buy
        Worked great for the first year and half, after that keep getting a code 12. Called tech and sent pics of install- no response from tech on what I should do. VERY FRUSTRATED!!!
        by
        Response from RheemOct 10, 2022
        Hi,

        Thank you for this review. We apologize for the inconvenience you have experienced and hope this issue has been resolved. The water heater you have reviewed includes a 12-year heat exchanger warranty, and a 5-year parts warranty. If you still need assistance, please call Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

        Derius rheem
          12 found this review helpful
          Easy install and straight forward
          Purchased this tankless and was very easy install. Directions were easy. I vented this unit through the roof. I had an existing 1/2” gas line and am currently using that with with a planned upgrade to 3/4” next week. The unit works fine with 1/2” gas line but I didn’t have any other gas appliances running.
          by
          Response from RheemSep 6, 2022
          Hi John,

          So glad to hear installation was easy and you are enjoying your new water heater! If you ever have any questions about your new heater, please call Rheem Technical Support at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST and one of our experienced analysts will be happy to assist you.

          Thank you for choosing Rheem for your water heating needs!

          Derius rheem
            • Recommended
            1 found this review helpful
            You will not regret
            I live in western PA and had mine installed the second week of June. My gas bill for May (prior to the last cost increase) was $72.26. My June bill (after the cost increase) jumped to $103.70. There are only two people in my household and we conserve as much energy as possible. I just received my July bill and it dropped to $24.03. That is $79.67 in just one month, and that is not a full month of using this unit. The unit is quiet and keeps a steady/strong stream of hot water. I am very happy with my purchase.
            by
            Response from RheemOct 25, 2022
            Hi,

            Thank you for the 5-star review! We are glad to hear you are enjoying your new Rheem Water Heater! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.



            Derius rheem
              • Recommended
              4 found this review helpful
              Just Intalled
              I am going to speak about my experience with the installation. Firstly, this is not a one to a 3-hour project unless you are just putting the pipes mostly out in the open and, there are no modifications needed. Our installation took 2 days solid days. Good thing there is an $800.00 rebate from the gas company for this particular product. Installation was quite expensive. This was a $3500 project including the water heater unit which was discounted by using my Home Depot Card.
              by
              Response from RheemOct 21, 2022
              Hi,

              Thank you for the 5-star review! We are glad to hear you are enjoying your new Rheem Water Heater! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST.

              Derius rheem
                • Recommended
                5 found this review helpful
                Worked as designed
                I'm a DIYer, installed it in 2 days, had to run coppers and solder the joints, make sure you have valve fittings, that does not come with the unit. was able to do it by myself.
                by
                Response from RheemOct 31, 2022
                Hi Ritch,


                Thank you for this 5-star review! We are glad to hear your new Rheem Water Heater is working great for you! If you need assistance with your water heater, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST


                Derius rheem
                  • Recommended
                  4 found this review helpful
                  Easy enough installation and awesome water heater
                  The Rheem tankless water heater was fairly straight forward to install as a DIY'er. We're super happy with its performance and endless hot showers! I replaced a traditional 50-gal storage tank, and we couldn't be happier. I installed in over a month ago and it's worked perfectly from the moment it was turned it on. The only downside is the internal recirc pump is a bit noisy, which resonates through the house due to how the water heater is mounted to the studs. It's not too noisy, but I could've improved the situation by using vibration isolators. I might do that some other day.
                  by
                    • Recommended
                    7 found this review helpful
                    Bad quality and Service
                    Heavy condensation coming out within the unit. It does not go to the condensation drain line. No hot water provided. Were not able to contact Rheem Tech support for help after 5 phone calls. Replaced it with Navien Water heater. Installation is the same. No condensation at all. Works just fine. Rheem does not seem to have good quality tankless water heater. It was a brand that my first licensed plumber refused to install. Should have listened to them.
                    by
                    Response from RheemJun 9, 2022
                    Hi,

                    Thank you for this review. We apologize for the inconvenience you have experienced because of the performance of your water heater. The water heater that you have reviewed included a 12-year heat exchanger warranty, a 5-year parts and tank warranty, as well as a 1-year labor warranty. If you are still in need of assistance, please call our Technical Support team at 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Our experienced analysts will be happy to assist you with warranty, and technical questions on his heater.

                    Derius rheem
                    • Verified Purchase
                    13 found this review helpful
                    Showing 1-10 of 759 reviews

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