27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel
$139800
$1666.00
Save $268.00 (16%)
- Large 27.4 cu. ft. capacity fits 10% more groceries than before
- Clean lines and modern form blend beautifully into your kitchen
- Fingerprint Resistant Finish withstands everyday smudging
- View More Details
How to Get It
Shop the Stainless Steel Package with Side-by-Side Refrigerator
$000
$3613.00Save $661.00(Infinity%)
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Pay $.00 per mo.* suggested payments w/ -mo. financing* on this $2952.00 purchase
$139800
$1666.00
Save $268.00 (16%)
Top Specs
Height to Top (in.)
68.66 in
Total Capacity (cu. ft.)
27.4 cu ft
Installation Depth
Standard Depth
Ice Maker Features
Ice Maker, In-Door Ice Maker
Depth
33.5 in
What We Offer
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Installation available on most appliances when you purchase required parts
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Haul Away
We'll move your old appliance to another room in your house, or haul it away for $40
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We will match prices including shipping of any other online competitor
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Delivery and Installation
Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.
Please ensure the following prior to delivery:
- Water connection kit required
- 110V-grounded, 3-prong electrical outlet
- Water valve (shutoff) within 6 ft. of hook up
- Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
- Verify your existing electrical and water connections
- Empty & unplug your old refrigerator
Product Overview
The Samsung 27.4 cu. ft. large capacity Side by Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen and a finish that withstands everyday smudges.
- Large Capacity fits more than ever before with over 10% more capacity
- Modern Design with clean lines and modern form to blend beautifully
- Fingerprint Resistant Finish for less smudging which means less cleaning
- All Around Cooling to keep every item evenly cooled
- In-Door Ice Maker with high capacity and saves shelf space
- Minimal Display Dispenser provides easy access
- LED lighting designed to beautifully light up the interior of your fridge
- Gallon Door Bins provides more shelf space inside the fridge
- 2 Clear Drawers to keep your fruits and vegetables organized
- Top shelf in freezer can easily be adjusted to fit taller items and provide flexible storage
- Door Alarm alerts you if the doors are left open
- Accessibility (ADA Compliant) for easy to reach controls for everyone
- Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
- Click here to learn more about Eco Options and Energy Efficiency
- Click here for more information on Electronic Recycling Programs
- California residents
Specifications
Ice Maker Features
Automatic Ice Level Control/ShutoffFiltered IceIce Maker
Dimensions
Depth (Excluding Handles)
33.5 in
Depth (Including Handles)
33.5 in
Depth (Less Door)
28.94
Depth With Door Open 90 Degrees (In)
51.34
Height to Top of Door Hinge (in.)
70.09 in
Height to Top of Refrigerator (in.)
68.66 in
Product Depth (in.)
33.5 in
Product Height (in.)
70.09 in
Product Width (in.)
35.91 in
Refrigerator Width (In.)
35.91 in
Details
Appliance Category
Refrigerator
Appliance Type
Side-by-Side Refrigerator
Built-In and Standard Type
Side-by-Side
Color - Appliance Cabinet
Stainless
Color - Door Handle(s)
Fingerprint Resistant Stainless Steel
Color/Finish
Fingerprint Resistant Stainless Steel
Color/Finish Family
Stainless Steel
Defrost Type
Auto / Cycle
Door Finish
Smooth
Energy Consumption (kWh/year)
728
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
9.5
Freezer Door Type
Swing Door
Freezer Features
Adjustable Leveling Legs,Adjustable Temperature Control,Ice Maker,In-door Storage,LED Light Type,Power On Light Indicator,Roll In,Safety Lock,Sliding-Bulk Storage Baskets,Temperature Alarm
Freezer Type
Side Door Freezer
General Features
Child Lock,Door Alarm,Interior Light,LED Light Type,Roll In,Smudge-Proof,Wheels
Ice Maker Features
Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker,No Additional Features,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Both
Indoor/Outdoor
Indoor
Installation Depth
Standard Depth
Number of Doors
2 Door
Number of Freezer Baskets/Bins
3 Baskets/Bins
Number of Freezer Shelves
5 Shelves
Number of Refrigerator Shelves
4 Shelves
Operational Features
Humidity Controlled Crisper,LED Controls,LED Temperature Controls,Sabbath Mode
Product Weight (lb.)
289 lb
Refrigeration Dispenser Features
Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration
Refrigerator Capacity (cu. ft.)
17.9 cu ft
Returnable
Non-Returnable
Shelf Material - Freezer
Glass
Shelf Material - Refrigerator
Glass
Storage Features
Adjustable Shelves/Racks,Crisper Drawer,Removable Shelves,Spill Proof Shelves
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
27.4 cu ft
Water Filter Replacement Model#
HAF-QINS
Warranty / Certifications
Certifications and Listings
ADA Compliant,UL Listed
Manufacturer Warranty
Five (5) years Parts and Labor on sealed Refrigeration system only* Ten (10) years Part and Five (5) years Labor on Digital Inverter Compressor (*Compressor, evaporator, condenser, drier, connecting tubing)
Compare Similar Side by Side Refrigerators
 | Best Seller |  |  | |
| Brand | Samsung | Samsung | Samsung | LG Electronics |
| Name | 28 cu. ft. Smart Side-by-Side Refrigerator in Fingerprint Resistant Stainless Steel | 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel | 22.0 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel, Counter Depth | 27 cu. ft. Side by Side Refrigerator with InstaView and Dual Ice Maker with Craft Ice in PrintProof Stainless Steel |
| Price | $129800 $1499.00 Save $201.00 (13%) | $139800 $1666.00 Save $268.00 (16%) | $149800 $1777.00 Save $279.00 (16%) | $189800 $2221.00 Save $323.00 (15%) |
| Ratings | (311) | (2233) | (554) | (246) |
| Refrigerator Width (In.) | 35.88 in | 35.91 in | 35.91 in | 35.87 in |
| Depth (Excluding Handles) | 33.5 in | 33.5 in | 28.59 in | 33.44 in |
| Height to Top of Refrigerator (in.) | 68.62 in | 68.66 in | 68.68 in | 69.38 in |
| Refrigeration Dispenser Features | Cubed Ice | Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration | Crushed Ice,Cubed Ice,Dispenser Control Lock-Out,Dispenser Location-In Door,Filtration Replacement Indicator Light,Filtration System,Fingerprint Resistant,Water Dispenser,Water Filtration | Crushed Ice,Cubed Ice,Dispenser Location-In Door,Filtration System,Water Dispenser |
| Total Capacity (cu. ft.) | 28 cu ft | 27.4 cu ft | 22 cu ft | 27.1 cu ft |
| Installation Depth | Standard Depth | Standard Depth | Counter Depth | Standard Depth |
| Ice Maker Features | Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker,No Additional Features,Removable Basket | Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,In-Door Ice Maker,No Additional Features,Removable Basket | Automatic Ice Level Control/Shutoff,Filtered Ice,Ice Maker,No Additional Features,Removable Basket | Filtered Ice,Ice Maker,In-Door Ice Maker,Removable Basket |
| Height to Top of Door Hinge (in.) | 70.06 in | 70.09 in | 70.09 in | 70.25 in |
| View Product | View Product | View Product | View Product |
Questions & Answers
Typical questions asked about products:
- Is the product durable?
- Is the product easy to use?
- What are the dimensions of the product?
Customer Reviews
Jun 23, 2022
Modern is the way to go
This fridge is a great fridge for the right family.
And ill list of the reasons i think that.
1.its perfect for a tight area where the door handles would normally whack the wall. This one gives you a bit more clearance.
2. the ice maker is the perfect size for the 2 of us, we never come clise to running out of ice. But any more than 3 people id look elsewhere.
3. The fingerprint resistance isnt perfect nor magical like others seem to believe exist (that technology dosnt) but it holds back prints pretty well. And when they start to accumulate just wipe off.
4. The amount of freezer space is insane. We can fill this baby up
5. The size of the water dispenser is huge! We can fit our water pitcher in it to fill
6. Its quiet
7. You have the option for 200 bucks to get a 5 year warranty add that to samsungs 1 year and you got 6 years of worry free coolness.
8. The modern design is amazing looking
And now for the cons and there are a few.
1. No light on the water dispenser. Our old fridge didn't have one either so it dont bother us.
2. The first 48 hours expect the ice make to work at a snails pace i mean ice every 3 hours. After that window itll speed up and put ice out every hour at least.
And honestly thats it for me. With the options of handless in door ice maker fridges out there and we looked at em all, id say this is in the top 3 at least. We got it on sale for memorial day and had a big coupon bringing it down to $1300 before the warranty cost. I highly recommend this boy to any small family or one that has walls or things in the way where a fridges handles may interack with em
by
Jun 21, 2022
Disappointed not recommended
I’m so disappointed!!! It’s our first time buying Samnag refrigerator and will never buy it again, on the day they delivered the delivery men scratched my fridge because lazy to take the door off to move it the our house and on my first day using the fridge my stuff got frozen call Samsung they sent someone to replace the cooling in the fridge!! But it’s still frizz my fruits and vegetables keep calling them try to get it fix but still not fix since March 2022 till now. Not recommended
by
Response from SamsungJun 21, 2022
Hi KK2022.
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel freezing over. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Regarding the delivery man, you can contact our Home Depot Customer Service department at (800) 466-3337 Monday - Sunday, 6 a.m.-2 a.m. (EST). They can answer your question or transfer you to your local store to answer your specific inquiry.
Here are some links for more details to help you maximize the appliance's potential.
Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344
Samsung freezer is too cold
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
You may also refer to the user manual about the Fridge/freezer is over-cooling on page 45
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144622602
Have a great day.
^Charles
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel freezing over. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Regarding the delivery man, you can contact our Home Depot Customer Service department at (800) 466-3337 Monday - Sunday, 6 a.m.-2 a.m. (EST). They can answer your question or transfer you to your local store to answer your specific inquiry.
Here are some links for more details to help you maximize the appliance's potential.
Frost forms in the freezer or refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01109344
Samsung freezer is too cold
https://www.samsung.com/us/support/troubleshooting/TSG01109866/
You may also refer to the user manual about the Fridge/freezer is over-cooling on page 45
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144622602
Have a great day.
^Charles
Jun 13, 2022
Ice maker and ice buildup
I wasn’t aware of Samsung’s ice maker issues until after I ordered this but figured they surely solved the problem since there are news stories about lawsuits from 2017 to today. Apparently I was wrong. These pictures were taken on day 3 (just outside Home Depot’s 48 hour return window). They’re sending a tech to look at it next week but I’m not very optimistic.
by
Response from SamsungJun 16, 2022
Hi ChrissyO.
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel having ice maker issues. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here are some links for more details to help you maximize the appliance's potential.
Samsung ice maker is not making any ice
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
A plan for keeping your Samsung refrigerator clean
https://www.samsung.com/us/support/answer/ANS00079481/
Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144607622
Have a great day.
^Charles
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Stainless Steel having ice maker issues. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Here are some links for more details to help you maximize the appliance's potential.
Samsung ice maker is not making any ice
https://www.samsung.com/us/support/troubleshooting/TSG01001014/
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
A plan for keeping your Samsung refrigerator clean
https://www.samsung.com/us/support/answer/ANS00079481/
Remove or replace Samsung refrigerator bins, shelves, and drawers https://www.samsung.com/us/support/answer/ANS00063107/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144607622
Have a great day.
^Charles
May 29, 2022
Decent but ice maker sucks
my boyfriend and i moved into our home last november. the sellers had left their appliances for us. one being this fridge. all in all, this is a pretty good fridge. the ice maker is awful. it creates quite a bit of ice but then there seems to be something causing it to melt and become one big chuck, therefore, not allowing ice to come down into your cup. we've checked the seal by doing the "pour water down the ice chute to make sure there are no leaks. none. not one drop. also, the fridge may be fingerprint resistant, but don't put anything on the front of it. we had several different types of magnets on in and if they move "at all" you get tiny scratches all over it. now the front of our fridge is all scratched up.
by
Response from Samsung CareMay 31, 2022
Hello KPoe,
Thank you for reaching out. We appreciate you letting us know that all the ice in the ice maker of your Samsung refrigerator melts and becomes one big chuck causing the ice not to come down into the cup. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we're here to help.
Attached is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
The link below contains information about maintaining the ice maker in your refrigerator for reference.
https://www.youtube.com/watch?v=EsbHtpc1ak4
I've also included a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA
Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144551764
-Angelica
Customer review from Samsung USApr 27, 2022
Need a replacement refrigerator
Refrigerator is not functioning properly. Ice and condensation in fridge.
by
Response from SamsungApr 29, 2022
Hello Lizzy,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator and the ice and the condensation in the fridge. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109708/ if your refrigerator has no power.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001891/ if the issue is about condensation, moisture, or mold between the refrigerator doors.
I also recommend you check this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ if you have issues with the ice maker.
If repair is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA for the warranty details of the product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144454684.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having issues with your refrigerator and the ice and the condensation in the fridge. We apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109708/ if your refrigerator has no power.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001891/ if the issue is about condensation, moisture, or mold between the refrigerator doors.
I also recommend you check this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ if you have issues with the ice maker.
If repair is needed, please take note of this link https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA for the warranty details of the product.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144454684.
-Noraina
Apr 14, 2022
Buy it.
Fantastic fridge, looks great and works the same.
by
Mar 29, 2022
Poorly Made with lots of issues
It froze everything in the back & bottom two trays of the refrigeration area when at recommended 39 degrees. After 2 service calls it still froze food in fridge regardless of temp.s up to 43 degrees. Freezer in-door ice maker is a good idea, badly done. Ice cubes freeze into a semi-solid block needing a sharp palm smack to the freezer front to get ice. Frame back bottom right & access panel is rusting badly after 1 year. Customer service grief & side stepping is maddening.
by
Response from SamsungJun 8, 2022
Hi Capable50,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not working properly. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200WW/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144580285
Thank you for choosing Samsung. Have a great day.
-Trisha-
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not working properly. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
The ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200WW/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144580285
Thank you for choosing Samsung. Have a great day.
-Trisha-
Mar 18, 2022
Fridge
fit perfectly in my new cabinets in my new home good price as well.
by
Customer review from Samsung USMar 10, 2022
Very large, but will come with problems!
This refrigerator has shelves in the freezer that are cut too short, width wise, to stay in the bracket. It's literally cut 3/4 inch too short. Also the ice maker keeps stopping because the ice in there gets too full or something. The blade cannot turn to move the ice out of the spout. This also causes it not to be able to crush ice because the blade is frozen. I'm going to try my best to trade it for a different type.
by
Response from SamsungJun 28, 2022
Hi April.
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Black Stainless Steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
The ice maker is capable of making 10 pounds of ice a day; it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Ice maker makes small, cloudy, dirty, or clumped ice https://www.samsung.com/us/support/troubleshooting/TSG01001688/
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645114
Have a great day.
^Charles
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 cu. ft. Side by Side Refrigerator in Fingerprint Resistant Black Stainless Steel. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
The ice maker is capable of making 10 pounds of ice a day; it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
Ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
Ice maker makes small, cloudy, dirty, or clumped ice https://www.samsung.com/us/support/troubleshooting/TSG01001688/
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645114
Have a great day.
^Charles
Jan 7, 2022
Great product at a great price
Large amount of space and great features
by
Response from SamsungJan 11, 2022
Hello Jblank! Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator is sleek in design and has ample space. It is an excellent choice! Welcome to the Samsung family! ^Lena
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