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Internet #302577274

Model #RF18HFENBWW-2

Store SKU #1002699498

Store SO SKU #1002699498

33 in. W 17.5 cu. ft. French Door Refrigerator in White, Counter Depth

  • Counter-depth design for more capacity, smaller floor space
  • Twin Cooling System keeps food fresher longer
  • LED lighting helps you quickly spot what you want
  • See More Details

What We Offer

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Installation available on most appliances when you purchase required parts
Installation Requirements
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Move or
Haul Away
We'll move your old appliance to another room in your house, or haul it away for $25
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Price Match
We will match prices including shipping of any other online competitor
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Delivery and Installation

Home Depot Refrigerator Delivery & Installation
This video will walk you through the simple steps you must take in order to ensure a successful delivery and installation of your new Refrigerator from The Home Depot.
How To Measure For A New Refrigerator
Taking accurate measurements in your home is critical when purchasing a new refrigerator. Here are step by step instructions on how to do it correctly.

Please ensure the following prior to delivery:

  • Water connection kit required
  • 110V-grounded, 3-prong electrical outlet
  • Water valve (shutoff) within 6 ft. of hook up
  • Measure the delivery path and new appliance area to make sure that your refrigerator will fit perfectly
  • Verify your existing electrical and water connections
  • Empty & unplug your old refrigerator

Product Overview

This counter-depth refrigerator provides a built-in look, yet offers 18 cu. ft. of space with lots of flexibility for food storage. Featuring an automatic filtered ice maker, plus the Twin Cooling System to help keep food fresher for longer, this fridge makes the most of its space. Includes surround air flow for maintaining optimal temperatures, EZ-Open handle for easy access to the freezer, and Power Freeze and Power Cool for quickly chilling your food.
  • 18 cu. ft. and 33 in. Wide Makes the perfect fit for your kitchen and your groceries
  • Automatic Filtered Ice Maker in Freezer Provides filtered ice cubes and helps make sure you have ice on hand at all times
  • Surround Air Flow Helps maintain optimal temperatures and ensures air circulates for even cooling throughout the refrigerator
  • Power Freezer and Power Cool Options Provide easy access to filtered water and cubed or crushed ice
  • 2 Humidity-Controlled Crispers Help keep your fruits and vegetables organized and accessible
  • Tempered Glass Shelves Makes cleaning leaks and spills simple
  • Gallon Door Bins Provide more shelf space inside the fridge
  • EZ Open Handle on Freezer Drawer Lets you easily open you fully-stocked freezer
  • Door Alarm Alerts you if the fridge or freezer is left open
  • Dairy Bin Inside the refrigerator door, designed specifically for storing dairy products
  • Deli Drawer Stores sliced meats, cheeses, and other perishable foods in a slidable bin
  • Accessories External filter (not included)
  • Color Options Also available in Stainless Steel, White, and Stainless Platinum
  • Warranty - 1 year parts and labor on refrigerator; 5 years parts and labor on sealed refrigeration system only; 10 years parts and 5 years labor on digital inverter compressor
  • 3-door French door refrigerator has 2 fresh food doors and 1 bottom mount freezer drawer
  • Click Here for details on the services included with Delivery & Basic Hook-up, Installation options for Major Appliances, and Appliance Return Policy Information
  • Click here to learn more about Eco Options and Energy Efficiency

  • Click here for more information on Electronic Recycling Programs
  • California residents

Info & Guides

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Depth (Excluding Handles)
Depth (Including Handles)
Depth (Less Door)
Depth With Door Open 90 Degrees (In)
Height to Top of Door Hinge (in.)
Height to Top of Refrigerator (in.)
Product Depth (in.)
Product Height (in.)
Product Width (in.)
Refrigerator Width (In.)


Appliance Category
Appliance Type
French Door Refrigerator
Built-In and Standard Type
French Door
Color - Appliance Cabinet
Color - Door Handle(s)
Color/Finish Family
Defrost Type
Auto / Cycle
Door Finish
Energy Consumption (kWh/year)
Energy Efficiency Tier Rating
Not CEE rated
Freezer Capacity (cu. ft.)
Freezer Door Type
Pull Out Drawer
Freezer Features
Adjustable Temperature Control,Ice Maker,LED Light Type
Freezer Type
Bottom Door Freezer
General Features
Door Alarm,Dual Compressor,Hidden Hinge,Interior Light,LED Light Type
Ice Maker Features
Filtered Ice,Hidden Controls,Ice Maker,Removable Basket
Ice Maker Type
Single Ice Maker
Ice/Water Dispenser
Installation Depth
Counter Depth
Number of Doors
2 Door
Number of Drawers
No Drawers
Number of Freezer Baskets/Bins
1 Basket/Bin
Number of Freezer Shelves
No Shelves
Number of Refrigerator Shelves
3 Shelves
Operational Features
Dual Evaporated Cooling System,Humidity Controlled Crisper,LED Controls
Product Weight (lb.)
232 lb
Refrigeration Dispenser Features
No Dispenser
Refrigerator Capacity (cu. ft.)
Shelf Material - Freezer
No Shelf
Shelf Material - Refrigerator
Storage Features
Crisper Drawer,Deli Drawer,Gallon Door Storage,Spill Proof Shelves
Temperature Control Type
Internal Digital
Total Capacity (cu. ft.)
Water Filter Replacement Model#
Not Applicable

Warranty / Certifications

Certifications and Listings
No Certifications or Listings
Manufacturer Warranty
One (1) Year All Parts and Labor Five (5) Years Sealed System Parts and Labor Ten (10) Years Compressor Parts Only

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current product
33 in. W 17.5 cu. ft. French Door Refrigerator in White, Counter Depth
Name18 cu. ft. Smart Counter Depth 3-Door French Door Refrigerator18.6 cu. ft. French Door Refrigerator in White, Counter Depth24.7 cu. ft. French Door Refrigerator in White, ENERGY STAR33 in. W 17.5 cu. ft. French Door Refrigerator in White, Counter Depth
Save $140.00 (10%)
Refrigerator Width (In.)32.13 in32.75 in32.75 in32.2
Depth (Excluding Handles)28.13 in29 in35 in28.15
Height to Top of Refrigerator (in.)68.8 in68.625 in68.625 in68.5
Ice/Water DispenserNoneWater OnlyWater OnlyNone
Installation DepthCounter DepthCounter DepthStandard DepthCounter Depth
Ice Maker FeaturesIce MakerAutomatic Ice Level Control/Shutoff,Filtered IceIce MakerFiltered Ice,Hidden Controls,Ice Maker,Removable Basket
Total Capacity (cu. ft.)17.5 cu ft18.6 cu ft24.7 cu ft17.5
Refrigeration Dispenser FeaturesNo DispenserFiltration System,Water Dispenser,Water FiltrationWater DispenserNo Dispenser
View ProductView ProductView ProductView Product

Questions & Answers

Typical questions asked about products:

  • Is the product durable?
  • Is the product easy to use?
  • What are the dimensions of the product?

Customer Reviews

  • 3.9
    out of 2,087 reviews
  • 59% recommend this product
Filter by:
Showing 1-10 of 2,087 reviews
Leaks water into bins
Purchased in late 2018. Few months later, when I go to clean it, I noticed water in bins and area below it. It has been nothing but a nuisance. What is causing this? How can I stop it from leaking?? Also, the door shelves are not practical. Sorry I purchased this item.
by Nora
Response from SamsungApr 16, 2021
Hello Nora, I know how frustrating it can be when results and expectations do not meet. You are a valued member of the Samsung family and your experience matters to us. I am including a helpful troubleshooting guide to support your concerns on the leak (https://bit.ly/2RHt1VO). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143211873) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung
    Nice Fridge
    The fridge is definitely nice but could be bigger.. shelves are a bit close to each other so its difficult to put large items in the fridge. It also came with stickers on the outside which is a bit hard to take of without damaging the finish.
    by xGILGODx
      • Recommended Product
      2 people found this helpful
      Do not recommend
      This fridge broke two years after purchase, right when I needed it during the Holidays and during Covid. I had to buy a mini fridge to store my medications right away. The fridge and freezer stopped cooling and temp went up to 65 degrees in both areas. Not worth the hassle and worry it will bring you down the line.
      by FoodLost
      Response from SamsungFeb 8, 2021
      Hi there! We are sorry to hear that you're not enjoying your refrigerator due to the unit not cooling. Below is a link that will help assist with your concerns.
      Thank you for choosing Samsung. ^Nic Samsung
        • Recommended Product
        2 people found this helpful
        Defective Samsung Refrigerator
        i purchased the samsung refrigerator about 5 years ago and began having problems after one year of ownership when the interior refrigerator bins began filling with water. then the interior walls began to develop ice and the ice maker stops working soon after the ice develops. i have to empty the refrigerator and freezer every few months to let it thaw out because the refrigerator stops cooling. it appears the defrost functiin has stopped working.
        by Jeff
        Response from Samsung CareDec 3, 2020
        I hear your concerns, and I have a link http://bit.ly/2ssxImE to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Pat
          Defective Fridge Model
          this model is defective and leaks water in the fridge. it does not cool properly upon addressing the issue with samsung. the haven't made a fix or a replacement or reimbursement the fridge is 5 months old and within a week we experienced problems . the repair person the samsung sends looks up youtube videos on how to fix fridges. the samsung executives are unresponsive and unhelpful. this fridge should have been pulled off the market years ago. these strings of reviews or so specific to a constant issues their fridges are having.
          by mrcool
          Response from Samsung CareDec 1, 2020
          I see that we have you currently set up for service and working with our authorized service center to resolve your issue. You are a valued customer and your experience matters to us. We are still looking into this concern. If you have any questions about the process, please feel free to contact us using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 this is your ticket number: 1142682345
            Disappointing Samsung Refrigerator
            I purchased this refrigerator approximately 5 years ago and I’ve had nothing but problems beginning around year 1 of ownership. *the drawers began filling with water *the interior of the refrigerator began to develop ice (picture attached) *the ice maker stopped working once the refrigerator froze up *I have to empty out the refrigerator and freezer every few months to defrost It appears the defrost function of the refrigerator stopped functioning.
            by Jeff
            Response from SamsungFeb 3, 2021
            Thank you for sharing, Jeff! Based on the symptoms you've provided, we would recommend having service to repair your refrigerator. If you'd like, you can use this link (https://bit.ly/389iIyi) to locate a Samsung authorized service center in your area. ^Jecca Samsung
              4 people found this helpful
              Use caution
              Leaked water. Bad connection within fridge. The shelves do not allow for a jug of milk to fit or a 2L bottle of pop. Only fits in the door.
              by Jeff
              Response from Samsung Support TeamJan 11, 2021
              Hello Jeff, thank you for your review. The shelves on your fridge can be adjusted in height to accommodate different items. In regards to the water we would like to look into this for you. Please contact us at 1-800-SAMSUNG or via live chat on our website (www.samsung.com/ca/support). JM Samsung-EN_CA
              • Verified Purchase
              Freezer handle broke off 3 days after delivery. It...
              Freezer handle broke off 3 days after delivery. It will not stay on. Need freezer door handle repaired.
              by HomeDepotCustomer
              Response from SamsungFeb 3, 2021
              Hi there HomeDepotCustomer! Thank you for your review. I understand that your freezer handle is broken. Below is the website for additional parts . www.samsungparts.com. Thank you for choosing Samsung. ^Nic Samsung
              • Verified Purchase
              2 people found this helpful
              ICE MAKER FAILED
              my ice maker overflowed with water creating an ice block in the ice cube tray. preventing me from opening up my freezer tray. in order to open it i had to unplug and let the ice block and over flow ice melt. this cause approx 500$ is food losses. when it did melt and i could open it the ice cube tray was in the cube box and an wire is stuck into he ice block..... you need to send me all the parts to replace the ice cube maker for a model: rf18hfenbsr. feel free to include 500$ check to cover the losses of the food. and this is not from poor use of the ice machine. it has only been used for about 1 year to date.
              by Kyle
              Response from Samsung CareNov 13, 2020
              I can understand your disappointment with your product and value your feedback greatly. If you have any questions for us or would like for us to further investigate your concern; please reach out to us by using the information below. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 This is your ticket number: This is your ticket number: 1142616504
                i've had this fridge maybe 5 years now, first year or so, the lower drawers filled with water. after that i've had to unplug and thaw the fridge few times a year. twice i've also had to also thaw the freezer due to a frozen ice maker line. i've tried the copper wire hack on the defroster in the drain hole with no success, perhaps defroster is completely dead now)
                by Trenton
                Response from Samsung CareSep 30, 2020
                We are grateful for this detailed review and appreciate your bringing this to our attention. We want to get this back working so you can go back to enjoying your product. Please shoot us a message at our Social Media team so we can resolve this for you. ^Pat 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
                  Showing 1-10 of 2,087 reviews