Internet #207015274

Model #SR2AK9350U

POWERbot R9350 Turbo Robotic Vacuum Cleaner with Wifi

  • Powerful Suction – Delivers optimal cleaning results
  • WiFi – Remotely select rooms to clean and view coverage report
  • Visionary Mapping - Creates cleaning path and avoids obstacles
  • See More Details

Product Overview

Save time and effort by letting the Samsung POWERbot handle the vacuuming for you. The world's most powerful suction delivers optimal cleaning, while smart technology allows you to control and monitor your POWERbot from your smartphone. This innovative design maximizes cleaning coverage as it navigates your home with ease and avoids obstacles.
  • World's most powerful suction with 70x more suction power than the leading robot vacuum brand; tested on Samsung POWERbot Turbo in comparison with the top selling vacuum by the leading robot vacuum brand according to NPD, 2015
  • Wi-Fi connectivity with Select and Go and Coverage Report: remotely select the rooms you want to clean, and view coverage report on your smartphone
  • Point cleaning: simply point for on-demand vacuum cleaning
  • Schedule program cleaning time
  • Visionary Mapping Plus system navigation creates a complete map of your home and finds the optimal path
  • Cyclone Force Design ensures less clogging and more consistent power than previous model
  • Full view sensor comprehensively scans and avoids obstacles, which minimizes bumping into furniture
  • Easy pass wheels move smoothly over obstacles
  • Combo brush is specially designed to pick up hair with fewer tangles
  • Multi-surface cleaning transitions from carpet to hard floors with ease
  • Wide motorized brush features 12.2 in. cleaning path, efficiently covering a wide area with every pass
  • Large dustbin with 0.7 L (0.185-gallon) capacity reduces the frequency of emptying
  • Cleaning modes include Auto, Manual, Max, Spot, Schedule and Dust Sensor so you can select a program to fit your needs
  • 3 power settings - Maximum: 30 minutes; Normal: 60 minutes; Quiet: 90 minutes
  • Remote control lets you easily control all functions without touching the POWERbot
  • Cliff Sensor prevents POWERbot from falling down the stairs
  • Auto docking ensures the vacuum is charged (160-minute recharging time)



  • Click here for more information on Electronic Recycling Programs

Info & Guides

You will need Adobe® Acrobat® Reader to view PDF documents. Download a free copy from the Adobe Web site.

Specifications

Dimensions

Product Depth (in.)
14.25
Product Height (in.)
5.3125
Product Width (in.)
14.875

Details

Amperage (amps)
25 A
Battery Life (Min)
90 Minutes
Battery Type Required
Lithium Ion
Brush Bristle Type
Plastic
Cleaning Path Width (In.)
12.2
Color Family
Black
Filter Type
Washable
Floor Care Features
Bag Change/Receptacle Full Indicator,Bare Floor Cleaning,Carpet Height Adjustments,Elevation Sensor,Low Battery Indicator
Included Accessories
Batteries,Remote control
Navigation Path
Room-By-Room Navigation
Number of Batteries Required
1
Power Options
Battery,Plug-in
Product Weight (lb.)
9.9 lb
Recommended Surfaces
Bare Floor,Carpet,Concrete,Laminate,Leather,Tile,Vinyl,Wood
Remote Access
Remote Access
Requires Hub?
No Hub Required
Returnable
180-Day
Smart Home
Smart Home Enabled
Smart Home Protocol
ZigBee
Voice Control Hub Required
No Voice Control
Works With
Samsung SmartThings

Warranty / Certifications

Certifications and Listings
No Certifications or Listings
Manufacturer Warranty
1 Year Parts & Labor on manufacturing defects, 10 Years Parts only on Motor

Questions & Answers

8Questions17Answers

Are replacement batteries available for purchase?

Asked by Becky February 10, 2020
1
Answer

J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena

This vacuum doesnt work on multi colored carpets with shapes and colors. The vacuum only goes backward and stops c07. I cleaned the sensors still sam

Asked by Mike December 2, 2019
1
Answer

Hey Mike! If sections of the carpet are very dark, the vacuum may perceive it as a drop off in the flooring. To avoid possible damage, the vacuum backs away from any drop offs. ^Jecca

Are the Samsung POWERbots made with polyproplene? I have a severe allergy to this polymer.

Asked by dolphin32 March 31, 2019
1
Answer

No, it is not made with polypropylene.

How to operate docking with 3 levels

Asked by Sue July 12, 2018
3
Answers

Pick it up and carry either the docking station or the vacuum. Maybe get extra docking stations ?

Can anyone say how this compares to the Roomba? How well does it handle obstacles?

Asked by chaseholden September 7, 2017
3
Answers

I have had mine for a year and am disappointed with it. It doesn’t handle obstacles well and gets stuck a lot! It does okay if you have a square or rectangle room with absolutely nothing on the floor but a few big pieces of furniture and absolutely nothing on the floor that is plugged in. It has unplugged my floor lamp and alarm clock every time. No matter how I try to keep the cords off the floor.

can it operate without smart phone

Asked by judy June 25, 2017
4
Answers

Yes. The app is bery glitchy on the iphone and does not work at all. The only way to operate it is via its remote control. The app does not work. I have had mine for a year and have yet to get the app to work.

What happens if the vacuum encounters water on the floor

Asked by rosslaw November 30, 2016
1
Answer

Same thing that happens to any vacuum, it will suck it up and possibly destroy you robot. Depending on the amount of water of course.

What's the difference between the original and the Turbo?

Asked by Victoria November 4, 2016
3
Answers

turbo has a stronger vacuum. It does a great job of picking up stuff when it works which is not that often

Customer Reviews

  • 192 Customer Reviews
  • 3.7 out of 5 stars overall
69% of customers recommended.
Overall Ratings
5star-icon(87)
4star-icon(42)
3star-icon(12)
2star-icon(16)
1star-icon(35)
Sort By:
Huntsville, Al
Dont expect the Mapping function to work.
Features :
1
Value :
1
Customer review from samsung.com logo
i have attached my actual floorplan and the map my second r9350 created for comparison. it was replaced because the first one could not map my house. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresJune 27, 2019
I definitely understand how frustrating it can be when results and expectations don't quite meet. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a Samsung customer! ^Cat
California
Awesome technology
Features :
5
Value :
5
Customer review from samsung.com logo
the consistent battery life and mapping works seamlessly and the app connects quickly with my phone. the upgrades to the bristles, and unique shape of the machine clean flawlessly. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresJune 17, 2019
Samsung is glad to hear that we were able to exceed your expectations of what you expected from a robot vacuum with our POWERbot. Welcome to the Samsung Experience! ^Cat
Kennewick, WA
Rosie is her name!
Features :
5
Value :
5
Customer review from samsung.com logo
We just got Rosie (Jetsons) today and I have to say she was super easy to set up! Finished charging an hour ago and she is already at work cleaning the floors (carpet, hardwood and tile) of the house. We have a German Shepherd who is losing his winter coat and the Powerbot has already proven to us what a great investment it is. The already completed floors in the living room, kitchen and master bedroom look amazing and it works seamlessly with the Samsung Smart Things app as well as Alexa! We put Rosie on a schedule to clean everyday to help keep up with our shepherds shedding and allows us to enjoy more time as a family doing the things we love!
Was this helpful?
0
0
Response from Samsung CaresMay 10, 2019
Rosie to the rescue! So glad to hear that Rosie and Alexa have teamed up to take over your chore of vacuuming. Enjoy your free time and welcome to the Samsung family experience. ^Cat
Mifflinville, PA
POWERbot Turbo
Features :
5
Value :
5
Customer review from samsung.com logo
I started using this about 4 days ago and I absolutely love it!! It cleans with ease on all surfaces. This machine allows you to multitask with little effort. We have it programmed to start at noon each day for a quick trip around the house. Never thought my floors could stay so clean with a child and a dog in the house. Best part is I never have to lug around a heavy vacuum anymore. I cannot say enough about how happy I am with this. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresMay 10, 2019
POWERbot to the rescue! A peace of mind knowing that your POWERbot is doing the cleaning for you is priceless. Thank you for selecting Samsung for your cleaning needs. ^Cat
Pearland, TX
So helpful, so many features
Features :
5
Value :
5
Customer review from samsung.com logo
We received our new POWERbot and immediately can tell how much better it is compared to our other brand of robot vacuum we had. It actual is able to get into the corners!! For being the highest model with the turbo vacuum option, it is a lot quitter than I expected. Sometimes I forget it's running in other rooms. The floor plan mapping is a must! You can tell it where to and where not to vacuum in the floor plan with out needing markers on the floor or special devices! I really enjoy that it knows when to run the vacuum and not, if it is just returning to the charging base it will shutdown the vacuum and simply just drive back quietly. It also has real scheduling capabilities. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresMay 1, 2019
Samsung is excited to know that we have exceeded your expectations with our POWERbot without having to sacrifice a powerful performance. Thank you for selecting Samsung for your cleaning needs. ^Cat
Maplewood, MN
Best Robot Vacuum!
Features :
5
Value :
5
Customer review from samsung.com logo
Five Stars! I recommend this robot Vacuum to anyone with pets and hard floors or carpets! Pros: -POWERFUL! I've owned 3 other robot vacuums and the POWERbot Turbo is by far the most powerful of them all! This vacuum even sucks up cat litter...a feat that none of the others could even try! -SMART! See video for the superior navigation skills it has! It stops before hitting objects but gets close enough to clean around things. Also, you can use Google Assistant to start/stop the vacuum in addition to the Smartthings App AND included Remote Control! So many options! -SUPERIOR dust bin! This one by far has the most storage capacity that lasts the entire cleaning! The competitors need to be change several times during each cleaning. Cons: -It needs to charge again during cleaning while in strictly Turbo mode. This prolongs the cleaning process by hours but it is smart enough to continue where it left off. -Pricey. It certainly cost more than the other options out there but if you can foot the bill, the convenience outweighs the cost. -Clunky Mobile App. I've never been a fan of the way Smartthings handles robot vacuums. There is very little control that I could easily figure out which means it is not terribly helpful. I could not figure out how to view cleaning maps on my own and I am a very tech-savvy person. Samsung can do better! Final thoughts: The POWERbot Turbo is by far the best robot vacuum available today! Scheduling is easy, cleaning is great, and the dust bin holds plenty of material for even 2 dogs and 2 cats worth of fur! The cost is worth it for the burden being lifted when it comes to cleaning the floor several times a week. The only way to fully understand how amazing this product is, is to go try it out for yourself! [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresApril 22, 2019
Samsung is pleased to know that you are enjoying your new POWERbot and the bang-up job it is doing with the pet hair. We are continually improving our products and services, and your feedback is vital to that process. Thank you for being a part of the Samsung family. ^Cat
Chicago
Sucking up the garbage in life
Features :
5
Value :
5
Customer review from samsung.com logo
I just recently bought this vacuum and I absoluetly love this. Its suction power is better than any other vacuum that I have used. I would recommend this to anyone that is in need of a tough vacuum. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresMay 8, 2019
We are thrilled to know you are loving your POWERBOT. We appreciate your recommendations and thank you for selecting Samsung for your cleaning needs. ^Cat
Belpre, OH
Great Samsung vacuum
Features :
5
Value :
5
Customer review from samsung.com logo
Hate doing the vacuuming? With this amazing product, it is no longer a chore. The Powerbot R9350 is amazing. The suction on this model was outstanding. It was picking up stuff most vacuums before would miss. And the capacity of which it can hold tops anything similar. My wife has now had thos for 4 days and I couldn't ever imagine going back to a corded vacuum. I love that I can set a time and sit back and let it do its thing. I would recommend this to anyone who wants quality at a great price.   [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresApril 18, 2019
POWERbot to the rescue! Placing the chore of vacuuming over to the POWERbot and not sacrificing the cleanliness of your floors is such a relief for the busy customer. Welcome to the Samsung family experience! ^Cat
Montgomery,NJ
Ready Set Clean
Features :
5
Value :
5
Customer review from samsung.com logo
So here you have a smart POWERbot that vacuums for you. The days of lugging out my heavy upright vacuum are over. Meet Chewy our Samsung PowerBot R9350. Chewy is a friendly Bot that zooms around vacuuming all the crumbs and dust bunnies. Chewy even comes with an extra filter, remote control, barriers, cleaning brush and a charging base. I am very impressed with how smart Chewy the Samsung PowerBot is. I fully charged Chewy before sending him out to vacuum. Now Chewy is a smart PowerBot, but he does require time to become familiar with his surroundings. At times Chewy will bump into obstacles in his way, but he quickly figures out he needs to find another path. When Chewy needs to have his dust bin emptied or needs to be charged he returns to his charging home. After I empty the dust bin Chewy the Smart Bot shows me just how smart he is and resumes vacuuming where he left off. The Samsung PowerBot has Wi-Fi connectivity and works with Alexa, Google Assistant, a smart phone and even works with a remote control. I can have Chewy vacuum before I get home with a push of a button. You will need to download the Smart Home App. Setting up the app is fairly quick and easy. By far the Samsung PowerBot has the best powerful suction. With the cyclone force Chewy is a powerful cleaning Bot. The dust bin on Chewy is roomy enough so he can hold lots of crumbs and dust bunnies. Working the Powerbot with the included remote control is a breeze. I can point the remote to have the Bot perform spot cleaning. With the visionary mapping plus I can map out the room(s) Chewy will be vacuuming. There is no worries that Chewy will tumble down the steps as he is one smart PowerBot that is equipped with full view sensors. I can auto clean, spot clean or manual clean with the PowerBot. The boundary markers allows me to keep Chewy out of an area I do not want him to venture in. I can have Chewy clean on a schedule by setting up the auto clean mode. The filter is washable which is very nice and saves money on having to replace the filter. The Samsung PowerBot works flawlessly. The nice thing is Chewy adjusts nicely going from a floor to a carpet. Whether Chewy is vacuuming my rugs, wood floors, area rugs or tile floors he leaves no crumbs behind. Compared to other bots, Chewy is quiet, more powerful and does a much better job. Chewy is not only a Smart POWERbot he is part of our family. An amazing bot that does a phenomenal job of keeping our floors spotless. Chewy is always ready and eager to vacuum.
Was this helpful?
0
0
Response from Samsung CaresApril 18, 2019
In this busy lifestyle, we all now have we are happy to hear that Chewy has taken over the chore of vacuuming for you. Enjoy your free time! Thank you for choosing Samsung. ^Cat
Yuba City
Must have Gadget for busy homes
Features :
5
Value :
4
Customer review from samsung.com logo
My experience with the Powerbot R9350 has been great thus far. It can handle most everything I task it to do. I really like the copper with black color theme, makes the vacuum looks super modern. It can get into corners with ease and does a good job with dense pile carpet. Also, transition to hard floor and carpet is smooth without any issues. I have one area throw rug with higher shaggy pile that the vacuum did have issues transitioning too, but so does my regular upright vacuum. Overall it is an excellent product. The phone app is easy to use and even had a neat home mapping function that helps you schedule cleaning different rooms and different times. [This review was collected as part of a promotion.]
Was this helpful?
0
0
Response from Samsung CaresApril 18, 2019
Samsung is pleased to hear that you are enjoying your new POWERbot. A peace of mind knowing that your POWERbot is doing the cleaning for you is priceless for the on-the-go lifestyle we all have nowadays. Welcome to the Samsung family experience! ^Cat
Review this Product
Share your thoughts with other customers