J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena
Hey Mike! If sections of the carpet are very dark, the vacuum may perceive it as a drop off in the flooring. To avoid possible damage, the vacuum backs away from any drop offs. ^Jecca
No, it is not made with polypropylene.
Pick it up and carry either the docking station or the vacuum. Maybe get extra docking stations ?
I have had mine for a year and am disappointed with it. It doesn’t handle obstacles well and gets stuck a lot! It does okay if you have a square or rectangle room with absolutely nothing on the floor but a few big pieces of furniture and absolutely nothing on the floor that is plugged in. It has unplugged my floor lamp and alarm clock every time. No matter how I try to keep the cords off the floor.
Yes. The app is bery glitchy on the iphone and does not work at all. The only way to operate it is via its remote control. The app does not work. I have had mine for a year and have yet to get the app to work.
Same thing that happens to any vacuum, it will suck it up and possibly destroy you robot. Depending on the amount of water of course.
turbo has a stronger vacuum. It does a great job of picking up stuff when it works which is not that often