5 Gal. Smart Control Kerosene Can

A:  For the price , it should. But no it does not. 

A:  Hi CyberWizard - Customer satisfaction is very important to Scepter. No, none of our products come filled. Please contact our Customer Service team at 1-800-387-6018 or email customerservice@scepter.com if you require further assistance. We are here to help!

A:  looked it up online, and it id 2 to 5 years, Adding a fuel stabilizer once a year should keep the kerosene in good condition indefinitely.

A:  Hi Sty14 - The Kerosene cans are designed for short term storage. Typically, you would purchase the Kerosene, use it over a reasonable period and then refill the container. For information regarding how long the Kerosene will last, we recommend you contact the manufacturer of the Kerosene. If you have any further questions, please contact our Customer Care Team at 1-855-857-3252.

A:  Hello Graciela - Our apologies, we regret that you’ve had difficulty with the fuel can. This product is designed to be used with your palm, the video "How To Operate Your SmartControl Fuel Container" can be found at the following link and should help https://www.scepter.com/safety/instructional-videos/ To operate VENT the fuel can first, then there are two steps to using this spout. Step 1. UNLOCK: Using your palm, press the small dark green lock tab up to unlock. Step 2: POUR: Place your fingers over the black grip and keeping the lock tab depressed and using your palm, squeeze to slide the large green block forward to release the fuel. The large green block will need to slide all the way forward to achieve maximum flow. If you have any further questions or are still having difficulty, please reach out to our Customer Care Team at 1-855-857-3252 for assistance. Thank you, we are here to help!

A:  The gas wouldn’t come out of the spout. I followed the instructions but nothing would come out this did not work malfunction

A:  Simply drill a hole in the top of can, insert siphon.

A:  When I looked at it on home depot website, it showed "people frequently also bought" and the siphon was beside the container. I think most people would look at that and think you could use a siphon, like I thought. Maybe this should be corrected if not possible. Borderline false advertising.

A:  Hello Bob- Thank-you for taking the time to share your feedback. We're sorry to learn of your frustration with the cans. The tube you describe in the neck of the containers is a flame mitigation device (FMD) for consumer protection. Their inclusion in fuel containers is about to become law. Unfortunately, there are people who misuse fuel and can end up severely injured. Our goal is the safety of our customers, so we’ve added one ahead of the pending regulations. We understand that filling the containers can take a bit longer, but this does add an extra layer of protection for consumers who don’t handle fuel responsibly. The FMD should never be removed from the container. We have posted both fill and pour instructions online at www.scepter.com/starthere/ which should help. As a suggestion, some customers have decided to use a smaller can which is lighter when full and easier to handle from a weight perspective. If you require any additional troubleshooting, please contact our customer care team at 1-855-857-3252.

A:  Mr.Bob you cannot remove the filter. This defeats the purpose of this device. Older sir do not put in more than you can pour ,or get someone to assist you. Do not forget you have a spout that is “user friendly”. This phrase means you can pour without spills. Purchase of a smaller ( you can lift) can with this spout. Sir you need a storage drum of some type - you have purchased a 5gal.can.