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Internet # 320467051

Model # WaterBoss 900

Store SKU # 1007812716

36,400 Grain Water Softener System - Reduces Hardness, Iron, Calcium, Dirt, and Sediment - Model 900

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  • Reduced calcium, iron, and dirt ensure healthy water quality
  • Features a built-in, self-cleaning filter - no cartridges
  • High usage model ideal for households of 4+ people
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Product Details
  • Reduced calcium, iron, and dirt ensure healthy water quality
  • Features a built-in, self-cleaning filter - no cartridges
  • High usage model ideal for households of 4+ people
About This Product

Waterboss water softeners take hard water and reduce to softer water. Our up-flow regeneration takes less time versus the competition and uses less salt, water, and electricity. Waterboss water softeners take up less space and are more efficient versus the competition.

  • Healthy water
  • Reduces calcium
  • Limits ferrous iron
  • Decreases dirt and sediment
  • Regeneration uses 14 Gal. in 20-minutes to help save water and time
  • Space-saving tank is designed for convenience
  • Do-it-yourself installation DVD included to help make installation easy
  • Smart display screen to view status, perform regenerations, and change settings
  • 4-year warranty on mechanical and electrical parts and a 10-year warranty on tank, control valve, and cabinet
  • Built to last
  • Click here for more information on Electronic Recycling Programs
  • Return Policy
Product ID #: 320467051Internet #: 725296980019Model #: WaterBoss 900


Dimensions: H 25 in, W 18.75 in, D 14.75 in


Product Depth (in.)14.75 inProduct Height (in.)25 in
Product Width (in.)18.75 in


Application TypeWater TreatmentColor FamilyWhites
House Hold Size5-6 peopleIncludesInstallation kit, No Additional Items Included
Indoor/OutdoorIndoorMaximum Grain Capacity (grains)36400
Maximum hardness removal (grains per gallon)90Output between refills (gallons)14
Pack Size1Product Weight (lb.)105 lb
Quantity (cu. ft.)253.5Returnable90-Day
Salt TypePotassium ChlorideService Flow Rate @ 15 psi drop (gallons per min.)90 gal (US)/min
Water Treatment TypeWater Softener Systems

Warranty / Certifications

Manufacturer Warranty5 year on controller & 10 year on cabinet / tank

Questions & Answers

Typical questions asked about products:

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Customer Reviews

4 out of 5
  • 4 out of 110 reviews
  • 40% recommend this product
Filter by:
Showing 1-10 of 110 reviews
Arrived Broken
I took the chance, even after reading the recent reviews, and ordered this to replace the dead one we have that probably lasted 15 to 18 years. Unfortunately, like so many of the recent other orders, this arrived damaged, with the inside top pieces totally broken apart. The 2 straps they used were too tight and just crushed the plastic. Made arrangements for HD to take it back and replace, and will still hope for the best, but I'm not betting on it.
    I previously had this same unit for 14 years before it quit. Bought another just like it and this one only made for 2 years before it stated to act up. First it was constant error codes and then it would fill the tank way to full of water. They have a warranty but they will not pay for a repairman to come out and look at it. So they sent me a valve assembly which i had to install myself. After that it started to discharge a lot of resin into my sink after regeneration. Never did this for over 2 years and then they told me it had to been installed wrong after 2 years of service with no problems. Finally i had a plummer come out to look at it and he told me that in his professional opinion the meda tank was leaking resin and should be replaced. They still said it wasn't there problem even after all of that. TO MAKE A LONG STORY SHORT THERE WARRANTY DOESN"T MEAN ANYTHING AND I REALLY DON"T THINK THEY CARE. I WOULD NEVER BUY ANOTHER ONE. The photo's are from all the resin this would discharge on regeneration according to them there is nothing wrong with this
      2 found this review helpful
      Unit arrived cracked and unusable. Appeared to be due to the plastic straps applied by manufacturer. Shipping box was undamaged. Home Depot return was seamless.
      • Verified Purchase
      The mother board needed to be replaced after I hired a plumber to do the install. The plumber took time with the manufacturer. I had to pay more for the plumber to return and complete the install two weeks later
      • Verified Purchase
      Big problem with shipping. Crate is strapped toot tight and product is received broken. Ordered this 3 times with same problem each time.
      • Verified Purchase
      1 found this review helpful
      Easy to install and works great!
      • Verified Purchase
      Came damaged in shipment. Ordered 2nd time, also came damaged in shipment. The biggest problem was that we hauled it down in our crawl space, hooked it up, and then found out it had a leak in the bottom wall. We couldn't get it up from the crawl space by ourselves because now it was heavier because there was water in it. It took us two weeks to find someone to help carry it out. Would never buy again. Poor packaging. No protection around the unit. Boc is too flimsy for this heavy unit.
      • Verified Purchase
      Perfect size for apartment/condo.
      • Verified Purchase
      Support staff
      Product works well for the most part. The issue is when you require "easy maintenance". I was honest and stated I'm not the most mechanical person. Their support staff has a way of making you feel like an imbecile. Felt this back in 2021 and I feel it again in 2024. In the end, I've done all the steps they've sent me and it doesn't work as it's supposed to. I'll call them back & I receive different instructions. I guess they rather not send me replacement parts as it's still under warranty.
        When I opened the box, the top was completely smashed.
        • Verified Purchase
        Showing 1-10 of 110 reviews

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