1080p Pan/Tilt/Zoom Indoor Wireless Wi-Fi Smart Home Camera Night Vision 2Way Audio Alexa/Google Ready 32GB Card

Hello there! For its network connection, the camera uses a wireless network to send data from the camera to your smartphone but the camera uses a USB wire to power the device and it does not use batteries. If you have any questions, please reach out to our Wizards team (https://support.wyze.com/hc/en-us) for further assistance. Thank you!

Hi there, the USB port on the back of the older camera versions such as Wyze Cam Pan and other cameras Wyze Cam v1 and v2 are used for daisy chaining purposes. It is used for power but is not used as the main power connection if you are only using or have only one camera. You may also check this link to learn more on how daisy chaining works: (https://support.wyze.com/hc/en-us/articles/360034788992-Daisy-Chaining-Wyze-Cam). You may also reach out to us at: (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you if you have other queries or concerns. Thank you and have a great day!

Hi there, Wyze cameras uses the Wyze cloud as a storage for the recordings of the device. Those event recordings as well, will be rolled over by new recordings after 14 days of storage in the cloud. Upon the recent updates, if you opt not to subscribe to our Cam Plus or Cam Plus Pro services, the events tab will only show a thumbnail image of the event captured by the camera. Our camera will have a few recording options available. So using a microSD card with your camera is optional but it also gives you the ability to record continuous footage of the livestream and recorded events directly to your local microSD card without subscribing to a service license. You may read about Cam Plus here: (support.wyze.com/hc/en-us/categories/360003345871). You may also check this link to learn more on how the device works: (https://www.wyze.com/products/wyze-cam-pan-v2?_pos=1&_psq=wyze+cam+pan+v2&_ss=e&_v=1.0&variant=42348681396386). You may also reach out to us at: (https://wyzelabs.zendesk.com/hc/en-us) so we may further assist you if you have other queries or concerns. Thank you and have a great day!

This product is a pan, tilt, and zoom indoor wireless Wi-Fi smart home camera. It does not come with sensors for windows. While the camera has motion and sound detection with alert notifications sent to your phone, it does not directly alert the police.

Hi there! Wyze Cam Pan is powered by a USB cable to plugged into an outlet and connects to the Internet via 2.4GHz WiFi. If you have other questions, concerns, or would like to speak more about our products please reach out to our Wizards team (https://wyzelabs.zendesk.com/hc/en-us) so we may help. Thank you and have a great day!

Depends on how large your card is and how often you have it set to record

Hello there! thank you for your questions and would like to help. Please check this link: https://support.wyze.com/hc/en-us/articles/360029728632 If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > and choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

Hi there! Thank you for your question. Almost all Wyze devices must be connected to a 2.4 GHz Wi-Fi network with a WPA/WPA2 protocol. The only Wyze device that has the ability to work on a 5 GHz network is Wyze Video Doorbell Pro. If you have other questions or concerns or if you are experiencing any issues, please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right-hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!

The camera has to use wifi to connect so you can monitor on your phone

Hi there! The Wyze Cam Pan is meant to work with an internet connection. The connection is what allows you to stream, get notifications and change settings via the Wyze app. However, once the camera is configured with a microSD card inserted and Local recording to microSD card turned on, the camera will continue to continuously record to the microSD card, even when it is offline. If you have not already please reach out to our Wizards team (https://support.wyze.com/) so we may help out. You may tap on the Message icon in the bottom right hand corner of the support site > fill out the questionnaire > choose the way in which you would like to speak with our team. Please include as much information on your issue as possible. Our products come with a 1-year manufacturer warranty, so if the device is determined to be defective we will be happy to exchange it for you. Thank you for your feedback and have a great day!