Performance Platinum 50 Gal. Short 12 Year 40,000 BTU Natural Gas Powered Damper Water Heater

Hello Chad, The two models in question do not have the same physical dimensions. Isaiah

Hi Russ, The tank in the XG50S12DM40U0 is made of steel with a glass‑lined interior, protected by a magnesium anode rod and surrounded by foam insulation under a steel outer jacket. Derius

Hi Wayne, The Performance Platinum 50‑gal Short Powered Damper Gas Water Heater (Model XG50S12DM40U0) has a Uniform Energy Factor (UEF) of 0.69. Derius

Hi Steve, The LED light on the Performance Platinum 40 Gal. Short 40,000 BTU Powered Damper Natural Gas Water Heater serves as a diagnostic indicator for the unit’s operation. It helps users and technicians quickly identify the heater’s status and potential issues. Here’s what the LED light typically indicates: Solid Light: Normal operation—everything is functioning correctly. Flashing Patterns: Different blink sequences may signal specific errors, such as ignition failure, sensor issues, or damper malfunctions. No Light: Could indicate a power issue or a tripped safety feature. Derius

Hello Moussa, This model is a Powered Damper. It uses a damper assembly to help regulate exhaust output. Isaiah

Hi, We are sorry to hear about the issue with your water heater. Here are step-by-step instructions to address water spitting through the top connector: Turn Off the Water Supply: Locate the water shut-off valve near the water heater and turn it off to stop the flow of water. Turn Off the Power: If your water heater has an electric damper, turn off the power supply to the unit to ensure safety. Drain the Water Heater: Attach a garden hose to the drain valve at the bottom of the water heater and direct the hose to a suitable drainage area. Open the drain valve to empty the tank. Inspect the Connector: Once the tank is drained, inspect the top connector where the water is spitting out. Look for any signs of damage, corrosion, or loose fittings. Tighten or Replace the Connector: If the connector is loose, use a wrench to tighten it. If it is damaged or corroded, you may need to replace it. Ensure you have the correct replacement part. Apply Plumber's Tape: If you are replacing the connector, wrap plumber's tape around the threads of the new connector to ensure a tight seal. Reattach the Connector: Screw the new or tightened connector back into place. Make sure it is securely fastened. Refill the Water Heater: Close the drain valve and turn the water supply back on. Allow the tank to fill completely. Restore Power: If you turned off the power supply, turn it back on once the tank is full. Check for Leaks: Monitor the top connector for any signs of leaks. If the issue persists, you may need to consult a professional plumber for further assistance. For additional assistance, please call 866-279-4566 between the hours of 7 A.M. and 7 P.M. CST. Thank you, Derius

Rose, Thank you for your question. All water heaters are currently constructed under federal mandate of energy standards. These energy standards are determined by the United States Department of Energy, as well as the National Appliance Energy Conservation Act. The model you have inquired on meets and or exceeds the standards for needed energy factor, which insulation is a part of. If you have additional questions based on your local area, we recommend speaking with your local code authorities for assistance. Derius

tommy, Thank you for your question. Unfortunately we are unable to provide a quote.