Questions and Answers for Bosch 800 Series 36 in. 21 cu. ft. Smart Counter Depth French Door Refrigerator in Black Stainless Steel, Internal Water & Ice

A:  Hi Alina, thanks for your interest in model B36CT80SNS. The sides of this unit are gray-painted steel.

A:  Hi Laura, thank you for your question. We encourage you to view the "specification" page listed for this appliance, as it provides diagrams with measurements of the unit with doors open to 90, and the full 118 degrees. Thank you!

A:  Hi Hugb, thanks for your question and interest in model # B36CT80SNB. Zero clearance hinges are typically found on our built in units. This model is a counter depth model and uses a standard hinge.

A:  Hi BMacDowell, thanks for your question and interest in Bosch. Inquiries specific to the installation and/or haul-away services for our products should be directed to The Home Depot Appliance Support Line at 1-877-946-9843 for further assistance. Thank you for considering Bosch!

A:  Hi Stacy, and thank you for your question. The B36CT80SNS requires a 72" high cutout area. To confirm all installation dimensions and requirements for the B36CT80SNS we would invite you to refer to the spec sheet and install guide directly on the Bosch website for more information. If you have any additional questions, please contact a professional installer.

A:  Hi Dave, thanks for your question and interest in model # B36CT80SNS. To winterize this unit, we recommend turning off the water supply to the refrigerator and dispensing all remaining water from the water tank (by pressing the water button until no more water comes out).

A:  Hi Kana, and thank you for your question. We are sorry to hear that your unit may not be operating properly at this time. You can use the following link to schedule a service visit online: http://bit.ly/3Xdx2h7 or if real-time assistance is needed with scheduling we would invite you to connect with our Care Team at 800-944-2904. Thank you and have a great day.

A:  Hi Suzie, thank you for your interest in the B36CT80SNS. When installing a new unit into an existing area we would invite you to refer to the spec sheet and install guide directly on the Bosch website for more information. If you have any additional questions, please contact a professional installer.

A:  Hi Susan, thanks for your question and interest in model # B36CT81ENS. The required cutout size for this model is (HxWxD) 72" x 36" x 25".

A:  Hi Maia, thanks for your question. We recommend that you do not remove the data tag containing the model and serial number. However, if it is any other sticker that you are referring to, please send us a photo via email at BoschCare@bshg.com. We'll be happy to investigate this matter further for you.