Q:My windows are approx 31.5 I would be best going with 31 correct?
by|May 15, 2023
1 Answer
Answer This Question
A: Hi! Yes! The shade does not come with any deductions so getting a 31" should be perfect for your window.
by|May 15, 2023
Q:I purchased 10 of these and half of them are uneven.. meaning lower on one side than the other and I want to know if they can be adjusted.
by|May 14, 2023
1 Answer
Answer This Question
A: Hi! Please send a message to support@chicology.com so we can assist you with this issue. Thank you so much!
by|May 15, 2023
Q:Can these blinds be shortened?
by|Apr 22, 2023
1 Answer
Answer This Question
A: Hi! No, you can not shorten the blinds because they may affect how it operates. Also, any alteration to the blinds will void its warranty.
by|Apr 24, 2023
Q:Can these 23 inch blinds be cut to 17 inches?
by|Apr 16, 2023
1 Answer
Answer This Question
A: Hi! No, we do not recommend any alterations or cutting the blind. This may affect its operation and will automatically void the warranty. Thank you!
by|Apr 17, 2023
Q:My window depth is 1 3/4? not 2 as recommended. Can I still install these shades?
by|Apr 5, 2023
1 Answer
Answer This Question
A: Hi! Yes, the minimum depth required to install this shade is 3/4.
by|Apr 7, 2023
Q:How does this shade go up and down?
by|Apr 3, 2023
1 Answer
Answer This Question
A: Hi! Our bamboo shades come with a cordless mechanism that allows you to operate the shade by just pulling and raising the bottom bar.
by|Jun 15, 2023
1 found this answer helpful
Q:My window depth is 1 3/4 inches not 2 inches. Will they still be able to be installed?
by|Apr 1, 2023
1 Answer
Answer This Question
A: Hello! Yes, the headrail will just stick out a bit but you should be able to install the shade without problem. For more questions, you may send an email to support@chicology.com. Thank you!
by|Apr 5, 2023
Q:What is the length of the "valance" front piece? Thank you!
by|Mar 13, 2023
1 Answer
Answer This Question
A: Hi! The valance is about 6".
by|Mar 14, 2023
Q:What is the length of the shade when fully closed, meaning pushed all the way up behind the header? I know it?s 64? when all the way down but I?m trying to understand how much of the top of window will be covered when the shade is not in use. Thank you.
by|Mar 13, 2023
1 Answer
Answer This Question
A: Hi! When this specific shade is pushed all the way up, it covers about 8" of the top window.
by|Dec 9, 2023
3 found this answer helpful
Q:I measured the window area I was planning to install your shades - the window opening measures exactly 36?. Both 36? wide shades that arrived measure 37? WIDE and don't fit into the window frame! Why are your 36? wide shades actually 37? wide?!
by|Mar 11, 2023
1 Answer
Answer This Question
A: Hello! We are sorry about this issue. Our 36" Western Bamboo shades should come exactly as 36". They are true to size and do not come with any deductions. It is possible that you have received the incorrect size shades. Please send us an email at Support@chicology.com for more information regarding our product. Thank you!