Questions and Answers for Delta Trinsic Single-Handle Pull-Down Sprayer Bar Faucet with MagnaTite Docking in Arctic Stainless

A:  Hi! Thank you for your question! You can utilize the faucet outside although we don't typically recommend it. If the finish is exposed to constant sunlight or is left out in extremely hot or cold temperatures and becomes damaged it is something that would not be covered under warranty. Best Regards, Tim

A:  Dear Nelson, thank you for your question. Unfortunately, we do not recommend to use a portable dishwasher with any of our pull-out or pull-down models. I apologize for any inconvenience this may cause. If you have any further questions or concerns feel free to contact us directly. Best regards, Tyler Phone: 1-800-345-3358 | Email: customerservice@deltafaucet.com | Facebook/Twitter: @deltafaucet

A:  Thank you for your question, Janet! The pull down spray hose on model 9959-BL-DST is nylon. This hose does not have any metallic components. Best Regards, Benjamin

A:  Hello El, Thank you for your question. Yes, the Delta Trinsic Pull-Down Bar/Prep 9959-CZ-DST faucet can be installed as a kitchen install. The only reason we would not recommend this type of install, is it may not have the reach that you would like for all corners of the sink. However, it would be a personal preference of the homeowner or installer. Best regards, Tanya

A:  Hi, Bud. Thank you for your question, and I am sorry to hear that you are experiencing an issue with your Delta faucet. We do recommend to flush the supply lines to make sure no debris is causing the low flow at the hot side. To flush the supply lines: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside of a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Since the handle was left in the on position, the water will flow up the cold supply line, through the faucet cartridge and back down the hot water line into the bucket. Leave this flowing for at least 30 seconds. After flushing, reconnect the hot water line and repeat this process with the cold-water line to ensure all particles have been removed from both supplies. If you need further help with this process, please contact us directly and we can walk you through the procedure. We are available at 800-345-3358 (prompt 2, then 3), Monday through Friday, 8am to 8pm and Saturday, 9am to 6pm CST. Best Regards, Rosanna

A:  Thank you for your question, Janice! All of our kitchen and lavatory faucets are certified lead-free. Best regards, Jon

A:  Hi, Bud! Thank you for your question. I am sorry to hear that you are experiencing low flow with your Delta faucet. Over time, common water debris will settle in the house supply lines. Anytime the water is shut off to a portion of the home, this debris can become dislodged and will move through the pipes to be caught by a faucet. Local construction or the changing of the seasons can also cause this. Flushing the supply lines through the unit should remedy this situation. To flush the unit, we recommend the following: Start with the easy stuff: Remove your aerator, wand or hose to check the flow through the unit without that part installed. If the flow is good, the piece you’ve removed is where the issue is. Soaking the part in a 50/50 mixture of white vinegar and water could help remove any particles or debris blocking the flow. If the water does not have a good flow, the problem could be in the faucet. Next, check the supply lines for debris: Turn the supply off to both the hot and cold-water lines. Once off, turn the handle on the faucet to the on position and leave it there to bleed the lines of any excess water. Next, disconnect the hot water supply line and place it inside of a bucket. Once the line is securely positioned into the bucket, turn on the cold-water supply. Since the handle was left in the on position, the water will flow up the cold supply line, through the faucet cartridge and back down the hot water line into the bucket. Leave this flowing for at least 30 seconds. After flushing, reconnect the hot water line and repeat this process with the cold-water line to ensure all particles have been removed from both supplies. If you need further help with this process, please contact us directly and we can walk you through the procedure. We are available at 800-345-3358 (prompt 2, then 3), Monday through Friday, 8am to 8pm and Saturday, 9am to 6pm CST. Best Regards, Rosanna

A:  Yes, there is an optional deckplate included.

A:  I relied on the answers to this question when deciding to order this faucet. The deckplate IS NOT included with this faucet and I ended up being nicked for another significant sum of money to buy it separately. Buyers beware.

A:  Hi Ginoali33, THank you for your question. Yes, the Delta Trinsic Pull-Down Bar/Prep 9959-AR-DST faucet does comes with an optional 10 1/2 (267 mm) escutcheon plate. https://media.deltafaucet.com/PartsDiagram/DPD-K-9159-DST.pdf Best regards, Tanya

A:  Hi, Patti! Thank you for your question. The faucet finish depends on what you like in your home or on your sink. We recommend to go to your local Home Depot store to view the different finishes and sinks. Best Regards, Rosanna

A:  Hi, Jon! Thank you for your question. The 9959T-AR-DST can be functioned as a manual faucet. If you should have any issues with the electronic parts of the faucet, please contact our Delta Customer Service line at (800)345-3358. We are available Monday-Friday, 7am-7pm, CST and Saturday, 8am-5pm, CST. You may also email at customerservice@deltafaucet.com. Best Regards, Rosanna