Q:Instructions for bottom hole do not give enough depth to meet the 24" required for direct burial UF wire or PVC conduit, and may not even be enough for rigid conduit. I bury cable the 24", then go up through very bottom with a PVC elbow & straight conduit
by|Apr 8, 2022
1 Answer
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A: Thank you for bringing this to our attention, John. Our Team is reviewing the Installation Instructions.
by|May 24, 2022
Q:How yo add the address to pole
by|Mar 4, 2022
1 Answer
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A: If your are talking about the cross arm they are removable.
by|Mar 7, 2022
Q:is there a extension for this pole ?
by|Feb 7, 2022
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A: no, there is not
by|Feb 8, 2022
Q:The color is described as "sleek black". Does that mean "glossy" or just smooth. Looking for a pole in matte black to match the lantern tops.
by|Dec 1, 2021
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A: the pole is not glossy, and not quite matt. it will match our light s
by|Apr 4, 2022
Q:The pole has an outlet cover but does it also include the actual electrical outlet or do I need to buy that separately, and if so, what do I need to buy?
by|Oct 12, 2021
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A: it does include the electrical outlet.
by|Apr 30, 2023
3 found this answer helpful
Q:WILL THIS FIT INTO A 3" MOUNT, OR DO YOU OFFER A 3 1/4 IN MOUNT?
ALSO, WILL IT FIT A 3" LAMP OR DO I NEED AN ADAPTER?
tY
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by|Sep 29, 2021
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A: We do not carry Lamp Post mounts. They are usually put into the ground with concrete.
by|Sep 30, 2021
A: I just direct buried the pole. I have 2, with different fixtures, no problem fitting the lamp to the pole.
by|Sep 30, 2021
Q:DOES THIS HAVE ELECTRONIC EYE
by|Aug 18, 2021
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A: no it does not have electric eye
by|Apr 30, 2023
1 found this answer helpful
Q:Is the electrical outlet a single plug outlet or a duplex outlet?
by|Feb 23, 2021
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A: single plug
by|Apr 30, 2023
1 found this answer helpful
Q:I need to replace the 2 round balls on the end of the cross bar, where can i buy them? part number?
by|Jul 2, 2020
2 Answers
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A: This is the second post I’ve ordered. The first one had a large dent and so does this one.
I’m afraid to order a third one.
by|Oct 16, 2021
A: we don't carry the end balls, the store might have them from a different source
by|Apr 1, 2021
Q:What does the cross arm measure?
by|May 7, 2020
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A: 16 inches, including knobs.
by|Sep 9, 2020
A: Ordered this for the front of the house, arrived on time, well packaged. Outlet on the post makes it easy for trimming hedges. Also purchased a base for the post to install on existing concrete pad.