Questions and Answers for Frigidaire High Humidity 50-Pint Capacity Dehumidifier with Built-in Pump

A:  Hi there, valued customer! Thank you for reaching out to us regarding your inquiry. The pump or drain hose is around 12ft long. - Jessica

A:  Hi there, our valued customer! Yes, both models are energy-start certified. For model number FFAP5034W perfomance Bucket Capacity 2.2 Gallons Dehumidification - Pints per Day 50 Relative Humidity Minimum 35 % Relative Humidity Maximum 85 % Integrated Energy Factor (L/kWh) 1.9. For model number FFAP5033W1performance  Bucket Capacity: 2.1 Gallons Dehumidification - Pints per Day: 50 Relative Humidity Minimum: 35 % Relative Humidity Maximum: 85 % Integrated Energy Factor (L/kWh): 1.8. -Christian

A:  Hello John, Thank you for reaching out to us! Please know that to direct the condensate from your High Humidity 50-Pint Capacity Dehumidifier with Built-in Pump into the discharge hose instead of the internal reservoir, follow these steps: Built-in Pump Option: If your dehumidifier has a built-in pump, you’re in luck! These models come equipped with an internal condensate pump that can automatically pump water out through a hose. Connect the included pump drain hose to the dehumidifier’s pump outlet. Direct the other end of the hose to an appropriate drain location (e.g., sink, window, or sump). When the pump is full of water, it activates and pushes water out of the unit. Gravity Drainage Option: If your dehumidifier doesn’t have a built-in pump, you can still use gravity to drain the water. Locate the drain outlet at the back of the unit. Unscrew and remove the drain cap. Thread a standard garden hose onto the direct drain outlet. Lead the other end of the hose to a nearby drain or outside. Ensure that the hose’s location is lower than the dehumidifier’s drain outlet2. External Condensate Pump Option: If your dehumidifier lacks a built-in pump, you can add an external condensate pump. Place your dehumidifier next to the condensate pump. Connect a hose to the dehumidifier’s drain port. Attach the other end of the hose to the standalone pump. Attach another hose to the condensate pump and direct it towards a sink, window, or sump3. Remember to check your dehumidifier’s user manual for specific instructions related to your model. Proper drainage ensures efficient operation and prevents the internal reservoir from filling up too quickly. - Owen

A:  Hello Peter, Thank you for reaching out to us! Please know that when selecting an extension cord for your High Humidity 50-Pint Capacity Dehumidifier with Built-in Pump, it’s essential to choose one that ensures safety and proper functionality. Here are some guidelines to help you make the right choice: Cord Length: The dehumidifier’s power cord is 78 inches (6.5 feet) long. Ideally, your extension cord should be of similar length or longer to provide flexibility in positioning the dehumidifier. Amp Rating: Check the dehumidifier’s electrical specifications. It operates at 115 volts and draws 7.8 amps of current at that voltage. When selecting an extension cord, ensure that it has an amp rating equal to or higher than the dehumidifier’s requirement. A 14-gauge extension cord is generally suitable for this purpose. Type of Cord: Use a heavy-duty, three-pronged extension cord. Look for one labeled as “SJTW” or “SJTW-A”, which indicates it is suitable for both indoor and outdoor use. These cords are designed to handle higher loads and are more durable. Grounded Outlet: Plug the extension cord into a grounded outlet. Avoid using adapters or removing the grounding prong, as this compromises safety. Avoid Daisy-Chaining: Do not daisy-chain multiple extension cords together. Connect the dehumidifier directly to a single extension cord and then to the wall outlet. Inspect the Cord: Before use, inspect the extension cord for any signs of damage, fraying, or exposed wires. Replace it if you notice any issues. Remember that using an inadequate or damaged extension cord can indeed pose safety risks, including the possibility of short circuits or fires. Always prioritize safety by choosing the right cord for your dehumidifier. If you have any doubts, consult a professional electrician for personalized advice. - Owen

A:  Hi Lori! Clean the filter every two weeks, based on normal operating conditions.To remove the filter: a. Open the back grille and pull out the filter. b. Wash the filter with clean water, then dry. c. Re-install the filter. 2. Cabinet a. Dust the cabinet with an oil-free cloth, or using a damp cloth. b. Vacuum grill using a brush attachment. 3. Water Bucket a. Clean a bucket with warm water and detergent -Christian

A:  Hi Lori! Once the filter reset light illuminates after 250 hours of operation, the filter should be clean. After cleaning and replaced, simply press the filter reset button to extinguish the light. -Christian

A:  Hello Michelle, Thank you for reaching out to us! Please know that the Frigidaire High Humidity 50-Pint Capacity Dehumidifier with Built-in Pump is designed to maintain the desired humidity level efficiently. Here are some key features: Built-In Pump: This dehumidifier comes equipped with a built-in pump. When the water tank is full, instead of requiring manual emptying, it can discharge moisture in an upward direction. You can choose to direct the moisture either into a sink or out of a window. Custom Humidity Control: The unit allows you to set your desired humidity level. Once the humidity reaches the set point, the dehumidifier will automatically shut off to conserve energy and prevent over-drying. Easy-to-Clean Washable Filter: The washable filter captures dust from the air, ensuring a cleaner and more comfortable home environment. Front Loading Bucket: The front-loading bucket with a carrying handle and splash guard makes cleaning hassle-free. In summary, this Frigidaire dehumidifier is designed to operate efficiently, maintaining the desired humidity level while minimizing manual intervention. It’s a great choice for maintaining comfort and reducing excess moisture in your living space. - Owen

A:  Thank you for reaching out, Peggy. It is recommended that a dehumidifier drain hose of 1/2" (12.7 mm) or larger be used. Make sure there are no kinks or elevations in the hose. We hope this information was helpful to you and your shopping experience. ~Ruth