Q:I currently have the color Biscuit in another make. This refrigerator is Bisque. What is the difference? Thanks.
by|Dec 14, 2023
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A: Hello - In 1999, GE introduced a soft, new color that coordinates beautifully with the natural tones and materials in today's kitchens. It matches biscuit or bisque products from plumbing, countertop and other appliance sources. Bisque is a warm blend of vanilla, ecru and buff. We hope this is helpful. Take care. -Don@GEAppliances
by|Dec 21, 2023
Q:Is this refrigerator, with the recessed handles, basically the same exact refrigerator as GE Model #GTS17DTNRWW. I can't find the frig with the recessed handles on display anywhere. Is the only difference the handles?
by|Oct 31, 2023
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A: Hi - Great question! Model GTS17DTNRWW has 3 fresh food cabinet drawers. Other than this, the two models have the same features besides the handles. Please contact Home Depot through their support line at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. They will best be able to let you know where the unit is on display. Thank you for reaching out and choosing GE Appliances for your home. Please let us know if you have additional questions. -Kacie@GEAppliances
by|Nov 1, 2023
Q:Not sure by the photo. Does this have glass shelves?
by|Oct 7, 2023
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A: Greetings - This model has two wire shelves and a glass shelf above the bottom drawers. We hope this helps! We're here if you have additional questions. Thank you for connecting with us and choosing GE Appliances for your home. -Kacie@GEAppliances
by|Oct 9, 2023
Q:What is standard installation kit and why is it required at $17.98?
by|Sep 20, 2023
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A: Hi - We encourage you to contact Home Depot through their support line at 800-430-3376 or call your local store. They will best be able to answer installation questions. Thank you for choosing GE Appliances for your home! -Kacie@GEAppliances
by|Sep 20, 2023
Q:Is it a smooth finish or a dimpled finish?
by|Sep 17, 2023
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A: Hello- Thanks so much for reaching out. We are happy to help! This model has textured rounded doors and a smooth finish handle. If you have any other questions, please let us know. We are here to help! Joyce@GEAppliances
by|Sep 20, 2023
Q:What is length of electrical cord?
by|Aug 20, 2023
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A: Hi there - thanks for your interest in this great GEA Refrigerator! This model has a power cord that is approximately 5’ - 6’ in length. The cord comes out from the rear of the refrigerator, about 9" up from the floor and 3 1/2" over from the right as you face the front. We hope this helps in your decision making! Take care. Lauren@GEA
by|Aug 24, 2023
Q:Can you request a flex-slide drawer?
by|Aug 15, 2023
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A: Hello - To better answer your question, please contact our HD.com customer service department at 800-430-3376 any day between 6 a.m. and 2 a.m. EST, or call your local store. Best regards. -Don@GEA
by|Aug 16, 2023
Q:Does depth include handle protrusion distance?
by|Jul 26, 2023
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A: Hey there - The depth of this refrigerator including the handle is 32-5/8". The depth without the handle is 30-1/2". You can view this and other measurements in the specification guide here: https://images.thdstatic.com/catalog/pdfImages/64/64758651-66ce-4cc2-8103-e2a7c8606884.pdf. We hope this helps! Thanks for choosing GE Appliances. -Kacie@GEA
by|Jul 27, 2023
Q:What kind of financial savings does an Enery Star vs regular refrigerator have?
by|Jul 25, 2023
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A: Hello - The GE Energy Star Certified refrigerators are 20% or more energy efficient than standard models. GE Energy Star certified refrigerators have new innovations and features to help save energy and money. Thanks for taking the time to reach out. Take care. -Don@GEA
by|Jul 26, 2023
Q:I would like to buy this to replace one I have in my basement. My basement stairs have one area near the top where the space is only 27 inches wide. Will this make it down the stairs?
My old one has dimensions of 66? x 27 1/2? x 28 7/8?. Thanks
by|Jul 24, 2023
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A: Hey there - we’d be happy to help. We can confirm that the case depth without the door is 26-3/4”. You can see these measurements and other dimensions in the Specifications: https://images.thdstatic.com/catalog/pdfImages/64/64758651-66ce-4cc2-8103-e2a7c8606884.pdf -- We hope this helps in your decision making! All the best. Lauren@GEA