Questions and Answers for GE Profile 18 in. Top Control ADA Dishwasher in Stainless Steel with Stainless Steel Tub and 47 dBA

A:  Hello-Thank you for taking the time to contact us with your questions. We have found that the light cycle on this unit which is for lightly soiled dishes. The time range for this cycle is 48 minutes. The time ranges are washing time only. It does not include drying time, Auto Hot Start, or options. NOTE: If the incoming water temperature is too low, the Auto Hot Start feature may add up to 11 minutes of additional time. This dishwasher is a glossy black finish. If we can be of any further assistance please contact us anytime. Sincerely- Dianna@GEA

A:  Hey there - we appreciate you inquiring about this wonderful dishwasher. We're happy to let you know that the "Light" cycle featured on this unit (no options selected) can be used to safely clean your china items. -- We hope this answer was helpful, and please let us know if there are other questions or concerns we can help with. Have a great one. - Pablo@GEA

A:  Thanks for letting us know. The unit should not start until the Start pad is pushed. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Let us know if you have any questions. All the best.- Kianna@GEA

A:  We hate to hear that you are experiencing this error. To troubleshoot, disconnect power for 30 seconds, and then start the unit again. If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737). Let us know if you have any other questions. All the best.- Kianna@GEA

A:  Hey there - thank you for inquiring about this wonderful dishwasher. We checked the information for this model, and besides the included trim kit, we do not offer a side panel for this dishwasher. We do apologize for any inconvenience this may cause. -- Please let us know if there are other questions or concerns we can assist you with. Have a great one. - Pablo@GEA

A:  Hi - Great question! We're happy to assist you with this. To separate your silverware basket, grasp the basket on opposite sides and slide apart. For more information on this please refer to page 9 of the use and care manual here: https://images.thdstatic.com/catalog/pdfImages/76/762e0a0a-ae31-41fb-9181-275f6c0e2f63.pdf. We hope this helps! Connect with us directly should you have additional questions. -Kacie@GEA

A:  Thanks for checking with us! This model can hold 8 place settings. Check out page 8 and 9 to view images: https://images.thdstatic.com/catalog/pdfImages/76/762e0a0a-ae31-41fb-9181-275f6c0e2f63.pdf. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

A:  Hi – Thank you for contacting us. We understand how important it is to know the correct dimensions of this dishwasher so you can know if it will work for your space or not. The 17 and ¾” is the width of the unit, including the trim. However, the installation guide does require a minimum of 18” to fit this model. You can view more on this here: b245dc90-c7b6-4462-be04-ba1bc78698df.pdf (thdstatic.com). We hope this helps! Come to us on social media or our GE Appliances website if you have additional questions. -Kacie@GEA

A:  Hi there – we hope that you are doing well! This is dishwasher’s finish is not as glossy as a black stainless-steel finish. This finish is similar to a matte black or low gloss finish. We hope this information has been helpful, and if you have additional questions, please feel free to contact us again. Kind regards – Matthew@GEA

A:  Hi there; we hope that you are doing well! When washing china, we highly recommend using the “Light” wash cycle. For more information on this, we highly recommend checking out page 5 of this dishwasher’s Use and Care Manual: https://images.thdstatic.com/catalog/pdfImages/76/762e0a0a-ae31-41fb-9181-275f6c0e2f63.pdf. We hope this information has been helpful, and if you have additional questions please feel free to reach out to us. All the best – Matthew@GEA