Q:Does it come with the filter wrench or do you have to buy that separately.
by|Apr 26, 2024
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A: The cannister wrench for this filtration system is included. However, you will need two adjustable wrenches. If you'd like, you can view more on this on page 1 of the installation guide here: https://images.thdstatic.com/catalog/pdfImages/89/89b77610-4c5d-4853-9853-0046029a19b7.pdf. Thanks for checking with us and choosing GE Appliances for your home!
by|Apr 27, 2024
Q:WHAT MOLEL # FILTERS DOSE IT USE?
by|Apr 5, 2024
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A: It uses replacement filters FXHTC or FXHSC.
by|Apr 6, 2024
Q:WHICH POSITION SHOULD THE VALVE BE IN....WHEN I PUT IT INLINE, THE PRESSURE DROPS TO ZERO
by|Mar 23, 2024
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A: To direct the water flow through the filter, the control handle should be turned to the right. We recommend you review the diagram on pg. 2 of the Installation Instructions: https://images.thdstatic.com/catalog/pdfImages/89/89b77610-4c5d-4853-9853-0046029a19b7.pdf. If your water pressure is not correct, please consult with a local plumber or your water company.
by|Mar 26, 2024
Q:Is there a inlet and outlet marked on the unit and can it be reversed in case flow is from different direction
by|Mar 23, 2024
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A: The inlet for the incoming water supply for the filter is marked "IN". The inlet and outlet for this filter cannot be reversed. Please review the Installation Instructions for more details: https://images.thdstatic.com/catalog/pdfImages/89/89b77610-4c5d-4853-9853-0046029a19b7.pdf.
by|Mar 25, 2024
Q:Does this filter out asbestos?
by|Mar 4, 2024
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A: This model does not filter out asbestos. None of our whole house water filters have this capability.
by|Mar 5, 2024
Q:Does the filter remove Magnesium from the water?
by|Feb 26, 2024
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A: No, the FXHTC filter reduces sediment, chlorine taste, & odor in your water. To learn more, see the product page for the FXHTC filter, linked here: https://www.homedepot.com/p/GE-Whole-House-Replacement-Filter-FXHTC/100062565 -- The FXHSC filter reduces sediment, sand and rust. To learn more, see the product page for the FXHSC filter here: https://www.homedepot.com/p/GE-Universal-Whole-House-Replacement-Water-Filter-Cartridge-FXHSC/100041014
by|Feb 27, 2024
Q:My new home that has a GE GXWH40L Water Filtration Unit Installed. I purchased a new filter, followed the instructions to install, the Filter but can not get the glass to turn off in order to change filter
by|Feb 19, 2024
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A: We encourage you to contact our Innovations Team for assistance by calling 1-800-952-5039 (option 1) hours - 8-6 EST M-F.
by|Feb 22, 2024
Q:Can this be installed outside? I looked at the instructions but it did not say indoor or outdoor
by|Jan 19, 2024
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A: Hello there - As per the Installation Instructions (https://images.thdstatic.com/catalog/pdfImages/89/89b77610-4c5d-4853-9853-0046029a19b7.pdf), we do not recommend installation this filter in an outside location or anywhere it will be exposed to sunlight. We hope this information is helpful but let us know if you have any additional questions. Julia@GEAppliances