Questions and Answers for GE Whole House Water Filtration System

A:  I have pretty low water pressure where I installed this - not sure if it is 20 PSI or not but I am able to use 1/4" irrigation drip line and fittings without a pressure reducer on a separate watering project of mine. It works fine with my low pressure water supply and did not seem to reduce pressure at all upon installation.

A:  That's a great question. Yes, you can. It is a high-flow system with a 20 psi - 100 psi tolerance. Let us know if we can help with anything else. All the best.- Kianna@GEA

A:  Hello - We appreciate your interest in our filtration system. Great question. A filter is not included with this system. You will need to purchase either the FXHTC filter or FXHSC filter. We hope this helps! We're always here if you need anything. Take care, Shayla@GEA

A:  Hello - Thank you for reaching out; we'd love to help you! To determine the specific part that you need, we suggest checking out the parts list located on page four of the owner's manual here: https://images.thdstatic.com/catalog/pdfImages/f8/f814df36-c756-4f5a-9949-673b1e92d407.pdf. Afterward, you can contact our Parts Team at 1-877-959-8688 from Monday to Friday between 9 a.m. to 7 p.m. ET (closed on weekends). They will be more than happy to help you. Please don't hesitate to contact us if you need any further assistance. Have a wonderful day! -Shayla@GEA

A:  Hi there - thank you for taking the time to reach out to us. We checked the information for this model, and we can confirm that this filter should be installed before a water softener to assist with reducing sediments in the water supply. We hope this information was helpful, and please let us know if we can provide further assistance. Take care. - Pablo@GEA

A:  Hello - We appreciate your interest in our filtration system. Great question. This Whole House Filtration System does not remove fluoride. It is certified to reduce sediment, scale, dirt, and rust. We apologize for any inconvenience. You may find interest in our Under Sink Reverse Osmosis Water Filtration System model #GXRQ18NBN that removes fluoride! We're always here if you need anything. Take care, Shayla@GEA

A:  It is independent of a water softener. If all you need is whole house water filtering then install it by itself. If you need both whole house water filtering AND water softening then install them together. Because both devices go inline with your water source they will most likely be positioned near each other. I needed both whole house filtering and water softening so in my case both were installed at the same time.

A:  Hello - We appreciate your interest in our Whole House Water Filtration System. Great question! No, you do not have to install it with a water softener. Use it on a potable, safe-to-drink, home cold water supply. We recommend referencing page 1 of the installation instructions here: https://images.thdstatic.com/catalog/pdfImages/89/89b77610-4c5d-4853-9853-0046029a19b7.pdf. -- We hope this helps! Take care, Shayla@GEA

A:  Hello - We appreciate your interest in our water filter. Our whole house water filters remove sediment and chlorine taste & water. If you'd like lead removal, we recommend any of our under sink filtration systems such as model GXK185KBL or GX1S01R just to name a few. We hope this helps! Have a great day. -Shayla@GEA

A:  Hi there - we appreciate you reaching out to us with this question. We checked the information for this filtration system, and we can confirm that it reduces sediment, sand, and rust at the main water supply so there’s less build up inside water heaters, pipes, dishwashers and other appliances and fixtures. The system will also remove chlorine taste and odor, but it is not designed to remove iron. -- We will, however, share your question with our product and design teams for future consideration. -- We hope this information was helpful, and please let us know if there are other questions or concerns we can assist you with. Have a great one. - Pablo@GEA

A:  Thanks for checking with us! Yes, the mounting bracket is included. We hope this helps, and should you have any additional questions, please reach out to us!- Kianna@GEA

A:  Hello - We appreciate you taking the time to ask us this great question! This filter cannot go on the hot side of your water system. Please look at the instructions on page 1 of the installation guide here: https://images.thdstatic.com/catalog/pdfImages/89/89b77610-4c5d-4853-9853-0046029a19b7.pdf. The maximum temperature allowed for this unit is 100 degrees F. We hope this helps! Please let us know if you have additional questions. -Kacie@GEA