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Questions and Answers for Glacier Bay McClure 12 in. Rough In One-Piece 1.28 GPF Single Flush Elongated Toilet in White Seat Included

Internet #311774271

Model #N2420E-SF

Store SKU #1004867061

McClure 12 in. Rough In One-Piece 1.28 GPF Single Flush Elongated Toilet in White Seat Included
(3065)Questions & Answers (590)
  • 1-piece comfort height with 1.28 GPF Powerflush Flush Performance
  • QuickConnect easy installation system, no tools required
  • Includes slow-close toilet seat, wax ring and floor bolt set
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Questions & Answers

590Questions
caret
Q:Can you put commercial seat with no lid on this toilet?
by|Jul 10, 2024
1 Answer
Answer This Question

A:  Hello Scotty, As long as the hinge spacing from center to center is 5.5", there shouldn't be an issue. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

by|Jul 10, 2024
    caret
    Q:I bought this toilet 3 months ago and it’s suddenly stopped flushing. It will fill with water and partly drain but will not completely flush. Any tips to resolve this?
    by|Jul 4, 2024
    1 Answer
    Answer This Question

    A:  Hello Morgan, You might have a partial blockage in the line. One way to check is to pour a bucket of water into the bowl. If the water wells up then slowly drains, it could be a blockage. If the water goes down quick, then the line should be clear & there could be another underlying issue. Please call Customer Service at 1-855-434-5224 where one of our Representatives can assist you in going through troubleshooting techniques.

    by|Jul 27, 2024
      caret
      Q:Hello. My question to you is on the model # N2420-BISC. Would the seat on this model in biscuit have a soft close seat? I'm told only the toilet that is in white has the soft close feature seat also in white. Many thanks for your time here.
      by|Jun 29, 2024
      1 Answer
      Answer This Question

      A:  Hello BobT, This model was recently updated to also include a slow-close seat. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

      by|Jul 1, 2024
        caret
        Q:I need to replace The flush button on top of the toilet and I would like to know what size I should order.
        by|Jun 28, 2024
        1 Answer
        Answer This Question

        A:  Hello Gigi, For a replacement button you can get a Fluidmaster 800P-48GB, HD SKU# 1002765142. You can also contact Customer Service at 1-855-434-5224 where one of our Representatives can assist you in getting a new button.

        by|Jul 1, 2024
          caret
          Q:Is the seat a soft close?
          by|Jun 26, 2024
          1 Answer
          Answer This Question

          A:  Hello Shannon, This product is now supplied with a slow-close seat. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

          by|Jul 13, 2024
            1 found this answer helpful
            caret
            Q:Is the hardware included or sold separately?
            by|Jun 20, 2024
            1 Answer
            Answer This Question

            A:  Hello Debbie, The toilet comes with all the needed valves pre-installed within the tank. Also included are a seat & standard 1" thick wax ring with mounting hardware for the floor connection. One item not included is the water supply line to connect the toilet to the wall valve. This is due to the wall connection size varying depending on the wall valve that is being used. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

            by|Jun 24, 2024
              caret
              Q:What kind of quality is this for Home Depot? This toilet was installed April 2023 in our finished basement bathroom and rarely used. The flush button has corroded and the “chrome” has peeled off.
              by|Jun 16, 2024
              1 Answer
              Answer This Question

              A:  Hello Valued Customer, Please call Customer Service at 1-855-434-5224 where one of the Representatives can assist you.

              by|Jun 17, 2024
                caret
                Q:What is the height from the base of toilet to the top where the flush buttons are
                by|Jun 15, 2024
                1 Answer
                Answer This Question

                A:  Hello Penny, The overall height of the toilet is slightly over 28 inches. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

                by|Jun 17, 2024
                  caret
                  Q:Is this considered a handicap toilet
                  by|Jun 10, 2024
                  1 Answer
                  Answer This Question

                  A:  Hello Raven, Yes, The toilet is compliant with the applicable sections of the ADA standard. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

                  by|Jun 10, 2024
                    caret
                    Q:Can you provide installation? If so what is the cost?
                    by|Jun 8, 2024
                    1 Answer
                    Answer This Question

                    A:  Hello Joseph, Please contact the Pro desk at your local Home Depot to see what installation options are available.

                    by|Jun 11, 2024
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