A: Hello Kara, This is a floor mounted toilet. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 29, 2024
Q:Two questions: 1-How can I tell if a toilet meets the "EPA Sense" criteria? 2-Consumer Reports rates the Glacier Bay N2420, N2420E, N2428R-DF highly. Is the McClure in one of one of those lines?
by|Feb 28, 2024
1 Answer
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A: Hello Paul, This toilet meets the EPA WaterSense criteria & is found on the official listing. The listing can be found on the EPA WaterSense website at https://lookforwatersense.epa.gov/Product-Search-Results-Toilets.html. Look under brand name Glacier Bay. The McClure is model number N2420. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 28, 2024
Q:The distance between the mount holes of the cover and the edge of the cover? I want to know whether the bidet cover I purchased fits this toilet.
by|Feb 27, 2024
1 Answer
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A: Hello William, This is an elongated toilet, so the distance from the seat mounting hole centers to the front of the bowl is about 18.5". Also please note due to the contour of the tank front on most 1-pc toilet models, they do not have to required clearance for most bidet seats. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 28, 2024
Q:What bidet will work with this toilet? We bought a TOTO Washlet C-5 but it does not fit because the back of the toilet curves.
by|Feb 26, 2024
1 Answer
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A: I have a Brondell S1400 which I included pictures of. I have had it for 4 years. You can remove it with the push of a button and clean it and it slides and locks back into place!!
by|Mar 23, 2024
5 found this answer helpful
Q:This toilet can't properly sit flat on the floor with existing 1/2" tall ABS flange on top of finished floor - underside toilet cavity height dimension is only 1/2". Poor product design.
by|Feb 25, 2024
1 Answer
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A: Hello Starglow, Industry standard calls for toilets to have between 1/2" - 3/4" clearance on the underside of the bowl. This toilet's target measurement is 5/8". Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 26, 2024
Q:How do I adjust to get max flow
by|Feb 23, 2024
1 Answer
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A: Hello Terry, There are adjustments that can be made to the fill & flush valves, as well as other troubleshooting techniques, that could possibly improve the efficiency of the flush performance. Please call Customer Service at 1-855-434-5224 where one of our Representatives can assist you.
by|Jul 12, 2024
1 found this answer helpful
Q:Oh s it ADA compliant?
by|Feb 22, 2024
1 Answer
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A: Hello Valued Customer, Yes, The toilet is compliant with the applicable sections of the ADA standard. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 23, 2024
Q:Is the seat stable with no shifting when you sit on it? And the seat cover, is it sturdy or does it have give if you sit on the closed lid?
by|Feb 21, 2024
1 Answer
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A: Hello Mimi, The seat has rubberized mounts to help prevent it from shifting when sat upon. The lid is sturdy, though it is not meant to be a seat. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 21, 2024
Q:What is the distance from bolt cap to bolt cap?
by|Feb 20, 2024
2 Answers
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A: Hello Michael, The center to center distance is 6 inches. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Mar 20, 2024
A: Hello Michael, The distance from bolt cap center to bolt cap center is 6 inches. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.
by|Feb 23, 2024
Q:how tall is it to seat, and to top of tank?
by|Feb 16, 2024
1 Answer
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A: Hello Persis, The bowl (ceramic only) is around 16.5" tall. With the supplied seat installed the height will be about 17.5". The toilet is designed to be compliant with the ADA standard of bowl height between 17" - 19" with seat installed. The overall height to the top of the tank is around 28". Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.