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Questions and Answers for Glacier Bay McClure 12 inch Rough In One-Piece 1.1 GPF/1.6 GPF Dual Flush Elongated Toilet in White Seat Included

Internet #317676800

Model #N2420

Store SKU #1006587338

  • Delivers powerful, superior performance with two flush options
  • Seamless 1-piece design for easy cleaning
  • Slow-close seat to prevent slamming

Questions & Answers

1334Questions
caret
Q:Does the connect to the ground or wall?
by|Feb 29, 2024
1 Answer
Answer This Question

A:  Hello Kara, This is a floor mounted toilet. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

by|Feb 29, 2024
    caret
    Q:Two questions: 1-How can I tell if a toilet meets the "EPA Sense" criteria? 2-Consumer Reports rates the Glacier Bay N2420, N2420E, N2428R-DF highly. Is the McClure in one of one of those lines?
    by|Feb 28, 2024
    1 Answer
    Answer This Question

    A:  Hello Paul, This toilet meets the EPA WaterSense criteria & is found on the official listing. The listing can be found on the EPA WaterSense website at https://lookforwatersense.epa.gov/Product-Search-Results-Toilets.html. Look under brand name Glacier Bay. The McClure is model number N2420. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

    by|Feb 28, 2024
      caret
      Q:The distance between the mount holes of the cover and the edge of the cover? I want to know whether the bidet cover I purchased fits this toilet.
      by|Feb 27, 2024
      1 Answer
      Answer This Question

      A:  Hello William, This is an elongated toilet, so the distance from the seat mounting hole centers to the front of the bowl is about 18.5". Also please note due to the contour of the tank front on most 1-pc toilet models, they do not have to required clearance for most bidet seats. Should you have further comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

      by|Feb 28, 2024
        caret
        Q:What bidet will work with this toilet? We bought a TOTO Washlet C-5 but it does not fit because the back of the toilet curves.
        by|Feb 26, 2024
        1 Answer
        Answer This Question

        A:  I have a Brondell S1400 which I included pictures of. I have had it for 4 years. You can remove it with the push of a button and clean it and it slides and locks back into place!!

        by|Mar 23, 2024
          5 found this answer helpful
          caret
          Q:This toilet can't properly sit flat on the floor with existing 1/2" tall ABS flange on top of finished floor - underside toilet cavity height dimension is only 1/2". Poor product design.
          by|Feb 25, 2024
          1 Answer
          Answer This Question

          A:  Hello Starglow, Industry standard calls for toilets to have between 1/2" - 3/4" clearance on the underside of the bowl. This toilet's target measurement is 5/8". Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

          by|Feb 26, 2024
            caret
            Q:How do I adjust to get max flow
            by|Feb 23, 2024
            1 Answer
            Answer This Question

            A:  Hello Terry, There are adjustments that can be made to the fill & flush valves, as well as other troubleshooting techniques, that could possibly improve the efficiency of the flush performance. Please call Customer Service at 1-855-434-5224 where one of our Representatives can assist you.

            by|Jul 12, 2024
              1 found this answer helpful
              caret
              Q:Oh s it ADA compliant?
              by|Feb 22, 2024
              1 Answer
              Answer This Question

              A:  Hello Valued Customer, Yes, The toilet is compliant with the applicable sections of the ADA standard. Should you have further comment or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

              by|Feb 23, 2024
                caret
                Q:Is the seat stable with no shifting when you sit on it? And the seat cover, is it sturdy or does it have give if you sit on the closed lid?
                by|Feb 21, 2024
                1 Answer
                Answer This Question

                A:  Hello Mimi, The seat has rubberized mounts to help prevent it from shifting when sat upon. The lid is sturdy, though it is not meant to be a seat. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

                by|Feb 21, 2024
                  caret
                  Q:What is the distance from bolt cap to bolt cap?
                  by|Feb 20, 2024
                  2 Answers
                  Answer This Question

                  A:  Hello Michael, The center to center distance is 6 inches. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

                  by|Mar 20, 2024

                    A:  Hello Michael, The distance from bolt cap center to bolt cap center is 6 inches. Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

                    by|Feb 23, 2024
                      caret
                      Q:how tall is it to seat, and to top of tank?
                      by|Feb 16, 2024
                      1 Answer
                      Answer This Question

                      A:  Hello Persis, The bowl (ceramic only) is around 16.5" tall. With the supplied seat installed the height will be about 17.5". The toilet is designed to be compliant with the ADA standard of bowl height between 17" - 19" with seat installed. The overall height to the top of the tank is around 28". Should you have further questions, comments or need future assistance, please call Glacier Bay @ 1-855-434-5224 where one of our Customer Service Reps can assist you.

                      by|Mar 4, 2024
                        1 found this answer helpful

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