Q:Why does this say it has 4 steps, I only count two based on the photos? The to does not look like a step nor does it appear safe to stand on and support a 250 lbs adult.
by|Jun 26, 2023
1 Answer
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A: The Gorilla Ladders 4.5 ft. Aluminum Dual Platform Ladder with Project Bucket is designed with three steps. and two of them being platform steps. The platform steps give you 3x the standing area of a traditional stepladder and allow you to safely complete all your projects without hurting your feet.
by|Nov 5, 2023
4 found this answer helpful
Q:I?m a homeowner who will use the ladder for countless projects inside and outside of the house. I?m unsure whether to buy the aluminum or fiberglass for my purposes. What is recommended for someone like me? Thanks
by|May 30, 2023
2 Answers
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A: It depends on how exactly you will be using your ladder. If you have more questions, please contact our Gorilla Ladders customer service directly at 800-867-6763 or by email at support@gorillaladders.com
by|May 31, 2023
A: It depends entirely on your uses. If there are any projects near where the mains power comes into your home, like cleaning the gutters, then get a fiberglass ladder. Otherwise aluminum is better and won't rot like fiberglass.
by|Dec 10, 2023
3 found this answer helpful
Q:How do I return an item I purchase
by|May 30, 2023
1 Answer
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A: Please contact your local Home Depot for the return policy.
by|May 30, 2023
Q:Can I use this ladder to go on my artic in my walk in closet to change the filter ?
by|Apr 26, 2023
4 Answers
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A: Depending on the height of your ceiling, in most cases yes.
by|Apr 4, 2024
7 found this answer helpful
A: This is a great ladder. You can use it in a safe manner for any job requiring a ladder
by|Jul 4, 2023
6 found this answer helpful
A: Please refer to the proper use and safety instructions found on the ladder, when deciding if this ladder should be used for your project.
by|Jul 4, 2023
7 found this answer helpful
A: It all depends on high your ceiling is in your closet and how tall you are.
by|Oct 15, 2023
6 found this answer helpful
Q:Is this an outdoor ladder?
by|Apr 9, 2023
1 Answer
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A: Please follow the guidelines/instructions from the warning labels found on the ladder. Please contact our Gorilla Ladders customer service directly at 800-867-6763 or by email at support@gorillaladders.com with any questions.
by|May 22, 2023
13 found this answer helpful
Q:How can i get a replacement accessory tray for my gorilla ladder
by|Mar 12, 2023
1 Answer
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A: Please contact our Gorilla Ladders customer service directly at 800-867-6763 or by email at support@gorillaladders.com
by|May 22, 2023
18 found this answer helpful
Q:Is this ladder easy to pull apart for use? My current ladder takes some strength to pull open for use. Thanks.
by|Feb 21, 2023
6 Answers
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A: Yes, it is hard to pull apart, however for me it more than worth it. Wide steps make me feel secure. it is great for painting Use mine whenever I need a ladder.
by|Apr 4, 2024
19 found this answer helpful
A: Yes, it is fairly easy to set up.
by|Apr 4, 2024
16 found this answer helpful
A: No not really . It is easy to open for me.
by|Apr 4, 2024
15 found this answer helpful
A: Super easy to open, doesn’t take much strength or pressure at all to open ladder.
by|Apr 4, 2024
15 found this answer helpful
A: The Pro-Grade aluminum construction is lightweight, and the unique design allows the ladder to be quickly and safely opened or closed with one hand.
by|Apr 4, 2024
14 found this answer helpful
A: Nicest step ladder I have ever had and it is light and easy to open and close....
by|Apr 4, 2024
16 found this answer helpful
Q:Can you place a gallon can of paint in the holding tray and will it hold the weight of the gallon of paint?
by|Feb 8, 2023
1 Answer
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A: The measurements of the tray are 8x15, so a paint can will fit and hold the weight.
by|May 26, 2024
22 found this answer helpful
Q:Where is it made
by|Jan 31, 2023
1 Answer
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A: This ladder is manufactured in China.
by|Sep 7, 2023
17 found this answer helpful
Q:Removed zipties but bucket is attached to legs and I can't pry it out
by|Jan 23, 2023
4 Answers
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A: You need to lift up on it and if it's "stuck" a little hit on the bottom of it should release it.
by|Apr 4, 2024
19 found this answer helpful
A: Good Morning, This bucket lifts up and then pops out.
by|Apr 4, 2024
21 found this answer helpful
A: Tap the tray from the bottom upwards to loosen it from the pins. Then you pull it off the pins.
by|Jun 2, 2024
21 found this answer helpful
A: First time removal is difficult. With ladder laying flat on floor, I used a rubber mallet to gently tap on the inside top at each side until it moved toward the ladder top. After that, it slipped on and off the holding pins easily.