Questions and Answers for HDX Long-Life Exterior In-Line Refrigerator/Ice-Maker Water Filter

A:  It can be mounted either way since it works with the pressure of water. I have mine horizontally by the way. hope this helps.

A:  We suggest mounting this horizontally. Please call our tech line at 800-247-1087 if you would like help troubleshooting.

A:  Replaced a prior long-life filter- horizontal mount fine - you may want to secure with ties/brackets so water connections do not loosen over time due to movement.

A:  Yes but I suggest horizontally.

A:  Appears to be able to be mounted either way, as long as the hose is flexible and no bending occurs near the connections, and in general, the hose is not twisted.

A:  Yes it is a good idea I put a 3 year filter in the back but I still change the filter inside every 6 months

A:  That IS exactly why I purchased and installed it. I am no plumber but I was told to leave my refrigerator filter in until the flow became restricted, then replace. So it doesn't eliminat the in fridge filters but my assumption is they will last much much longer.

A:  I do the same thing this makes the other filter last longer-- I will only use the HDX for about 3 1/2 years then change it out

A:  Your fridge probably has an easily accessible line to a water source, so unless your fridge manual specifically states your plan shouldn't be tried, it appears it would work.

A:  Sounds excellent. The pressure into your fridge shall be a little lower.

A:  There were brass fittings on the one I purchased. The packaging is clear so you should be able to see them (I bought in store)

A:  It comes with Easy to install with a 1/4 in. compression (Brass) and push-to-connect fittings for plastic or copper water lines

A:  The filter comes with 2 quick connect brass connectors that you can pull out by pressing down on the plastic collar. Most everybody uses 1/4 inch OD poly line now days for a new install it is more flexible and last for years and is cheaper than copper. The fittings in this filter are called push to connect fittings.

A:  Thank you for your inquiry. This filter does include both 1/4 inch compression and push to connect fittings with the filter.

A:  Yes, includes activated carbon for chlorine taste and odor removal.

A:  Yes; and that is what our ancestors invented hundreds of years ago!

A:  "This filter is made to last five years and is NSF certified under Ecodyne Water Systems to ensure reduction of sediment as well as chlorine taste and odor." The only known possible way to reduce chlorine taste and odor in a self contained filter is with activated carbon. (e.g. Charcoal).

A:  Yes.

A:  No. It is to clean out the lose carbon dust. Once it is clear, you can stop.

A:  Not if you don't care about having potential filter particles from the manufacturing process in your ice? Yes, it is highly recommended!

A:  According to the instructions you should just to get the small particles and clean out the filter. hope this helps.

A:  It does not hurt. During the manufacturing process there my be microscopic plastic particles from the filter casing or perhaps any other dust. Then while installing you may have introduced some contaminants. It is common sense to play safe and flush. Should you be satisfy with a five minutes flush is OK.

A:  Yes, it asks you to do this in the installation instructions.

A:  The filter should be mounted vertically.

A:  Either way is fine.

A:  No; you can do it at your convenience.

A:  No it does not matters

A:  As long as the arrow points to the appliance like a refrigerator, or a water fountain. It does not matter if it is horizontal or vertical

A:  100%

A:  As a consumer , I really do appreciate the filtered water over the tap water. It's very hard for me to drink the tap water. The filtered water has no odor or bad taste; it is crisp and clean.

A:  Thank you for your inquiry. No, this filter is designed to reduce sediment as well as chlorine taste & odor. It is not designed to reduce calcium.

A:  Sure, you can use.

A:  I do not think soluble minerals can be removed. Yet suspended minerals should be removed. Regardless, is an excellent pre filter.

A:  Under 10 GPMs definitely. 1/4-inch connection and typical city water pressures do not provide for more.

A:  Given the 1/4 inch connection and typical city water pressure, under 10 GPMs.

A:  Excellent question! I could not find the range in the literature. Yet, most potable water systems deliver between 20 and 30 PSIG. The product is intended for household uses.

A:  Thank you for your inquiry. The pressure range is 30-125 psi.

A:  5 microns, which is very tiny.

A:  Most of the time, unless otherwise reported, the tap water is drinkable. It may have some sediments and odour or chlorine taste. This filter is to to ensure the reduction of sediment as well as chlorine taste and odour, from the tap water. So, this is just to enjoy the city water with more pleasure.!

A:  Thank you for your inquiry. This filter is not certified to reduce salmonella but it is certified to reduce sediment and chlorine taste & odor.