Q:I mounted the plate and hung the lights but they're not coming on. What did I do wrong
by|May 15, 2023
1 Answer
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A: Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
by|May 15, 2023
Q:Can this product be connected to existing string to extend lighting?
by|May 3, 2023
1 Answer
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A: Thank you for your question, these can not connect or be daisy chained to other light sources.
by|May 3, 2023
Q:The box says dusk to dawn or manual but there is no switch for manually turning them on
by|Apr 16, 2023
3 Answers
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A: There is no toggle. Only a button
by|Aug 1, 2023
1 found this answer helpful
A: Thank you for your feedback. The Solar Panel (DD) has a built in timer.
Toggle Right - Auto On: Turn On at dusk
by|May 30, 2023
2 found this answer helpful
A: There is no toggle or switch on this unit. I twill only come on at dusk
by|May 30, 2023
1 found this answer helpful
Q:How much lumens does these lights have? I need to know how bright they are.
by|Apr 12, 2023
1 Answer
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A: Thank you for your question, this item is 15 Lumens per bulb.
by|Apr 12, 2023
Q:Where may I find replacement batteries? Thank you
by|Mar 22, 2023
2 Answers
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A: Where can I purchase replacement batteries that have worn out?
by|Aug 19, 2024
A: Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
by|May 20, 2023
1 found this answer helpful
Q:How can I order replacement bulbs?
by|Feb 20, 2023
2 Answers
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A: I have been in line with the customer support. They are no help, they referred me to the manufacturer Feit.
by|Jun 13, 2024
A: Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
by|May 15, 2024
1 found this answer helpful
Q:I accidentally broke a plastic piece that screws the solar panel into the included roof mount holder. Is there anyway to purchase or find a replacement piece?
by|Feb 12, 2023
1 Answer
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A: Thank you for your feedback, we are sorry to hear about the issue with your product, at your convenience feel free to submit a warranty replacement request with our Customer Service Team at 1-855-HD-HAMPTON or visit www.hamptonbay.com.
by|Feb 14, 2023
Q:with these solar powered light string can you add additional solar light strings to them
by|Jan 22, 2023
3 Answers
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A: I believe 3-4 sets can be connected together. I only have one, but I did see an adaptor on the end that can be removed to plug in another set.
by|May 7, 2023
1 found this answer helpful
A: Yes
by|Apr 17, 2023
A: Thank you for your question. Each strand has a solar panel and cannot be combined on the same panel. Each panel is constructed to power just a single strand.
by|Mar 29, 2023
2 found this answer helpful
Q:Is there more than one power battery light. I need a brighter ligh.
by|Jan 5, 2023
2 Answers
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A: Thank you for your question, these units are not battery operated.
by|Apr 13, 2023
A: No, this set is for mood lighting while entertaining, it is not designed to be used as a work light.
Mike
by|Jan 6, 2023
Q:Are these led string lights being discontinued?
by|Dec 29, 2022
1 Answer
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A: Thank you for your question. These string lights are still available.