Q:What is the difference between this multifunction function showerhead and your single function showerhead?
by|Jan 21, 2023
1 Answer
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A: Hi Brian, this is Lisa with Kohler Co. I am glad to answer your question. The multifunction handshower will have 3 different spray options - wide coverage, intense drenching, or targeted. The single-function handshower will have 1 spray option only - wide coverage. Thank you for choosing Kohler.
by|Jan 23, 2023
Q:What is the input water source?
by|Nov 8, 2022
1 Answer
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A: Hello Art, this is Keisha with Kohler Co. I am happy to assist with your question. K-98362 requires a wall supply. This product will output 2.0 gallons per minute. Thank you for choosing Kohler.
by|Nov 8, 2022
Q:Do you manufacture a product like this that is all metal?
by|Nov 3, 2022
1 Answer
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A: Hi Virginia, this is Sarah with Kohler Customer Service. I am glad to address your question. We do not offer a handshower which is made entirely of metal. Thank you for choosing Kohler.
by|Nov 4, 2022
Q:Hi , can I install this on a wall with tiles? Also, is the screw long enough to pose a risk of poking a hole in the water pipes behind the drywall? Do I need to worry about that? Thank you.
by|Oct 17, 2022
1 Answer
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A: weiyi, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-98362-CP would be able to be installed with tile walls. There should be no concerns with the mounting hardware coming in contact with the piping in your wall. Thank you for choosing Kohler.
by|Oct 18, 2022
Q:Model #K-98362-BN
I need a on/off/temp control and valve to match this 3-spray shower head.
What do you suggest? Also, please provide valve model #'s and any other parts necessary to make this work.
by|Oct 19, 2021
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The valve K-8304 is commonly used. Also needed is a handle trim kit for the valve and a supply elbow to hook the hose up to. Thank you for choosing Kohler.
by|Oct 19, 2021
Q:Can you adjust the angle of the bracket of the showerhead to angle it down and use as a regular showerhead?
by|Aug 5, 2020
2 Answers
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A: Yes
by|Aug 7, 2020
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The handshower bracket swivels 45° which would position the face of the handshower close to horizontal. Thank you for choosing Kohler.
by|Aug 18, 2020
Q:What materials are used in this item's manufacture? Is this strictly a plastic unit, are all parts metal, or is it a mix? Thanks for your response.
by|Jun 14, 2020
2 Answers
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A: Only the slide bar is metal
by|Nov 3, 2022
1 found this answer helpful
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The Awaken has a mixture of components of different materials which include metal and plastic. Thank you for choosing Kohler.
by|Nov 3, 2022
1 found this answer helpful
Q:Just want to replace my fixed fixture
by|Oct 28, 2019
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The three sprays are wide coverage, intense drenching, and targeted spray. Thank you for choosing KOHLER.