Questions and Answers for KOHLER Highline Arc 12in. Rough In 2-Piece 1.28 GFP Single Flush Elongated Chair Height Toilet in Biscuit with Soft Close Seat
Q:do these biscuit toilets come with new supply lines??
by|Aug 24, 2024
1 Answer
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A: Hi 93222, this is Sarah with Kohler Customer Service. I am glad to address your question. This toilet does not include the supply line. This is sold separately. Thank you for choosing Kohler.
by|Aug 26, 2024
Q:Does toilet come with a Soft close seat?
by|Aug 22, 2024
1 Answer
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A: Hi Katl, this is Vikrant with Kohler Customer Service. I am glad to address your question. Yes, this toilet comes with a soft close seat. Thank you for choosing Kohler.
by|Aug 23, 2024
Q:Brank new toilet. Toilet seat squeaks when you sit down and when you get up. What is the problem
by|Aug 22, 2024
1 Answer
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A: BS525, my name is Jessica with Kohler Customer Service. We are sorry to hear of this and would like to connect with you to further assist. Please contact our Customer Care Center at 1-800-4Kohler (1-800-456-4537). Thank you for choosing Kohler.
by|Aug 22, 2024
Q:How do I find out what parts I need to install new toilet?
by|Aug 22, 2024
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A: Barbara, this is Paige with Kohler Customer Service. I am happy to answer your question. The K-78279 Highline Arc Complete Solution toilet comes with everything needed for installation aside from the supply line. Thank you for choosing Kohler.
by|Aug 22, 2024
Q:what is the dimensions of the toilet seat?
by|Aug 22, 2024
1 Answer
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A: Hi Gina, this is Autumn with Kohler Customer Service. I am glad to address your question. The K-22203-* is included with the toilet. Please reference the specification sheet for all of the measurements: https://tinyurl.com/3v7ayj2u. Thank you for choosing Kohler.
by|Aug 30, 2024
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Q:The overall length is the same for both the 10” and 12” rough in toilets?
by|Aug 21, 2024
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A: Hi Jimm, this is Autumn with Kohler Customer Service. I am glad to address your question. The overall length on both the 10" and 12" rough ins will be 29-9/16". Thank you for choosing Kohler.
by|Aug 22, 2024
Q:Does Kohler make an extra tall toilet (19” or 21” from floor to seat rim) that is ROUND not elongated?? Thank you!
by|Aug 18, 2024
1 Answer
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A: Hello Paul, this is Lisa with Kohler Co. I am happy to answer your question. At this time, we do not offer a round-front toilet bowl in our extra-high toilet bowl models. Thank you for choosing Kohler.
by|Aug 23, 2024
Q:What size supply line or model # needed for this toilet?
by|Aug 17, 2024
1 Answer
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A: Hello Tommy, this is Lisa with Kohler Co. I am happy to assist with your question. A 3/8" NPT water supply is needed to connect to 7/8” flexible supply hose for the toilet. Thank you for choosing Kohler.
by|Aug 19, 2024
Q:What is the size of the gap between the wall and the back of the toilet? Or the toal distance between the wall and the front most part of the toilet.
by|Aug 16, 2024
2 Answers
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A: John, this is Sarah with Kohler Customer Service. I am glad to address your question. The gap between the back of the tank and the wall is 7/8". The overall depth from the wall to the front of the bowl is 28-3/8". Thank you for choosing Kohler.
by|Aug 18, 2024
A: 0.75" according to the design spec document at Kohler
by|Aug 16, 2024
Q:What model do you suggest for a SUPER FLUSH?
by|Aug 13, 2024
1 Answer
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A: Janet, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. K-78279-0 has the Class Five Flushing Technology. If you are looking for the strongest flushing technology, the Pressure Lite K-3493 would be the correct model. Thank you for choosing Kohler.