Q:Is this seat compatible with a Kohler San Succi elongated bowl toilet?
by|Apr 16, 2020
2 Answers
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A: I don't know. I do know that Kohler will answer tour product-specific inquiry on the Kohler website.
by|Apr 17, 2020
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) for assistance with your question. Thank you for choosing Kohler.
by|Apr 17, 2020
Q:What toilets are compatible
by|Apr 15, 2020
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Please call our Customer Care Center at 1-800-456-4537 (M-F, 8am-5pm CST) so we may assist you with your question. Thank you for choosing Kohler.
by|Apr 15, 2020
Q:When will the Novita BH-93 be available again?
by|Apr 7, 2020
1 Answer
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A: Phil, my name is Jessica with Kohler Customer Service. I am happy to assist with your inquiry. Please work with your local Home Depot for availability of BH93-N0. Thank you for choosing Kohler.
by|Apr 8, 2020
Q:Does this work with a Kohler Cimarron Model # K-15409-0 - Round toilet?
https://www.homedepot.com/p/KOHLER-Cimarron-Complete-Solution-2-Piece-1-28-GPF-Single-Flush-Round-Toilet-in-White-Seat-Included-K-15409-0/203014123
by|Mar 14, 2020
1 Answer
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the spec sheet for the Novita round seat: https://static1.squarespace.com/static/59bfe45abce1769be9ea1210/t/5af0687b03ce64e6ea55093f/1525704828187/BN330S+Spec+Sheet.pdf page two shows the dimensions needed on the toilet to install this seat. Thank you for choosing Kohler.
by|Mar 18, 2020
1 found this answer helpful
Q:Is the hole opening the same size in the elongated and round model?
by|Feb 15, 2020
2 Answers
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A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The ring opening on the elongated seat Novita K-BH90-N0 is 11-15/16" x 8-1/8". The ring opening on the round-front seat Novita BH93-N0 is 10-13/16" x 8-1/8". Thank you for choosing Kohler.
by|Feb 17, 2020
A: No
by|Mar 8, 2020
Q:Some websites say the warranty is one year, others say it is three years. Any clarification available? Also who does the warranty work, Kohler or Novita?
by|Nov 29, 2019
2 Answers
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A: Bought mine on line when the crisis began. My electrician installed the plug and my plumber installed the seat yesterday. Love it. Wish I did this a long time ago.
by|Aug 4, 2020
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. Here is a link to the Novita Homeowners Guide: https://bit.ly/33HY1VN Page 15 shows the warranty information; it is three years. Thank you for choosing KOHLER.
by|May 2, 2023
1 found this answer helpful
Q:1. Does this model heat water via a tank, or is it an 'endless warm water' type? is there a short burst of cold water before the warm water kicks in?
2. I the lid 'sittable'?
3. What kind of self-cleaning feature does this have? silver ion / UV light, etc
4. lastly, I've heard some models are noisy, with gears, fans, beeps, etc. How does this compare?
by|Oct 30, 2019
3 Answers
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A: this model has an endless warm water supply
by|Apr 18, 2020
1 found this answer helpful
A: tankless!
by|Apr 18, 2020
1 found this answer helpful
A: Hello Hootch, my name is Kassi with Kohler Co. I'd be glad to answer your question. The BH-90 cleansing toilet seat has a hybrid heater technology which provides instant and unlimited warm water for consistent comfort.While the toilet seat is made of plastic, you should have no concerns in its performance. All Kohler products are manufactured to the same high quality of standards. I would not recommend to sit on the cover of the cleansing seat. The spray wand and filter would be cleaned manually. This cleansing seat does offer an air dryer as well as a deodorizer. You will hear a fan turn on. This fan will off automatically after 1 minute of you leaving the seat. Here is a link to the Homeowner's guide that shows how to operate the seat: http://bit.ly/2BYQRRU
Thank you for choosing KOHLER.
by|Mar 16, 2020
1 found this answer helpful
Q:I am buying a new toilet, what toilets would you recomend that will fit the Novita BH90 bidet seat?
by|Oct 19, 2019
2 Answers
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A: I have a one-piece Kohler and it fits... but not perfectly.
by|Mar 8, 2020
A: Hello, this is Sarah with Kohler Customer Service. I'm glad to address your question. This Novita bidet seat will fit most elongated toilets. Here is a link to the dimensions necessary for checking fit: https://bit.ly/2P7RgZQ. We suggest pairing this seat with the Kohler K-3609 Cimarron Comfort Height two-piece toilet. Thank you for choosing KOHLER.
by|Apr 12, 2021
1 found this answer helpful
Q:can you sit on the lid ? I know some bidets do not recommend it.
by|Oct 17, 2019
2 Answers
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A: I don't sit on the cover and advise you not to... especially if your weight is greater than 155 pounds (70 kg). Definitely do not stand on it! It's plastic!
by|Mar 8, 2020
A: Hello, this is Sarah with Kohler Customer Service. I'm glad to address your question. Our toilet seat lids can bear weight if the user chooses to sit on top. Thank you for choosing KOHLER.
by|Oct 17, 2019
Q:Is this hardwired or is there a plug?
by|Aug 9, 2019
3 Answers
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A: Yes, there is a plug
by|Aug 9, 2019
A: There is a plug!
by|Apr 16, 2020
A: Hi, this is Laura with Kohler Co. I am happy to assist you with your question. The seat is not hard-wired; there is a plug to plug it in. Thank you for choosing KOHLER.