Questions and Answers for KRAUS Oletto Pull-Down Single Handle Kitchen Faucet in Spot Free Stainless Steel

A:  Hi Jessi, The deck plate included with our KPF-2620 offers dimensions of: 10 1/4" Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions. Thank you for reaching out.

A:  Hello, thanks for reaching out, yes this faucet is, you can find more information here: https://plm.iapmo.org/pld#/certificate/2616/758 Feel free to give us a call at 1-800-775-0703 or email, chat or text us if you ahve any other questions.

A:  The action is smooth and free. It's one of the things I really like about this product.

A:  Hi Ryan, Thanks for reaching out to us. Our KPF-2620 operates the same way as we offer a smart handle design. The handle will be pulled away from the faucet to the right to turn it on for a cold start. The temperature will also gradually heat up as the handle is pulled towards you. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com and with any additional questions. Happy to assist. Thank you for reaching out.

A:  Hi AB232323, we are sorry to hear that your set screw. Please contact our customer service department at 1-800- 775-0703 or by email at CustomerService@KrausUSA.com so we can replace it asap.

A:  The delivery came on time and we were able to install it with a breeze. Very sleek design and goes well with Kraus liquid detergent dispenser.

A:  Brushed gold.

A:  More of a yellow gold

A:  it's in the middle since it has a matte finish. But definitely closer to yellow gold

A:  Hello, thanks for your interest in our faucets. We would be happy to see about how we can get you a better look at this finish. Please feel free to give us a call at 1-800-775-0703 or email, chat, or text us so we can look into it.

A:  Hi Bekah, thanks for your question, the finish on this is a brushed gold, similar in appearance to the stainless steel finish.

A:  Thanks for your question, unfortunately there is no way to stop the handle from going back, but the spout has a 360 degree swivel so you could reposition the handle to the center of the faucet instead of left hand or right hand sides.

A:  No it can not. I will saw the back swing is about 30%. Maybe ½ inch past the back edge of the sink.

A:  Hi JPM, We can provide cartridges directly under warranty should you need one. Please feel free to contact us at 800-775-0703 or email us at customerservice@kraususa.com and let us know if you have any additional questions. Best regards, Mike Kraus USA

A:  Hi Novice, Thanks for reaching out to us. Yes, our KPF-2620 requires a standard 1 3/8" diameter hole for installation and would work with any faucet hole in a sink this size. Hope this helps. Please feel free to contact us at 800-775-0703 or email us at customerservice@kraususa.com and let us know if you have any additional questions. Best regards, Mike Kraus USA

A:  Hi LoCo, The included deck plate measures: 10.25” Hope this helps. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions. Happy to assist. Best, Mike Kraus USA