Questions and Answers for KRAUS Coletto Single Handle Pull Down Sprayer Kitchen Faucet with QuickDock Top Mount Installation Assembly in Matte Black

A:  Thank you for question! We can certainly assist you with that. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com to order any parts, including the Cartridge.

A:  Hello Joy, I am happy to answer your questions. We can confirm the Spot Free Stainless steel is not shiny and more of a brushed finish. Please contact us directly by phone at 1-800-775-0703 or by email at CustomerService@kraususa.com with any further questions or concerns.

A:  Hi Chris, Thank you for your interest in our kitchen faucet! I can answer that for you. This model faucet has a handle that moves down and forward only, the handle should be installed on the left for front side of the faucet for this reason. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hello Vickie, Thank you for your inquiry, I can answer that for you. This is a listing for the kitchen faucet KPF-2654BG, and only the faucet. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  GENERAL CLEANING For general maintenance, periodically clean the faucet with your choice of cleaner from the “Products to Consider” section below. We recommend spot-testing any new cleaner on a hidden area of your faucet before applying it to the entire surface. All cleaners should be rinsed off thoroughly with water immediately after cleaning your faucet. HARD WATER SOLUTIONS & DEEP CLEANING To prevent the buildup of water spots, rinse and wipe your faucet thoroughly with a damp cloth, then pat dry with a microfiber cleaning cloth for optimal results. THINGS TO AVOID • DO NOT use cleaners containing any abrasive powders, bleach, ammonia, alcohol, vinegar, or chlorine. • DO NOT use abrasive pads, steel wool, or wire brushes when cleaning the faucet. PRODUCTS TO CONSIDER • Fantastik® Antibacterial Heavy Duty Cleaner • Green Works® All-Purpose Cleaner • Green Works® Glass Cleaner • Windex® Original Glass Cleaner • Soft microfiber cloth • Sponge Please visit our Care and Cleaning Guide on our website for additional information.

A:  Hello Chris, Thank you for your interest in our kitchen faucet! I can answer that for you. This model faucet does include a deck plate and has a two part system, the bottom part provides a water tight seal against the mounting surface. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Leslie, Thank you for reaching out, this model faucet is not a motion sensor faucet, however you may be interested in the model KSF-2631. There is a switch function on the control back that allows for manual operation only. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.

A:  Hi Stacey, Thank you for your interest in our kitchen faucet! I can answer your inquiry. Yes, our faucet has a high quality Brushed Brass Finish and is also covered under our limited lifetime warranty. Please feel free to reach out to us at 800-775-0703 or via email at customerservice@kraususa.com with any additional questions.