Questions and Answers for undefined

A:  Hello HomeDepotCustomer - Thank you for your inquiry! The dimensions of each of the (3) main cooking grids are as follows: 18.819” L x 10.433” W x 0.591” H Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  So, what you're saying is the depth is 18.819" Deep by 31.299" wide for the total grill grate measurements, which is often rounded up to 19 x 31.5. By those numbers, then there are 5 burners in the width of 31.5" of cooking space. Right? Making Sure

A:  Hello VChan - Thank you for your inquiry! Those orifices are included in a plastic bag that is packaged with the grill manuals. If the grill was preassembled at Home Depot, they might have been pulled out from the packaging by the assembly team. If you need further assistance, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hi Legendary. Thank you for your question. I did not see a picture taken from the front, however there is a picture showing a see thru picture showing the insides and the back of the BBQ. https://www.homedepot.com/p/KitchenAid-6-Burner-Dual-Chamber-Propane-Gas-Grill-in-Stainless-Steel-with-Side-Burner-720-0826E/304117434#overlay Please let us know if we can be of further assistance. Rick_HD_OC

A:  The back of this grill is totally enclosed.

A:  Hello Legendary - Thank you for your inquiry! The back of this grill is fully enclosed. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Yes, mostly totally enclosed except for a few vents. I have a picture of the back of mine

A:  Hello Donw - Thank you for your inquiry! This grill is setup to use a standard 20 lb propane gas tank for fuel, however, you can convert it to natural gas use. You would need an additional KitchenAid Natural Gas Conversion Kit model #710-0003 to complete the conversion to natural gas: https://www.homedepot.com/p/KitchenAid-Natural-Gas-Conversion-Kit-710-0003/204268072 Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  On the Kitchen Aid website it says that it can be converted. The website is kitchenaidgrills.com But don't look at the MSRP you will feel a bit ripped off by Home Depot but I can't find it cheaper. Ours is 6 years old and love it

A:  Hello MrMike - Thank you for your inquiry! The width of the grill without the shelves is approximately 45.05". Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello John - Thank you for your inquiry! Lava rocks are not needed or recommended as this grill is designed to be used with flame tamers to evenly heat the grill. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Mandy - Thank you for your inquiry! You can find the assembly instructions here or feel free to reach out to our technical support department for additional help: https://images.thdstatic.com/catalog/pdfImages/d2/d28f3bda-194c-46d1-bec6-a21d9142dfe4.pdf Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Larry - Thank you for your inquiry! Stainless Steel wrapped is where a steel core is wrapped or covered with an outer stainless steel material. Should you have additional questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Carlos - Thank you for your inquiry! For further information, please contact either your local Home Depot store or HomeDepot.com Online Customer Support so that they can check with their distribution center to check for availability. You can also use the Notify Me option on the grill product page to be notified when the item comes back into stock. Should you have additional product questions, please feel free to reach out to us at 800-913-8999 or wecare@nexgrill.com. Thank you again for your inquiry and Happy Grilling from all of us at The Grill Services!

A:  Hello Jennthia, this is Roland. Thank you for your inquiry! This grill is currently out of stock online but please check with your local Home Depot stores as they can check with their distribution centers for updates on availability. Should you have additional questions or need parts, please feel free to reach out to us at 800-913-8999. Thank you again from all of us at The Grill Services!

A:  730-0826e