Questions and Answers for LG 30 in. W 20 cu. ft. Top Freezer Refrigerator w/ Multi-Air Flow and Reversible Door in White, ENERGY STAR

A:  Hello there. Thank you for your inquiry regarding the LG model LTCS20020W refrigerator and how to open it. The LG LTCS20020W refrigerator typically has a recessed handle design. The handle is integrated into the top of the refrigerator door, usually near the right-hand side. To open the refrigerator, you would grasp the handle and pull the door open towards you. If you're having trouble locating the handle or if there's anything else you'd like to know about this model, please send us a private message on Social Media @LGUSSupport. We're here to assist you further. Thank you for reaching out. —Mau

A:  Hi there. The LTCS20020S model is not specifically designed for outdoor or unheated garage use. Keeping it outdoors or in a cold garage during winter can affect its performance and efficiency, as refrigerators are designed to operate within certain temperature ranges. For optimal performance and to prevent potential issues, it’s best to keep the refrigerator in a climate-controlled environment. If you need further assistance or have other questions, please send us a private message on Social Media @LGUSSupport. Our team is here to help! —Renzo

A:  Hello there. The LG model LTCS20020S refrigerator is not designed to be kept outdoors, especially in winter conditions such as in a garage. Refrigerators require controlled environments to operate efficiently and maintain safe food storage temperatures. Exposure to cold temperatures below freezing can impact the refrigerator's performance, potentially causing it to work harder or struggle to maintain consistent temperatures. If you must place the refrigerator in a garage, ensure the area is well-insulated and consider using additional temperature regulation devices to mitigate extreme cold. If you have any specific questions or if you need further assistance, please send us a private message on Social Media @LGUSSupport. Thank you for reaching out. —Mau

A:  Hi there! The LG Top Freezer Refrigerator model LTCS20020W typically comes with a manufacturer's warranty of 1 year for parts and labor. This warranty covers any defects in materials or workmanship under normal use. Service is included during this period if the refrigerator requires repair due to a covered issue. However, it's always a good idea to check the warranty documentation specific to your purchase or contact LG Customer Support for the most accurate and detailed information regarding your warranty coverage. If you have more questions or need assistance with your appliance, please send us a private message on Social Media @LGUSSupport. Our team is here to help. We appreciate your patience. —Renzo

A:  Hello, Ignacio. Thank you for reaching out to us. The LG Refrigerator model LTCS20020S is compatible with an ice maker, which can be purchased and installed separately. If you need the specific part number or further assistance, please send us a private message on our social media platform via @LGUSSupport. We appreciate your patience. ^Sam

A:  Hi! Thank you for reaching out. Yes, the shelf in the freezer of the LG Refrigerator model LTCS20020W is removable. This allows for flexibility in organizing your freezer space according to your needs. If you have any more questions or need further assistance, please send us a private message on our social media platform via @LGUSSupport. We're here to help! ^Sam

A:  Hello there. Thank you for your inquiry about the LG refrigerator model LTCS20020S. The side exterior color of this model is platinum silver. If you have any more questions or if there's anything else we can assist you with, please feel free to send us a private message on Social Media @LGUSSupport. We're here to help! —Renzo

A:  Hello Maria. Thank you for your question about the LG Refrigerator model LTCS20020S. Yes, this refrigerator does come equipped with a light in the freezer compartment. The light helps illuminate the contents of the freezer for better visibility when accessing items. If you have any further questions or need additional information about this model, please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to assist you further. ^Sam

A:  Thank you for reaching us regarding LG Refrigerator. Yes, there is an ice maker kit available for the LG LTCS20020S top freezer refrigerator. The compatible ice maker kit is the LG LK65C. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LTCS20020S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris