Questions and Answers for LG 7,000 BTU (12,000 BTU ASHRAE) 115V Portable Air Conditioner Cools 300 Sq. Ft. with Dehumidifier in White

A:  Hi there! Yes, the LG LP0624WFR portable air conditioner requires the exhaust hose to be connected and vented through a window or another opening. The hose helps to expel hot air from the unit, ensuring it operates efficiently. If you have more questions or need additional assistance, please send us a private message on Social Media @LGUSSupport. We’re here to help with any further details you might need. Thanks for reaching out! —Avril

A:  Hello there. Thank you for reaching out with your question about the LG LP0721WSR air conditioner. We understand you're looking for the CEER (Combined Energy Efficiency Ratio) and EER (Energy Efficiency Ratio) ratings for this model and want to verify the official specifications. The LG LP0721WSR typically has an EER rating of approximately 10.7. Unfortunately, CEER ratings are generally not listed for all models, but the EER rating can give you an indication of the unit’s energy efficiency. For the most accurate and up-to-date specifications, including energy ratings, we recommend checking the official LG website or contacting LG customer support. You can find the official specifications and other details for the LP0721WSR here: LG Official Specifications. If you need any more information or further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help. We appreciate your interest in LG products! —Renzo

A:  Hey there. We can help with your LG portable A/C switching to Dry Mode automatically after running on Cool Mode for a few hours. To troubleshoot this, please try the following steps: 1. Check the Temperature Control: Ensure that the set temperature in the Cool Mode is not too low, which may trigger the unit to switch to Dry Mode. 2. Clean the Filter: A dirty filter can affect the unit's performance. Clean the filter as per the maintenance instructions provided in the user manual. 3. Check for Airflow Restrictions: Ensure no obstructions are blocking the front of the air conditioner, such as curtains or furniture. ​For more questions, private message us on social media @LGUSSupport. We're just a click away! ^David

A:  Thank you for reaching us regarding LG Air Conditioner. The LG LP0721WSR is a window air conditioner model, and the remote control typically has an effective range of about 15 to 20 feet (4.5 to 6 meters) from the unit. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LP0721WSR.AWYAOSH. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

A:  Hey Peter. To empty the water from your portable LG A/C unit, you just need to drain it from the drain port. Check out these simple steps here to drain the water: https://youtu.be/vyzUEPYXUFk?si=TPUqPgvGyLMjQjFv. For more questions, private message us on social media @LGUSSupport. We're always happy to help! ^David

A:  Hi Paige. Thank you for your question. The LG Portable Air Conditioner model LP0721WSR is designed to cycle on and off to maintain the set temperature efficiently. It will turn off when the desired temperature is reached and then restart as needed to keep the room cool. If you're experiencing issues with it running only on fan mode, it might be worth checking the settings or ensuring the unit is properly installed and vented. If you need further assistance or have more questions, please send us a private message on our social media platform via @LGUSSupport. We’re here to help! ^Sam

A:  Hey there John! Thanks for asking us this question. To operate the LG LP0721WSR in dry mode, the exhaust vent tube does not need to be installed. To do so, you only need to remove the drain plug and install a 1/2" inside diameter garden hose into the continuous drain port, placing the open end of the hose over a floor drain or bucket. This allows for dehumidification in high humidity without requiring an exhaust vent tube. ^Anthony