Questions and Answers for LG 26 cu. ft. French Door Smart Refrigerator with Ice and Water Dispenser in PrintProof Stainless Steel

A:  Yes. LG Electronics warrants against defects in materials or workmanship with your LG product(s) under normal and proper use. If your LG refrigerator fails during the product’s warranty period, LG will, at its option, repair or replace the product. To further assist you with your concern about air filter replacement, please reach out to us via private message on Facebook or X (Twitter) at @LGUSSupport, so we can further assist you. You may also refer to this link to check the warranty information for your product: http://spr.ly/6425uaw9t. Thank you.

A:  You can find the LT120F air filter replacement for the LG Refrigerator on our website: http://spr.ly/6426utmmM. ~Rita

A:  Hi! It seems like you may be experiencing an issue with the flow rate in the dispenser of your refrigerator. So that we can look into this, please reach out to our social media team on Facebook or Twitter. Our handle for these platforms is @LGUSSupport. Please send us a direct or private message with your phone number and refrigerator information (model and serial numbers). It would be a pleasure to look into this. We're confident we can reach a resolution you can be satisfied with! ^Chris

A:  Thank you for your interest in the LG 26 cu. ft. Smart Wi-Fi Enabled French Door Refrigerator (LFXS26973S) model. The door alarm is a convenient feature that alerts you every 30 seconds if the door has been left open for longer than one minute. To turn off the door alarm beep, simply press the alarm button on the control panel once. Keep in mind that this will permanently disable the open door alarm. To learn more about how to use the door alarm and other features of your refrigerator, please visit our website at https://www.lg.com/us/support/product/lg-LFXS26973S.ASTCNA1, where you can download the owner's manual. It is important to note that the open door alarm is a safety feature that helps to prevent spoilage and waste by notifying you when the refrigerator door has been left open for an extended period of time. We appreciate your interest in LG appliances. ^Cris

A:  The LG LT120F - 6 Month Replacement Refrigerator Air Filter is compatible with the LG LFXS26973S 26 cu. ft. Smart wi-fi Enabled French Door Refrigerator. ~Rita

A:  The shelves in the refrigerator are adjustable to meet individual storage needs. Your model may have full or split shelves. Glass shelves are heavy. Use special care when removing them. Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. Make sure that shelves are level from one side to the other. Failure to do so may result in the shelf falling or spilled food. Do not clean glass shelves with warm water while they are cold. Shelves may break if exposed to sudden temperature changes or impact. Glass shelves are heavy. Use special care when removing them. `Jai.

A:  Hi, great question! For detailed instructions, please see page 47 of the owner's manual. If you don't have your copy on hand, please visit the following link for a digital copy: https://www.lg.com/us/support/product/lg-LFXS26973D.ASBCNA1. First, you would remove the filter cover counter clockwise to release the tabs and remove the cover. A picture can be found on page 48 along the rest of the easy to follow instructions. Please note the air filter model you're fridge uses is LT120F. Don't forget to press and hold the 'Fresh Air Filter' button on the control panel for 3 seconds afterwards to reset the filter sensor. Should you need support, don't hesitate to send us a DM or a PM on Twitter or Facebook at the handle @LGUSSupport. ^Chris

A:  ? When the Replace Filter icon turns on. Fresh Air Filter 1 Turn the filter cover to the left to detach it from the refrigerator wall. Remove the filter from the cover. ? The filter is located on the inside of the filter cover. 2 Place the new filter insi

A:  A. We'd suggest checking the seals around your LG Refrigerator. This can occur when the freezer door is not completely shut or left open for an amount of time, with frequent opening of the refrigerator door. Please contact us directly at 800-243-0000. We'd be glad to give further support on this issue. ~Tanisha