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Questions and Answers for LG 28 cu. ft. French Door Smart Refrigerator with Glide N' Serve and Smart Cooling in PrintProof Stainless Steel

Internet #302253331

Model #LFXS28968S

Store SKU #1002974560

  • Smart Cooling system helps keep your food fresher, longer
  • Extra large refrigerator capacity provides ample storage space
  • Smart Home & Wi-Fi enabled to operate & troubleshoot on phone app

Questions & Answers

149Questions
caret
Q:Can you add a second ice maker in freezer?
by|Mar 24, 2021
1 Answer
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A:  Hello, yes you can.^Venette

by|Sep 2, 2021
    1 found this answer helpful
    caret
    Q:What shape is the ice?
    by|Mar 10, 2021
    3 Answers
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    A:  rectangular wider on the top narrower on the bottom top is about 1inch x1/2 inch

    by|Mar 10, 2021

      A:  It is kind of a diamond shape. The bottom of the cube is rectangular with dimensions of 1.25" x 1". The height of the cube is about .75". See attached photo.

      by|Mar 10, 2021

      A:  Hello, it a little bit diamond shape.^Venette

      by|Apr 2, 2021
        caret
        Q:Replacement water and air filter
        by|Jan 3, 2021
        2 Answers
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        A:  The first delivery team was interested in completing the job of delivery to a kitchen on the first floor. The second delivery team showed up a week later and scratched the refrigerator while bringing it in. Waiting for a replacement for the scratched part for five weeks.

        by|Jan 9, 2021

          A:  Hi, here is the replacement water filter, ADQ74793501 and for the Air filter it is ADQ73214404 and please look for a distributor serving your are, Eastern Time Zone: C.E Sundberg Company (800-621-9190)(www.sundbergamerica.com), Mar-Cone Appliance Parts Company (866-678-9132)(http://marcone.com). For Central Time Zone, Dey Appliance Parts Service(800-397-0084)(www.encompass.com). For All Area, Reliable parts 877-733-9241(https://www.reliableparts.com/), Trible's (800-874-2527)(www.tribles.com) and All Brands Appliance Parts (877-836-1981)(http://www.allbrandonline.com)...^Venette

          by|Jan 6, 2021
            caret
            Q:We just had this fridge delivered. It makes a lot of noise; it almost sounds like a fan is running continuously. We have an open-plan home and I hear the fridge no matter what room I'm in. Is this normal?
            by|Dec 14, 2020
            3 Answers
            Answer This Question

            A:  Please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000 to verify. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

            by|Jun 17, 2021

              A:  sounds like something is wrong I would call Home Depot ASAP!!! good luck

              by|Dec 16, 2020

                A:  My experience with ours is it is very quiet. It does run at times of course but it’s not annoying in terms of the sound.

                by|Dec 14, 2020
                caret
                Q:where to purchase filters
                by|Dec 6, 2020
                1 Answer
                Answer This Question

                A:  Hi, please check it with LG.com or with Home Depot.^Venette

                by|Dec 9, 2020
                  caret
                  Q:What is the ice plus feature
                  by|Nov 28, 2020
                  2 Answers
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                  A:  the bucket in the freezer can be used for extra ice.

                  by|Apr 10, 2021

                  A:  Hello, Ice Plus increases both ice making and freezing capabilities. The Ice Plus features turns off automatically after 24 hours...^Venette

                  by|Nov 30, 2020
                    caret
                    Q:How wide and how deep is the 27.9 cu ft. Door Smart Refrigerator
                    by|Oct 30, 2020
                    1 Answer
                    Answer This Question

                    A:  Hi, the width is 35 3/4" and the Depth (Total with Door Open) is 48 1/4"...^Venette

                    by|Oct 30, 2020
                      caret
                      Q:I cant get the water filter out. How does it work?
                      by|Oct 24, 2020
                      1 Answer
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                      A:  Hello, please check this link (https://www.lg.com/us/support/help-library/water-filter-installation-refrigerator-CT10000021-1397851693438).^Venette

                      by|Oct 26, 2020
                        caret
                        Q:WhTs the temperature has to be for the bottom freezer?
                        by|Oct 22, 2020
                        2 Answers
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                        A:  you can set any temp you want I have mine a 2F & frig at 37F that is what the instruction say is the best setting.

                        by|Oct 23, 2020

                          A:  The default freezer temperature is 0°F. Press the Freezer button repeatedly to select a new set temperature from -6 to 8°F. ^Daphane

                          by|Jun 17, 2021
                            caret
                            Q:Does this fridge have the ice container in the freezer drawer? For the overflow of ice from the door?
                            by|Sep 11, 2020
                            2 Answers
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                            A:  Ice Maker is built into the door -- mine was WRONG and they tried to replace it but got WRONG part. Still waiting since December 2020.

                            by|Nov 24, 2021
                              1 found this answer helpful

                              A:  The ENERGY STAR® Qualified LG 27.9 cu. ft. French Door Smart Refrigerator with Wi-Fi Enabled in Stainless Steel, Model # LFXS28968S has an ice storage bin in the freezer that you can transfer ice from the in-door ice bin to if you need a large amount of ice...^IFV

                              by|Sep 12, 2020