A: Hello! Thank you for your question! This tile is sold per case and is not a mosaic so its not on a mesh backing. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we would be happy to assist you! Have a great day! -Stephanie C
by|Mar 12, 2024
Q:Does the kale tile coordinate with the fantasy hex pink tile?
by|Feb 23, 2024
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A: Hello Monk! These are both beautiful tiles but a question on coordination is best solved by ordering samples. We cannot make recommendations based on our opinion as everyone's taste is different. If you have any questions please reach out to us at 1-800-9-MEROLA. Ann
by|Feb 26, 2024
Q:Is this tile suitable for use on countertops?
by|Dec 22, 2023
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A: HI Frank! Thank you for your question! Yes, this tile can be used for a countertop. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Dec 26, 2023
Q:Can you confirm the suggested Grout Line size? I see 1/4 in specs but that seems huge
by|Nov 17, 2023
1 Answer
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A: Hello! Thank you for your question! The suggested grout line size is 1/4 inch. Please contact your licensed installer or Custom Building Products at 800-282-8786 to discuss smaller grout lines. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Nov 20, 2023
Q:My black matte tile got scratches on it. Is there anything I can use to reduce the appearance of the white scratches on the black matte?
by|May 8, 2023
1 Answer
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A: HI Laura! Thank you for your question and I am sorry you have scratches on your tile. Please take a look at our care guide found here: https://somertile.com/docs/default-source/tile-guides-feb-2020/somertile-care-guide-feb2020.pdf?sfvrsn=5f18cec7_2. If you have any other questions, please fee free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|May 9, 2023
Q:What's the best thinset to use with this tile in a shower installation? Also, what is the recommended trowel for applying thinset? And lastly, why in the heck is that info NOT readily available on the website??
by|Apr 19, 2023
1 Answer
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A: Hello! Thank you for your question! This is an installation question. We are not licensed installers so we are unable to answer this. Please consult your installer or contact Custom Building Products at 800-282-8786 and they will be able to direct you to the proper items. If you have any other questions, please feel free to reach out to our Customer Service Team at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C
by|Apr 20, 2023
Q:Is this non slip
by|Apr 1, 2023
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A: Hello and thank you for your inquiry! The Textile Basic Hex White has a DCOF rating of .45, which means it has a marginally low skid resistance. For further information or questions, please contact our Customer Service Department at 800-963-7652 and we will be happy to assist you. Have a great day!
by|Apr 3, 2023
Q:How many tiles in a case?
by|Mar 14, 2023
1 Answer
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A: Hello! Thank you for your question! There are 25 tiles per case and 11.50 sq ft. If you have any other questions, please feel free to reach out to our Customer Service Department at 800-963-7652 and we will be happy to assist you! Have a great day! -Stephanie C