Q:Are the stair rail pieces the same width as the regular handrail pieces?
by|Nov 26, 2023
1 Answer
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A: Hello Aggro, thank you for your question. The stair railings and the regular deck railings have different profiles. The pickets for both decks and stairs have the same width. Please contact our Customer Service at 1-877-883-7325 for further discussion.
by|Nov 27, 2023
Q:What railing type fits inside the posts? None of the railing components I bought fit inside the welded piece on top, the profile is very different.
by|Nov 26, 2023
1 Answer
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A: Hello Jaso, thank you for your question. Our railing components are compatible with each other. Please contact our Customer Service at 1-877-883-7325 so that we can provide you with a solution. Thank you!
by|Nov 27, 2023
Q:Can the height of the rail post be altered to fit 36” or does it have to be 42” glass panels?
by|Oct 20, 2023
1 Answer
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A: Hello HandymanMan, thank you for reaching out to us! It is not possible to alter the posts to fit a 36" height. Our railing system components are all manufactured to meet a 42" height. If you have any other questions please don't hesitate to contact us over the phone at +1 (877) 883-7325 or by e-mail at cservice@peakproducts.com.
by|Oct 23, 2023
Q:We have adjusted the height of our peak rails by cutting the pickets. Can this be done with the matching gate?
by|Sep 24, 2023
1 Answer
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A: Hello,
Thank you for your inquiry. We appreciate your interest in customizing our gate to suit your needs.
However, we regret to inform you that cutting down the height of the gate is not recommended due to its specific design and the manner in which the brackets are attached, as well as the hinge configuration. Our gates have not been tested for alterations in the manner you mentioned and modifying them in this way may compromise their structural integrity and functionality. If you require more information or have any further questions, please feel free to reach out to us at our toll-free number: +1 (877) 883-7325. We are here to assist you and provide additional details as needed.
by|Sep 27, 2023
Q:Is it possible to attach the gate to wooden deck post?
by|Jul 27, 2023
1 Answer
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A: Thank you for your inquiry. We confirm that it is indeed possible to attach the gate to an existing wooden deck post. Our gates are designed with versatility in mind, allowing for easy installation on various types of posts, including wooden deck posts.
For any further questions or clarifications regarding the installation process or compatibility with your specific deck setup, we encourage you to reach out to our dedicated team. They are available and eager to assist you promptly, ensuring you have all the necessary information to proceed with your project successfully.
To speak with our knowledgeable representatives, please don't hesitate to contact us at our toll-free number: +1 (877) 883-7325. We are committed to providing excellent customer service and look forward to helping you with any queries you may have.
by|Jul 31, 2023
Q:Can I cut this and make 2 ft??
by|Jul 20, 2023
2 Answers
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A: Hello Luna, thank you for your question. Yes, you can cut the length of the stair railing as required.
by|Jul 21, 2023
A: Yes. Wrap it with blue tape where you plan making the cut so you don’t scratch the paint
by|Jul 20, 2023
Q:Two pair top and bottom?
by|Jul 10, 2023
1 Answer
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A: Hi there, yes each set contains a top and bottom bracket.
by|Sep 29, 2023
1 found this answer helpful
Q:can i purchase the hinges, latch and gate fasterns separatly? for #50160 peak white aluminum 42x40 inch gate?
by|Jul 6, 2023
1 Answer
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A: Hi gatelady, thank you for your question. Yes, please contact our customer service department at 877-883-7325 and we would be happy to help you. Thank you!
by|Jul 11, 2023
Q:Can peak gates either side?
by|Jun 28, 2023
1 Answer
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A: Hi Paul, thanks for your question. Yes, this gate opens both directions.
by|Aug 19, 2023
1 found this answer helpful
Q:Which post do you use at the TOP of stairs? Assuming they?re are railings at the deck level also attaching to this post. Original thought was ?corner? post to make the turn down the stairs, but maybe it?s an ?end? post with the 50903 stair hardware.
by|Jun 4, 2023
3 Answers
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A: End post you need a stair railing kit for these not just the pickets so buy the kit. Its a different railing than the top rail. it only comes in 6 foot and has the mounting hardware. the botom you need the straight post.6 ft.Stair Hand and Base Rail Kit
by|Jun 8, 2023
1 found this answer helpful
A: Hello ChrisK, thank you for your question. You can use the end post as the common post to connect one side of deck railings with one section of stair railings. The stair hand & base rails include the stair bracket kit to connect the stair railings to the end post. Thank you!
by|Jun 8, 2023
1 found this answer helpful
A: Corner is good but will need the swiveling hangers same for the end post at the bottom of the stairs