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Q:The two plastic prongs that hold the side discharge device have broken off. Can this be fixed or replaced and if so, is there a part number or other resolution to fix? Thank you.
by|Aug 28, 2024
1 Answer
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A:  Hello, Discharger - We are sorry to hear about the issue you are having. For further assistance, please reach out to us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

by|Aug 29, 2024
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    Q:How long does it take for the battery to recharge
    by|Aug 22, 2024
    2 Answers
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    A:  Hello, Jeanne - The included OP406 rapid charger can fully charge the 40V 6 Ah battery in about 60 minutes. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

    by|Aug 23, 2024

      A:  Each battery recharges in less than 60 minutes with included 40V Rapid Charger. Mike

      by|Aug 25, 2024
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      Q:Does the electric mower need to be stored in a shed or garage when not in use?
      by|Aug 21, 2024
      1 Answer
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      A:  Hello, Chery - Yes, this lawnmower should be stored indoors in a clean, dry place out of the reach of children. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

      by|Aug 22, 2024
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        Q:Better gripping wheels for my self-propelled lawnmower. What size do I need to replace the front and back?
        by|Aug 14, 2024
        1 Answer
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        A:  Hello, Regina - We recommend using only RYOBI parts and accessories. The part number for the front wheel is 317161002 and the part number for the back wheel is 317159002. Those parts can be ordered at https://ryobipower.ordertree.com/. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

        by|Aug 15, 2024
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          Q:How much does the battery cost for a RYOBI 40Vlithium battery that goes to a RYOBI 3 in 1 self propelled brushless mower
          by|Aug 12, 2024
          1 Answer
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          A:  Hello, Roybi - Battery price depends on the amp hour (Ah) of the battery. All pricing information is available online at HomeDepot.com. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

          by|Aug 13, 2024
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            Q:I’m purchasing a 40V RYOBE electric, self propelled mower to be delivered Tuesday, August 6,2024. Will the mower be put together when delivered? Or when delivered? I'm a 70 year old widow so i need help and would be able to pay for this service. Thanks,
            by|Aug 3, 2024
            1 Answer
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            A:  Hello, Suesmower - The mower will come fully assembled. The only assembly required is the grass catcher, which mainly requires putting the grass catcher frame into the grass catcher bag. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

            by|Aug 24, 2024
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              Q:My 40v self propelled, battery powered lawn mower engine stops when I engage the self propelled feature.
              by|Jul 31, 2024
              1 Answer
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              A:  Hello, Bill - We are sorry to hear about the issue you are having. For assistance, please reach out to us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

              by|Aug 1, 2024
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                Q:I bought a RYOBI RY 401014 21in self propelled lawn mower about a month ago and have used it twice so far. I am finding it difficult to remove the mulching plug and install the grass catcher. Do you have a video clip showing this operation.
                by|Jul 30, 2024
                1 Answer
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                A:  Hello, Vasantha - We recommend utilizing this video from our RYOBI TOOLS USA Youtube channel for guidance: https://www.youtube.com/watch?v=FqT2mMaSAQ0. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

                by|Jul 31, 2024
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                  Q:Does this mower have the cross cut blade system? If not can you use the cross cut blades on it?
                  by|Jul 29, 2024
                  1 Answer
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                  A:  Hello, John - No, this is a single blade lawnmower and the crosscut blades cannot be used with it. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

                  by|Jul 29, 2024
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                    Q:May I use a doble blade with this machine?
                    by|Jul 26, 2024
                    1 Answer
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                    A:  Hello, Will - No, this lawnmower is designed to be used with a single blade. If you need further support, then feel free to ask another question. You can also contact us by phone or text at 1.800.525.2579, Monday - Friday from 9 am to 5 pm (EST), or via email when you visit us at https://www.ryobitools.com/support/contact. This question is from RYOBI 40V HP Brushless 21 in. Cordless Battery Walk Behind Self-Propelled Lawn Mower with (2) 6.0 Ah Batteries and Charger (RY401140).

                    by|Jul 26, 2024