Questions and Answers for RYOBI ONE+ 18V 8 in. Cordless Oil-Free Pole Saw (Tool Only)

A:  Hello, Mike - Thank you for your question. So we can better assist you, please reach out to us directly for help with replacement parts. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Oil-Free Pole Saw (Tool Only). - Emily

A:  Hello, Gwinnc - Thank you for your question. Absolutely. All of our 18 volt batteries are compatible with all of our 18 volt tools. Battery runtimes can vary depending on many factors. Some of these factors include humidity, elevation, temperature, and the load the tool is under. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Oil-Free Pole Saw (Tool Only). - Joyce

A:  Hello, Paul - Thank you for your question. The P2501 includes a few additional features that are not included with P4360, such as: Oil-free design for hassle free cutting, on-board tool storage, tooled chain tensioning for easy adjustments, and full complement chain for faster cutting. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Oil-Free Pole Saw (Tool Only). - Lydia

A:  Hello, Jill - Thank you for your question. My apologies, no. This item does not have a articulating head. Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Battery Pole Saw and 8 in. Pruning Saw Combo Kit with 2.0 Ah Battery and Charger. - Joyce

A:  Hello, Johnf - Thank you for your question. Yes. The 40V model (RY40560) weighs approximately, 11.4 lbs. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Oil-Free Pole Saw (Tool Only). - Joyce

A:  Hello, Johnf - Thank you for your question. The 18V weighs, 6.6 lbs. and the 40V weighs, 11.4 lbs. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Oil-Free Pole Saw (Tool Only). - Joyce

A:  Hello, Terry - Thank you for your question. If you feel like you need bar oil you can put a couple drops directly onto the bar and chain. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Battery Pole Saw and 8 in. Pruning Saw Combo Kit with 2.0 Ah Battery and Charger. - Jesse

A:  Hello, Sherry - Thank you for your question. I'm sorry, I have no way of knowing why a reviewer stated something in their review. This tool has an oil free design so no oil is required. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Oil-Free Pole Saw with 1.5 Ah Battery and Charger. - Jewel

A:  Hello, Myle - Thank you for your question. This saw is offered with a 1.5 or a 2ah battery, the difference would be .5 ah. The 2ah battery is slightly larger, which would result in a slightly longer runtime. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Battery Pole Saw and 8 in. Pruning Saw Combo Kit with 2.0 Ah Battery and Charger. - Jesse

A:  Hello, Paulay - Thank you for your question. I'm sorry, no. Any alterations made to the tool will void the warranty. I hope this helps! Additionally, if you need further support, then a RYOBI Customer Experience Professional is here for you, Monday - Friday from 9 am to 6 pm (EST) when you call or text us at 1.800.525.2579 or through email or live chat when you visit us at https://www.ryobitools.com/support/contact. And thank you again for your interest in the ONE+ 18V 8 in. Cordless Battery Pole Saw and 8 in. Pruning Saw Combo Kit with 2.0 Ah Battery and Charger. - Jewel